Where did you get your 1200 miles service? - M3 Forum 2010 2009 BMW M3 2008 BMW M3 BMW E90 M3 E92

jaserion · 08-04-2008, 07:39 AM

After reading all these horror stories about dealerships using wrong fluid and such during the 1200 miles service on some of our forum members, I'd like to avoid it at all cost. Can you please recommend the dealership, where you have used for your 1200 miles service and beyond in NYC/NNJ area? Thanks in advance.

AwesomeM3 · 08-04-2008, 07:51 AM

DeSimone BMW, Mt. Laurel, NJ...a little South of you, but they've serviced both 6MT and DCT E92 M3's.

jaserion · 08-04-2008, 08:14 AM

Thank you. It'll be a bit of a drive. I'll consider it, unless a closer one is recommended.

darkalley · 08-04-2008, 09:14 PM

i had zero issues at morristown bmw. there new facility is state of the art.

ihyln · 08-04-2008, 09:40 PM

+1 on morristown, very happy

ferrari6891 · 08-05-2008, 12:11 AM

i got mine done at DiFeo in tenafly
they didnt screw mine up

jaserion · 08-05-2008, 07:16 AM

thanks all. so, noone had used paul miller for their M3's? or park ave? these are equi-distant from where i am. otherwise, i'll go with difeo becuase my 1st bmw was bought and serviced with them.

darkalley · 08-05-2008, 11:32 AM

I went to paul miller in the past and always felt like a number. i felt like morristown has a higher level of personal attention.

ferrari6891 · 08-05-2008, 01:21 PM

wherever you go...try to avoid changing the tranny fluid

jaserion · 08-05-2008, 02:39 PM

Quote:

Originally Posted by ferrari6891

wherever you go...try to avoid changing the tranny fluid

yes, that was my concern. that was why i made this thread. i guess my question is does car really need the tranny fluid changed? can i ask the SA to keep it as it is? thanks again.

ferrari6891 · 08-05-2008, 03:24 PM

yea a lot of ppl told me to tell my service rep to not change the tranny fluid, but do everything else (diff fluid, oil change, etc.) and so i did...just told them not to change the tranny fluid

MTROIS · 08-17-2008, 01:44 AM

Guys, any experience with Prestige in Ramsey, NJ? I am scheduled to go there next week. I will share my story with you once the service is completed... unless I read a horor story tomorrow that would lead me to reschedule with another center.

JOe335i · 08-18-2008, 01:18 PM

open road?

MTROIS · 08-21-2008, 12:00 AM

OK, so I got my car back today and here is my experience at Prestige:

- valet service: the guy was very professional, put a plastic cover on my seat right away and drove it away gently
- the service advisor was very amicable and professional... with the exception of the issue I described at the following thread: http://www.m3post.com/forums/showthread.php?t=164313
- the car was eventually fixed within 48 hours and only 1 mile had been added to the car! (which I really loved!!.... no joy ride there!!!

)
- the car was clean...except under the door and door sills but overall very nice job
- the guy who drove the car from the parking to me this morning was ultra careful, very polite and just made me feel well about how they handled the car
- lastly, the loaner was a BMW...so no complaints there!!

So, despite having waited an extra day for nothing (but I would not have been able to drive it anyway)... I will give them a 5/5 and will go back in the future.

ihyln · 08-21-2008, 08:59 AM

eh, it's Morristown FTW still

d_dot · 08-26-2008, 11:49 AM

ne 1 have experience with Rallye BMW?

08-04-2008, 07:39 AM	#1
jaserion Captain Drives: E92 M3 Join Date: Nov 2007 Location: New York Posts: 853 iTrader: (0)	Where did you get your 1200 miles service? After reading all these horror stories about dealerships using wrong fluid and such during the 1200 miles service on some of our forum members, I'd like to avoid it at all cost. Can you please recommend the dealership, where you have used for your 1200 miles service and beyond in NYC/NNJ area? Thanks in advance. Last edited by jaserion; 08-04-2008 at 07:58 AM.

08-04-2008, 07:51 AM	#2
AwesomeM3 Major Drives: E92 M3, E70 X5 Join Date: Oct 2007 Location: New Jersey Posts: 1,213 iTrader: (0) View AwesomeM3's Garage	DeSimone BMW, Mt. Laurel, NJ...a little South of you, but they've serviced both 6MT and DCT E92 M3's. __________________ 2008 E92 M3 Coupe 6MT, Interlagos Blue 2009 E70 X5 xDrive 48i M Sport, Titanium Silver 2001 E46 M3 - Sold \| 1997 E36 M3 - Sold \| BMW CCA member

08-04-2008, 09:14 PM	#4
darkalley Lieutenant Drives: 2008 DCT SSII Join Date: Dec 2006 Location: Peapack, NJ Posts: 426 iTrader: (0)	i had zero issues at morristown bmw. there new facility is state of the art. __________________ 2008 SSII DCT M3/Peapack/Parsippany NJ

08-04-2008, 09:40 PM	#5
ihyln Please wait...\| Drives: SSII E90 M3 Join Date: Apr 2008 Location: NJ Posts: 3,166 iTrader: (1) View ihyln's Garage	+1 on morristown, very happy __________________ E90 M3 \| SSII \| 18" \| M-DCT \| Technology Package \| Cold Weather Package \| Moonroof \| Silver Novillo \| Ipod/USB \| Breakin completed! Mods: RPI Airscoops \| AFE Filter \| Matte black grills \| Blacklines \| BMW Performance Steering Wheel

08-05-2008, 12:11 AM	#6
ferrari6891 ferrari6891 Drives: e92 m3 interlagos blue, 19" Join Date: Jan 2008 Location: tenafly, nj Posts: 329 iTrader: (0) View ferrari6891's Garage	i got mine done at DiFeo in tenafly they didnt screw mine up __________________ 2008 E92 ///M3 IB,Black Novillo Leather,Carbon Leather, 19"rims, 20% tints all around, Tech Package, Premium Package, M-DCT,Moonroof,Heated Seats,Ipod,PDC,EDC, Calibre K40 radar/jammer

08-04-2008, 08:14 AM	#3
jaserion Captain Drives: E92 M3 Join Date: Nov 2007 Location: New York Posts: 853 iTrader: (0)	Thank you. It'll be a bit of a drive. I'll consider it, unless a closer one is recommended.

08-05-2008, 07:16 AM	#7
jaserion Captain Drives: E92 M3 Join Date: Nov 2007 Location: New York Posts: 853 iTrader: (0)	thanks all. so, noone had used paul miller for their M3's? or park ave? these are equi-distant from where i am. otherwise, i'll go with difeo becuase my 1st bmw was bought and serviced with them.

08-05-2008, 11:32 AM	#8
darkalley Lieutenant Drives: 2008 DCT SSII Join Date: Dec 2006 Location: Peapack, NJ Posts: 426 iTrader: (0)	I went to paul miller in the past and always felt like a number. i felt like morristown has a higher level of personal attention. __________________ 2008 SSII DCT M3/Peapack/Parsippany NJ

08-05-2008, 01:21 PM	#9
ferrari6891 ferrari6891 Drives: e92 m3 interlagos blue, 19" Join Date: Jan 2008 Location: tenafly, nj Posts: 329 iTrader: (0) View ferrari6891's Garage	wherever you go...try to avoid changing the tranny fluid __________________ 2008 E92 ///M3 IB,Black Novillo Leather,Carbon Leather, 19"rims, 20% tints all around, Tech Package, Premium Package, M-DCT,Moonroof,Heated Seats,Ipod,PDC,EDC, Calibre K40 radar/jammer

08-05-2008, 03:24 PM	#11
ferrari6891 ferrari6891 Drives: e92 m3 interlagos blue, 19" Join Date: Jan 2008 Location: tenafly, nj Posts: 329 iTrader: (0) View ferrari6891's Garage	yea a lot of ppl told me to tell my service rep to not change the tranny fluid, but do everything else (diff fluid, oil change, etc.) and so i did...just told them not to change the tranny fluid __________________ 2008 E92 ///M3 IB,Black Novillo Leather,Carbon Leather, 19"rims, 20% tints all around, Tech Package, Premium Package, M-DCT,Moonroof,Heated Seats,Ipod,PDC,EDC, Calibre K40 radar/jammer

08-17-2008, 01:44 AM	#12
MTROIS Captain Drives: M3 Coupé Join Date: Jul 2008 Location: New Jersey, USA Posts: 735 iTrader: (0)	Guys, any experience with Prestige in Ramsey, NJ? I am scheduled to go there next week. I will share my story with you once the service is completed... unless I read a horor story tomorrow that would lead me to reschedule with another center. __________________ 2008 e92 M3 \| 6MT \| Jet Black \| Speed Cloth \| 19" BMW CCA Member # 406444

08-18-2008, 01:18 PM	#13
JOe335i Lieutenant Drives: R32-08STI-e92335i Join Date: Feb 2007 Location: AUSTRIA Posts: 525 iTrader: (0)	open road?

08-21-2008, 12:00 AM	#14
MTROIS Captain Drives: M3 Coupé Join Date: Jul 2008 Location: New Jersey, USA Posts: 735 iTrader: (0)	Good experience at Prestige for my 1,200 service OK, so I got my car back today and here is my experience at Prestige: - valet service: the guy was very professional, put a plastic cover on my seat right away and drove it away gently - the service advisor was very amicable and professional... with the exception of the issue I described at the following thread: http://www.m3post.com/forums/showthread.php?t=164313 - the car was eventually fixed within 48 hours and only 1 mile had been added to the car! (which I really loved!!.... no joy ride there!!! ) - the car was clean...except under the door and door sills but overall very nice job - the guy who drove the car from the parking to me this morning was ultra careful, very polite and just made me feel well about how they handled the car - lastly, the loaner was a BMW...so no complaints there!! So, despite having waited an extra day for nothing (but I would not have been able to drive it anyway)... I will give them a 5/5 and will go back in the future. __________________ 2008 e92 M3 \| 6MT \| Jet Black \| Speed Cloth \| 19" BMW CCA Member # 406444

08-21-2008, 08:59 AM	#15
ihyln Please wait...\| Drives: SSII E90 M3 Join Date: Apr 2008 Location: NJ Posts: 3,166 iTrader: (1) View ihyln's Garage	eh, it's Morristown FTW still __________________ E90 M3 \| SSII \| 18" \| M-DCT \| Technology Package \| Cold Weather Package \| Moonroof \| Silver Novillo \| Ipod/USB \| Breakin completed! Mods: RPI Airscoops \| AFE Filter \| Matte black grills \| Blacklines \| BMW Performance Steering Wheel

08-26-2008, 11:49 AM	#16
d_dot 4 * General Drives: E92 M3 Join Date: Dec 2007 Location: BKNY AlL dAy Posts: 528 iTrader: (0)	ne 1 have experience with Rallye BMW?