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      02-13-2009, 02:55 PM   #1
rominl
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Great services at Sterling

Finally got my 1200 miles service done on the M3 yesterday.

I went to Sterling and asked for Ernie Guzman as my service advisor, a lot of you recommended him here. He's very polite and courteous, in and out in no time with my loaner. Andrew worked on my car and everything was awesome I am very satisfied and will definitely go back to them again!

Definitely recommend people going to Sterling and ask for Ernie

Oh and BTW, the car is something else when passing 5500rpm!!!! Also put the car in M mode and boy everything became that much more fun!
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      02-14-2009, 07:01 PM   #2
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Glad i could help you out buddy, Bring it to me for all your service needs
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      02-28-2009, 10:28 PM   #3
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Bump!!!
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      03-02-2009, 01:05 AM   #4
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I agree! Best service i have ever experienced in my life
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      03-02-2009, 01:16 AM   #5
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do we get loaners even though we didn't get the car from them?
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      03-02-2009, 03:45 AM   #6
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Quote:
Originally Posted by mach330 View Post
do we get loaners even though we didn't get the car from them?
call up ernie and discuss with him. i didn't get my car from sterling, but given the service and enough leap time, i was able to get a loaner
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      03-18-2009, 11:57 PM   #7
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Quote:
Originally Posted by NinetyEight740 View Post
Glad i could help you out buddy, Bring it to me for all your service needs
so,
NinetyEight740=Ernie Guzman i presume?

glad to have you on the boards to help out the community if this is so
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      03-19-2009, 12:33 AM   #8
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Ups sorry i confused sterling with crevier... I am a crevier customer because first time I went to sterling telling them i wanted a M3 they didnt take me seriously and treat me prety badly....

So when i bought my m3 at crevier I step by sterling to say hello...
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      03-19-2009, 12:34 AM   #9
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Quote:
Originally Posted by OG_M3 View Post
so,
NinetyEight740=Ernie Guzman i presume?

glad to have you on the boards to help out the community if this is so
Nope. He's Andrew, Ernie's tech. Dude's an awesome guy!

He's the one who actually gets down and dirty.
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      03-19-2009, 03:22 AM   #10
rominl
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yeah andrew is the man. met him when dropping off my m3 for service, can't be happier
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      03-20-2009, 10:09 PM   #11
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Quote:
Originally Posted by bjkim88 View Post
Nope. He's Andrew, Ernie's tech. Dude's an awesome guy!

He's the one who actually gets down and dirty.
ahh, thanks for clearing that up!

i live down the street. just picked up my m3 from another dealer though that had a leftover 08, woulda bought from sterling but couldnt pass on this deal.
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      03-20-2009, 11:33 PM   #12
rominl
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oh congrats on your m3! definitely bring over to ernie for 1200 mile service make sure you tell them henry refers you, hahha
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      03-20-2009, 11:59 PM   #13
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Wow, cool to have a BMW tech on the board!

Thanks for the recommendations on Sterling. You can't put a price on good dealer service.
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      03-21-2009, 02:50 AM   #14
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You can also probably meet Andrew in person at the weekly Irvine mini-meets if you want to say hi or just have a chat. He's there most of the time. The man, the tech, the legend, Andrew.

Last edited by LateBraking; 03-21-2009 at 03:13 AM.
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      03-22-2009, 02:25 AM   #15
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Quote:
Originally Posted by Hans Delbruck View Post
Wow, cool to have a BMW tech on the board!

Thanks for the recommendations on Sterling. You can't put a price on good dealer service.
yes, totally agree. having a tech that you can TRUST working on your car is the most important
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      03-22-2009, 03:19 PM   #16
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sorry its been so long since i checked this post, but yes bring all cars to me!!! lol
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      03-24-2009, 04:30 PM   #17
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I haven't met Andrew (my loss, I'm sure!) but I've now met a few guys down at Sterling and they've been great. Hands down, best dealership I've dealt with... ever.
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      03-26-2009, 03:01 PM   #18
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i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!
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      03-26-2009, 03:04 PM   #19
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Quote:
Originally Posted by itsmeeeugene View Post
i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!
just make sure you give ernie a call about 2 weeks ahead of your 1200 mile service if you want a bmw loaner.
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      03-26-2009, 03:41 PM   #20
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Quote:
Originally Posted by rominl View Post
just make sure you give ernie a call about 2 weeks ahead of your 1200 mile service if you want a bmw loaner.
haha i probably wont need a loaner. ill just put my motorcycle to use
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      03-27-2009, 09:57 PM   #21
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Quote:
Originally Posted by Kobaiyashi View Post
I haven't met Andrew (my loss, I'm sure!) but I've now met a few guys down at Sterling and they've been great. Hands down, best dealership I've dealt with... ever.
well next time you come in, request to work with ernie and myself, we would love to make your next service visit even better of an experience!!!
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      03-27-2009, 09:58 PM   #22
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Quote:
Originally Posted by itsmeeeugene View Post
i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!
Call Ernie and make an appoinment, im PMing you the number right now!!!
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