How is Shelly BMW for service?

atomhawk · 12-14-2011, 03:04 PM

Anyone know if Shelly BMW is any good for service? they are the closest to me and was wondering if they will take good care of my M3 (first 1200 service coming up soon).

persian54 · 12-14-2011, 04:33 PM

i went in for an oil top off...

they didn't top it off and removed a couple screws from my engine bay to use in another car and never told me about it.

Worse personal experience

THE TECH · 12-14-2011, 07:45 PM

I know their parts prices are terrible. 2x MSRP!

michelley91 · 12-14-2011, 09:05 PM

i wouldnt go there...they are terrible and so unorganized.

Gumulri · 12-15-2011, 02:17 AM

Quote:

Originally Posted by THE TECH

I know their parts prices are terrible. 2x MSRP!

+111111111111111111111111111111111111111111111111

Gumulri · 12-15-2011, 02:18 AM

Quote:

Originally Posted by michelley91

i wouldnt go there...they are terrible and so unorganized.

+111111111111111111111111111111111

aus · 12-15-2011, 01:34 PM

Quote:

Originally Posted by persian54

i went in for an oil top off...

they didn't top it off and removed a couple screws from my engine bay to use in another car and never told me about it.

Worse personal experience

WOW!!!

.

persian54 · 12-15-2011, 01:48 PM

Quote:

Originally Posted by aus

WOW!!!

.

yeah

luckily I was going to EAS that night to have stuff installed

we opened the hood and were like wtf

fortunately, they had a spare screw of the same size and were able to put it in for me.
i took it to my local dealer and they fixed it up

Never going to shelly for service....
Sales is cool

atomhawk · 12-15-2011, 03:35 PM

Apprently everyone hates Shelly -- where do you go then?

THE TECH · 12-15-2011, 03:45 PM

Quote:

Originally Posted by atomhawk

Apprently everyone hates Shelly -- where do you go then?

Steve Thomas.

GOLFFRR · 12-15-2011, 03:46 PM

OP I would be more then happy to personally set you up with a great SA that will take care of you. Let me know

It may be a little far but we do have the outlets across the street and a huge movie theater so its a great place to kill time.

KrackerXL · 12-15-2011, 03:51 PM

They are sketchy. Won't go into detail but go somewhere else.

aus · 12-15-2011, 08:12 PM

I've had good luck with Long Beach so far.

.

BeamingE39 · 12-15-2011, 08:19 PM

I recommend Travis @ Steve Thomas BMW, best SA I've ever had. I also hear very good things about Warren, also from Steve Thomas.

clubspec330i · 12-15-2011, 08:47 PM

I bought my 05 ZCP & 05 X5 4.4i from Shelly. Done all my service there, never had problem. Even when the M3 had Ground Control coilover with axle-back exhaust, the service remain the same. Always got loaner car back than with prior appointment.

When I sold my 05 M3 and bought 08 E90 M3 from New Century BMW, I take my M3 to New Century for regular schedule service. In between, I do oil change of M3 and regular service on X5 at European Motor Works in Arcadia.

Did you buy your car from Shelly? If so, ask your salesperson to introduce you to a good SA. I haven't been there since 2008 so I can even know who work there anymore.

Good luck.

ES_TRADER · 12-16-2011, 09:26 PM

Quote:

Originally Posted by atomhawk

Apprently everyone hates Shelly -- where do you go then?

Shelly sucks. Worse ever. St my first choice but the drive is too much on my time. New century for now, take all my bimmers there. They've stepped up their game

atomhawk · 12-19-2011, 06:34 PM

Quote:

Originally Posted by richpuer

Shelly sucks. Worse ever. St my first choice but the drive is too much on my time. New century for now, take all my bimmers there. They've stepped up their game

Which SA do u use at new century. That's not too far.... I'd really have to make a day trip if I were to go to steve Thomas lol

atomhawk · 12-27-2011, 10:00 PM

Quote:

Originally Posted by GOLFFRR

OP I would be more then happy to personally set you up with a great SA that will take care of you. Let me know

It may be a little far but we do have the outlets across the street and a huge movie theater so its a great place to kill time.

Hey so I'm coming down from the bay area on the 29th... What time are you guys open until and can finish the 1200 mile service for me?

GOLFFRR · 12-27-2011, 10:12 PM

Shoot me a PM tomorrow morning with your phone number and ill call over to the store and have Travis call you and get you all set up ok

service hours are 730 am to 5 or 6pm (not exactly sure) but the store itself is open till 8pm mon-fri and 7pm sat

z4ps · 12-28-2011, 12:36 AM

If you need good SA at Shelly.

PM me.

I will take care of you.

12-14-2011, 03:04 PM	#1
atomhawk New Member 3 Rep 22 Posts Drives: 2012 M3 Coupe, 2011 128i Join Date: Dec 2011 Location: Southern Cal iTrader: (0)	How is Shelly BMW for service? Anyone know if Shelly BMW is any good for service? they are the closest to me and was wondering if they will take good care of my M3 (first 1200 service coming up soon).
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12-14-2011, 04:33 PM	#2
persian54 Lieutenant General 922 Rep 15,818 Posts Drives: M760/G83M4 Join Date: Jun 2009 Location: The Valley, SoCal iTrader: (298)	i went in for an oil top off... they didn't top it off and removed a couple screws from my engine bay to use in another car and never told me about it. Worse personal experience __________________ From E93 335i to E89 Z4 to E93 M3/E89 Z4 to E350/SL550
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12-14-2011, 07:45 PM	#3
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]	I know their parts prices are terrible. 2x MSRP!
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12-14-2011, 09:05 PM	#4
michelley91 Second Lieutenant 44 Rep 246 Posts Drives: 2011 M3 JetBlack Join Date: Jan 2011 Location: SoCal iTrader: (1)	i wouldnt go there...they are terrible and so unorganized.
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12-15-2011, 03:35 PM	#9
atomhawk New Member 3 Rep 22 Posts Drives: 2012 M3 Coupe, 2011 128i Join Date: Dec 2011 Location: Southern Cal iTrader: (0)	Apprently everyone hates Shelly -- where do you go then?
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12-15-2011, 03:46 PM	#11
GOLFFRR 10769 Rep 27,579 Posts Drives: GOLFFRR cart Join Date: Mar 2009 Location: we sell BMWs to "ALL" US states iTrader: (4)	OP I would be more then happy to personally set you up with a great SA that will take care of you. Let me know It may be a little far but we do have the outlets across the street and a huge movie theater so its a great place to kill time. __________________ BEFORE YOU BUY YOUR NEXT BMW, EMAIL OUR GUY KOTE FIRST! Kote M Sales:Kotem@bmwofcamarillo.com Cell:805-368-9101 vipfinance@bmwofcamarillo.com for warranties!
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12-15-2011, 03:51 PM	#12
KrackerXL Lieutenant 26 Rep 422 Posts Drives: 135i Join Date: Oct 2009 Location: COrona, iTrader: (1)	They are sketchy. Won't go into detail but go somewhere else.
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12-15-2011, 08:12 PM	#13
aus Major General 890 Rep 9,031 Posts Drives: Odysse Join Date: Jul 2005 Location: Seal Beach, CA iTrader: (10)	I've had good luck with Long Beach so far. . __________________ Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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12-15-2011, 08:19 PM	#14
BeamingE39 Second Lieutenant 16 Rep 212 Posts Drives: slower than I'd like Join Date: Sep 2011 Location: Southern California iTrader: (0)	I recommend Travis @ Steve Thomas BMW, best SA I've ever had. I also hear very good things about Warren, also from Steve Thomas.
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12-15-2011, 08:47 PM	#15
clubspec330i First Lieutenant 71 Rep 396 Posts Drives: MG F39, CB F86, MB 911T Join Date: Apr 2005 Location: So. Cal iTrader: (0)	I bought my 05 ZCP & 05 X5 4.4i from Shelly. Done all my service there, never had problem. Even when the M3 had Ground Control coilover with axle-back exhaust, the service remain the same. Always got loaner car back than with prior appointment. When I sold my 05 M3 and bought 08 E90 M3 from New Century BMW, I take my M3 to New Century for regular schedule service. In between, I do oil change of M3 and regular service on X5 at European Motor Works in Arcadia. Did you buy your car from Shelly? If so, ask your salesperson to introduce you to a good SA. I haven't been there since 2008 so I can even know who work there anymore. Good luck.
	Appreciate 0 Quote

12-27-2011, 10:12 PM	#19
GOLFFRR 10769 Rep 27,579 Posts Drives: GOLFFRR cart Join Date: Mar 2009 Location: we sell BMWs to "ALL" US states iTrader: (4)	Shoot me a PM tomorrow morning with your phone number and ill call over to the store and have Travis call you and get you all set up ok service hours are 730 am to 5 or 6pm (not exactly sure) but the store itself is open till 8pm mon-fri and 7pm sat __________________ BEFORE YOU BUY YOUR NEXT BMW, EMAIL OUR GUY KOTE FIRST! Kote M Sales:Kotem@bmwofcamarillo.com Cell:805-368-9101 vipfinance@bmwofcamarillo.com for warranties!
	Appreciate 0 Quote

12-28-2011, 12:36 AM	#20
z4ps Lieutenant 28 Rep 507 Posts Drives: F32 M4 Join Date: Feb 2008 Location: Socal iTrader: (13)	If you need good SA at Shelly. PM me. I will take care of you.
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