Ohlins R&T - Rear EDC Spacer Issue

[tdott]

I have reached out to Ohlins USA to confirm if there is an issue with this EDC spacer or if there is something wrong, will update if I hear back.

This is the issue I am having, the included edc spacer is not going down the shock as far enough as I think it needs to.

After checking the instructions multiple times, I cleaned the surfaces and applied some grease I decided to just use the nut push it down, it has become stuck and is taking too much force to push further (past the torque spec on the instructions), so I aborted, not wanting to do any damage to the shock.

So something must be wrong?
Without the edc spacer going all the way down and contacting the supplied hardware the shock mount will move up and down the shock and that can't be right.

The kit being installed is brand new. The fronts fit great

Picture explaining the issue.



This picture is from a for sale ad which looks like the spacer easily went down further and didn't get stuck (parts were removed for sale).

[JuanK20]

Something may be off. I have Ohlins R&T and the EDC spacer slid all the way down the shock freely. I didnt have to use the nut to force it down.

[tdott]

Originally Posted by JuanK20

Something may be off. I have Ohlins R&T and the EDC spacer slid all the way down the shock freely. I didnt have to use the nut to force it down.

Thank you for confirmation, that is what I thought should happen but is not the case with the supplied parts so perhaps something is wrong.

Now if only Ohlin USA would respond.
or maybe they have all of their support staff on furlough.

[JuanK20]

Originally Posted by tdott

Thank you for confirmation, that is what I thought should happen but is not the case with the supplied parts so perhaps something is wrong.

Now if only Ohlin USA would respond.
or maybe they have all of their support staff on furlough.

Call the 800 number on the website and leave a voicemail. I actually had to call them last week and left a message. Someone called me back the same day.

[tdott]

Originally Posted by JuanK20

Call the 800 number on the website and leave a voicemail. I actually had to call them last week and left a message. Someone called me back the same day.

I will try again, I left two messages, Monday and yesterday.

Thanks! At-least that gives me some hope I will get a call back.

[SUBFRAMERIPPER]

Im having the same problem. Did you hear back?

[romero1990]

Why don’t you buy the non-edc rubber bushings and call it good? That way you don’t need to deal with spacer at all

[tdott]

Originally Posted by SUBFRAMERIPPER

Im having the same problem. Did you hear back?

Originally Posted by romero1990

Why don’t you buy the non-edc rubber bushings and call it good? That way you don’t need to deal with spacer at all

Nope, left several messages, never got a call back from Ohlins USA, a little disappointed in their customer service to be honest.

I ended up buying non-edc mounts and waiting for them while the car was down and also bought a puller tool to remove the stuck on spacer. But if the spacer was right, I shouldn't have had to waste the time and effort.

[M4_GTS]

Originally Posted by romero1990

Why don’t you buy the non-edc rubber bushings and call it good? That way you don’t need to deal with spacer at all

That's what I am doing with my set of ohlins. I actually got the Monroe rubber ones thats harder than the polyurethane used by bmw.

[SUBFRAMERIPPER]

Still trying to figure out the distance from the top of the adjuster from the top bushing. Where should it be when properly torqued?

[JuanK20]

Not sure if this helps but this is how my rear looked right before installing.

[SUBFRAMERIPPER]

Originally Posted by JuanK20

Not sure if this helps but this is how my rear looked right before installing.

Thanks, do you happen to have a pic installed on the car with the adjuster on?

[JuanK20]

Went outside and snapped a pic real quick for you

[SUBFRAMERIPPER]

Originally Posted by JuanK20

Went outside and snapped a pic real quick for you

Thanks, I appreciate it!

[Mystikal]

Just ran into the exact same issue and thankfully found this thread. Swapped on non-EDC upper mounts (737 and 738) and everything is good to go.

Ohlins needs to know they're shipping out parts that don't fit.

[ahchuen]

i am currently about to install my set of ohlins R&T into my edc e90 m3. where do i go about getting non-edc upper mounts?

[tdott]

Originally Posted by ahchuen

i am currently about to install my set of ohlins R&T into my edc e90 m3. where do i go about getting non-edc upper mounts?

Amazon has the KYB brand mounts w/one-day shipping in my area. We were in a rush and didn't want the car to be down for too long. https://amzn.to/3faZqKc

Otherwise you can go with any other parts store.