I am pissed!

808@702 · 07-29-2013, 02:26 PM

So I noticed a slow leak at my left rear tire. I have tire and rim insurance so I took it down to BMW of Honolulu. They looked at it and said there is a nail in the tread

. So the s/a was acting like he had no record of my insurance, and the replacement cost for 1 tire is $625.00!!! I bought the 4 tires new in Las Vegas for $1500.00. And he is trying to sell me 1 for $625.00! I pay every month for the insurance and he doesn't want to honor the policy. I am pissed!

cwg · 07-29-2013, 02:29 PM

Welcome home

Vic311 · 07-29-2013, 02:30 PM

When I had the tire insurance the dealer always would give me the run around, in the end they covered it.

mdosu · 07-29-2013, 02:39 PM

i don't see why this is an issue here..Call your old dealer in NV for the records and receipts of the program sign up and payment...shove it up their face and tell them to replace that darn tire.

/thread

Transfer · 07-29-2013, 02:41 PM

Don't cry on the forum, man up and prove them wrong.

bga23 · 07-29-2013, 02:46 PM

You don't have anything in writing proving you have the coverage? If I was paying every month for something I'd sure have what it is in writing.

DBH · 07-29-2013, 07:32 PM

Let's face it, insurers are not in the business to pay claims. They are in business to take your premiums and make money. So, it is up to you to prove to them that they must pay a claim. Hey...it's nothing personal...

kscarrol · 07-29-2013, 07:41 PM

+1 on what DBH said! If it is a BMW policy the dealer should have no problem honoring the warranty. If it is a third-party warranty, you will have to provide proof that the tires are insured and then the dealer will likely have to get the replacement approved by that company. Hope you have the paperwork from the dealer in Vegas...

Xcelrrate · 07-30-2013, 12:11 AM

ugh... is there not a discount tire there?

bsiciliano · 07-30-2013, 12:48 AM

If worse comes to worse, Tire Rack....

beemerdude5150 · 07-30-2013, 12:58 AM

Quote:

Originally Posted by bsiciliano

If worse comes to worse, Tire Rack....

+1

MaverickNemesis · 07-30-2013, 01:20 AM

Happened to me. First time the dealer covered it and the rims no problem. The 2nd time around a different dealer gave me the run around stating that I did not buy the policy with them blah blah blah. All in all they lasted 1 month with my car and did absolutely nothing. BMW OF MANHATTAN TO BE EXACT, the person I was dealing with was named Freddy. He told me I needed to buy the tires since the ones I had on my car weren't the original ones aka Michelin but they were still Continentals which are also sold by bmw. Once I bought the tires and delivered them to him, he still gave me the run around and did nothing. Had to tow my car out of there to a rim shop for repairs.

FVM3 · 07-30-2013, 04:10 AM

Quote:

Originally Posted by Xcelrrate

ugh... is there not a discount tire there?

+1

cwg · 07-30-2013, 04:44 AM

Quote:

Originally Posted by Xcelrrate

ugh... is there not a discount tire there?

Its Hawaii - its all shipped in and expensive. Tire rack is the best option.

donovan · 07-30-2013, 04:55 AM

Find your paperwork, simple. Also, if you had a second vehicle I would of never paid 625 for a damn tire lol.

Michaeljh2000 · 07-30-2013, 06:56 AM

This is a common. I'll never buy insurance.

nujabes24 · 07-30-2013, 07:02 AM

Quote:

Originally Posted by Transfer

Don't cry on the forum, man up and prove them wrong.

Nah it's ok for him to cry on the forum. Plenty of shoulders to cry on

i001947 · 07-30-2013, 07:05 AM

Not sure what's the benefit of having tire insurance. The longer you go without a claim the more it benefits you and the inusrance company unless you live near a construction zone.

Ghetto2315 · 07-30-2013, 07:56 AM

Quote:

Originally Posted by i001947

Not sure what's the benefit of having tire insurance. The longer you go without a claim the more it benefits you and the inusrance company unless you live near a construction zone.

I drive 20-miles to work and back. All back roads and street surface on all the roads are pretty good. I'm a cautious driver as well and I make an effort to avoid potholes but I still bought it. A week in to my lease, I had a flat in the rear from driving over a screw. That saved me $700 right there. Insurance... damned if you do, damned if you don't.

Quote:

Originally Posted by cwg

Its Hawaii - its all shipped in and expensive. Tire rack is the best option.

I think he meant "discount tire" as in a "Discount Tire Direct" tire store

OP, I keep a copy of the Wheel/Tire insurance in my glove box of my car and everyone one of my family member's respective cars because you never know when an incident will occur. I suggest that you obtain another copy and do the same.

mdosu · 07-30-2013, 08:01 AM

Quote:

Originally Posted by DBH

Let's face it, insurers are not in the business to pay claims. They are in business to take your premiums and make money. So, it is up to you to prove to them that they must pay a claim. Hey...it's nothing personal...

While I agree with the concept, it doesn't explain the behavior of the dealer feinting a policy was purchased at all. Any reputable business would not pull that card unless there was a system error that prevented them from retrieving the data, and PERHAPS only in this case would they question the policy sale (though if i were the manager, I would never allow that to be questioned until the system is back online, less I look like a fool/scammer to the customer).

Hence what I said, no big deal, pull up your records or call the point of sale and retrieve docs. Hurdle solved. Unless op is lazy or there was an unlikely catastrophic loss of purchase record on the dealer side, what's the big deal? This is an annoyance at worst...

Transfer · 07-30-2013, 08:16 AM

OP is mia now...

mdosu · 07-30-2013, 08:44 AM

Quote:

Originally Posted by Transfer

OP is mia now...

since the issue is resolved, permission to blow up thread?

07-29-2013, 02:26 PM	#1
808@702 8th BMW, 520th Surfboard 494 Rep 1,215 Posts Drives: My girlfriends crazy! Join Date: Sep 2009 Location: Las Vegas, Nv. and Honolulu, Hi. and Seattle Wa. iTrader: (0)	I am pissed! So I noticed a slow leak at my left rear tire. I have tire and rim insurance so I took it down to BMW of Honolulu. They looked at it and said there is a nail in the tread . So the s/a was acting like he had no record of my insurance, and the replacement cost for 1 tire is $625.00!!! I bought the 4 tires new in Las Vegas for $1500.00. And he is trying to sell me 1 for $625.00! I pay every month for the insurance and he doesn't want to honor the policy. I am pissed!
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07-29-2013, 02:29 PM	#2
cwg Captain 45 Rep 723 Posts Drives: 2017 M4 ZCP. AZB on black Join Date: Nov 2010 Location: Kailua, HI iTrader: (0)	Welcome home
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07-29-2013, 02:30 PM	#3
Vic311 Banned 42 Rep 1,463 Posts Drives: 2011 e92 M3 Join Date: Dec 2012 Location: NY iTrader: (0)	When I had the tire insurance the dealer always would give me the run around, in the end they covered it.
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07-29-2013, 02:39 PM	#4
mdosu Banned 314 Rep 8,496 Posts Drives: Double Vanos'd Civic-M3 Join Date: Oct 2009 Location: San Francisco iTrader: (6)	i don't see why this is an issue here..Call your old dealer in NV for the records and receipts of the program sign up and payment...shove it up their face and tell them to replace that darn tire. /thread
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07-29-2013, 02:41 PM	#5
Transfer Major General 5250 Rep 5,874 Posts Drives: Bronco Wildtrak, Tesla MYP Join Date: Mar 2010 Location: Issaquah, WA iTrader: (1)	Don't cry on the forum, man up and prove them wrong.
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07-29-2013, 02:46 PM	#6
bga23 Dirty old man 59 Rep 493 Posts Drives: 2021 718 Cayman GTS 4.0 Join Date: Jun 2012 Location: Nashville, TN iTrader: (0)	You don't have anything in writing proving you have the coverage? If I was paying every month for something I'd sure have what it is in writing.
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07-29-2013, 07:32 PM	#7
DBH First Lieutenant 3 Rep 349 Posts Drives: 2011 M3 E92 Join Date: Jan 2011 Location: SE PA iTrader: (0)	Let's face it, insurers are not in the business to pay claims. They are in business to take your premiums and make money. So, it is up to you to prove to them that they must pay a claim. Hey...it's nothing personal...
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07-29-2013, 07:41 PM	#8
kscarrol Brigadier General 8890 Rep 4,107 Posts Drives: 2021 X3 M40i, 1974 2002 Tii Join Date: Jun 2010 Location: Greenville, SC iTrader: (0)	+1 on what DBH said! If it is a BMW policy the dealer should have no problem honoring the warranty. If it is a third-party warranty, you will have to provide proof that the tires are insured and then the dealer will likely have to get the replacement approved by that company. Hope you have the paperwork from the dealer in Vegas... __________________ 2021 X3 M40i 1974 2002tii, Inka, 5 sp manual BMWCCA # 327475
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07-30-2013, 12:11 AM	#9
Xcelrrate Driver 38 Rep 372 Posts Drives: E90 ///M3 Join Date: Sep 2010 Location: Las Vegas, NV iTrader: (3) Garage List 2008 BMW E90 M3 [10.00]	ugh... is there not a discount tire there? __________________ '08 Jerez Black E90 ///M3 Pics of my Ride
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07-30-2013, 12:48 AM	#10
bsiciliano Captain 51 Rep 698 Posts Drives: 2011 M3 Convertible Join Date: Apr 2011 Location: Los Angeles iTrader: (4)	If worse comes to worse, Tire Rack.... __________________ 2011 E93 - Space Gray - 6MT/Silver Novillo/ OE Tuning/Gruppe M Intake/ACS Springs/Vorsteiner CF Type I Rear Diffuser/Textured Matte Black Custom Powdercoated OEM 359s/Painted Reflectors/Matte Grille, Hood Vents and Side Markers/Arqray Race Exhaust/MS Pulley
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07-30-2013, 01:20 AM	#12
MaverickNemesis Captain 49 Rep 807 Posts Drives: Your Girl Crazy Join Date: Jul 2008 Location: Gotham City, New York iTrader: (3)	Happened to me. First time the dealer covered it and the rims no problem. The 2nd time around a different dealer gave me the run around stating that I did not buy the policy with them blah blah blah. All in all they lasted 1 month with my car and did absolutely nothing. BMW OF MANHATTAN TO BE EXACT, the person I was dealing with was named Freddy. He told me I needed to buy the tires since the ones I had on my car weren't the original ones aka Michelin but they were still Continentals which are also sold by bmw. Once I bought the tires and delivered them to him, he still gave me the run around and did nothing. Had to tow my car out of there to a rim shop for repairs.
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07-30-2013, 04:55 AM	#15
donovan Brigadier General 371 Rep 4,167 Posts Drives: R8 - Ford Raptor Join Date: Aug 2008 Location: National iTrader: (17)	Find your paperwork, simple. Also, if you had a second vehicle I would of never paid 625 for a damn tire lol. __________________ Audi R8 v10 Ford Raptor m3e46freak@yahoo.comfor all euro parts!! ebay/craigslist verified/ m3post/e46fanantics/m3forum/zpost/bimmerforum
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07-30-2013, 06:56 AM	#16
Michaeljh2000 Second Lieutenant 7 Rep 211 Posts Drives: 2009 M3, 69 Vette, GSXR 1000 Join Date: Dec 2007 Location: NoVA iTrader: (0)	This is a common. I'll never buy insurance.
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07-30-2013, 07:05 AM	#18
i001947 Captain 26 Rep 688 Posts Drives: '13 E92 M3 Join Date: Jan 2013 Location: US iTrader: (0)	Not sure what's the benefit of having tire insurance. The longer you go without a claim the more it benefits you and the inusrance company unless you live near a construction zone.
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07-30-2013, 08:16 AM	#21
Transfer Major General 5250 Rep 5,874 Posts Drives: Bronco Wildtrak, Tesla MYP Join Date: Mar 2010 Location: Issaquah, WA iTrader: (1)	OP is mia now...
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