Problem with BMW car club

zibawal · 01-29-2013, 11:25 PM

I am seriously disappointed with their CS. Those A holes rejected our family F30 purchase )500 rebate for no reasons ;( I am really upset and angry and their CS rep Trish is awful bitch the way she treated my wife when she called . Simply awful. Today and this time I announce break of my affiliation with the club never to return;( I wish if there would be a rep here I shall at least give him ears on running such pathetic CS and services.. Awful

larryn · 01-29-2013, 11:57 PM

There's obviously more to this story than you are telling. My guess is that you let your membership lapse (even for a day), the car was not bought in the member's name, or you did not meet the filing time frame requirements. Also, the fact that you took the time to actually name people and call them a bitch speaks volumes as well.

They just don't randomly say "no".

zibawal · 01-30-2013, 01:14 AM

Quote:

Originally Posted by larryn

There's obviously more to this story than you are telling. My guess is that you let your membership lapse (even for a day), the car was not bought in the member's name, or you did not meet the filing time frame requirements. Also, the fact that you took the time to actually name people and call them a bitch speaks volumes as well.

They just don't randomly say "no".

Well, this is not the first time, but repeatedly we experienced terrible CS.
I guess, when there are questions they are the answers or BS I guess

THE TECH · 01-30-2013, 08:28 AM

So you are not going to renew your membership cause they didn't give you a $500 rebate that they really don't have to do in the first place?

chuckvic · 02-26-2013, 04:47 PM

never had a problem with rebates in 2-3 weeks. Yea OP left something out and did not follow simple directions or the car its self was not elgible. Think > 1000 miles its not elgible. Whats the story here??

chuck

oldmarco · 02-26-2013, 08:22 PM

Have you been a member for over a year with no lapse?

Slapshot9 · 02-27-2013, 08:10 PM

I received my check in less than two weeks.

01-29-2013, 11:25 PM	#1
zibawal Major 36 Rep 1,105 Posts Drives: 2012 X5D Join Date: Aug 2006 Location: SFO BAY AREA iTrader: (0)	Problem with BMW car club I am seriously disappointed with their CS. Those A holes rejected our family F30 purchase )500 rebate for no reasons ;( I am really upset and angry and their CS rep Trish is awful bitch the way she treated my wife when she called . Simply awful. Today and this time I announce break of my affiliation with the club never to return;( I wish if there would be a rep here I shall at least give him ears on running such pathetic CS and services.. Awful
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01-29-2013, 11:57 PM	#2
larryn Lieutenant General 2148 Rep 10,176 Posts Drives: '97 332ti, '21 X5 45e, '16 GT4 Join Date: May 2005 Location: Seattle iTrader: (2)	There's obviously more to this story than you are telling. My guess is that you let your membership lapse (even for a day), the car was not bought in the member's name, or you did not meet the filing time frame requirements. Also, the fact that you took the time to actually name people and call them a bitch speaks volumes as well. They just don't randomly say "no".
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01-30-2013, 08:28 AM	#4
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]	So you are not going to renew your membership cause they didn't give you a $500 rebate that they really don't have to do in the first place?
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02-26-2013, 04:47 PM	#5
chuckvic Private First Class 22 Rep 153 Posts Drives: 2009 M3 DCT Coupe Join Date: Apr 2007 Location: el paso iTrader: (0)	never had a problem with rebates in 2-3 weeks. Yea OP left something out and did not follow simple directions or the car its self was not elgible. Think > 1000 miles its not elgible. Whats the story here?? chuck
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02-26-2013, 08:22 PM	#6
oldmarco Lieutenant 37 Rep 526 Posts Drives: E90 M3 Join Date: Aug 2012 Location: Norwalk, CA iTrader: (2)	Have you been a member for over a year with no lapse?
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02-27-2013, 08:10 PM	#7
Slapshot9 First Lieutenant 22 Rep 351 Posts Drives: '08 E90 M3 JzB 6MT Join Date: Dec 2011 Location: SoFla iTrader: (0)	I received my check in less than two weeks.
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