|
|
05-06-2009, 05:28 PM | #1 |
-
11817
Rep 23,187
Posts |
bimmian help!
i ordered a set of front and rear tailight films from bimmian 2 months ago. they shipped the rears without the fronts and when i called they said it was a mix up and would resend the fronts. after a number of calls i finally got the fronts. went to put them on last week and they are for the wrong car. guessing 335 by shape also have fog light covers which we dont have. called them immediatly and have left 3 messages now. cant get a call back. also sent 1 email. tried to deal directly with lamin-x but they wont take the product back say i have to deal with bimmian. any suggestion?
__________________
02 Tiag e46 M3|6MT|GC plates|MCS c.o.|GC bars|GC race control arms|GC bushings|BW eng. & tran. mounts|subframe kit|BW race shifter|BW Jaffster|Euro header|BW exhaust|K&N c.a.i.|Epic race tune|Rouge pulleys|Seibon CF hood|CSL bumper|apr gt 250 & splitter|ST-40|XR-2|SS lines|half cage|Recaro profi|Profi 2 harness|BMWpedals|BW studs| |
05-06-2009, 06:15 PM | #2 | |
Captain
417
Rep 860
Posts |
Quote:
I try HARD not to be a naysayer, especially with fellow Canucks. To wit, Bimmian blew my first order with them, and my second, and well, I guess my third order didn't even happen, as they didn't respond to my pricing request for BMW parts, even though I submitted the request three times, and sent numerous emails. With each and every order, I found that they would not respond to emails, or pricing requests. Both orders that (eventually) were completed, took up to four MONTHS to arrive. I dunno what's going on with Bimmian - whether they are understaffed, or just inefficient.... who knows. All I know is, unless I have solid evidence that their customer service has improved vastly, I won't be ordering from them again.
__________________
"Anima sana in corpore sano"
|
|
Appreciate
0
|
05-06-2009, 06:21 PM | #3 |
-
11817
Rep 23,187
Posts |
i got that and havent ordered from them since but trying to resolve this one issue and be on my way. wouldnt recommend anyone use them for anything.
__________________
02 Tiag e46 M3|6MT|GC plates|MCS c.o.|GC bars|GC race control arms|GC bushings|BW eng. & tran. mounts|subframe kit|BW race shifter|BW Jaffster|Euro header|BW exhaust|K&N c.a.i.|Epic race tune|Rouge pulleys|Seibon CF hood|CSL bumper|apr gt 250 & splitter|ST-40|XR-2|SS lines|half cage|Recaro profi|Profi 2 harness|BMWpedals|BW studs| |
Appreciate
0
|
05-06-2009, 07:15 PM | #4 |
Lieutenant
7
Rep 436
Posts
Drives: 2011.75 e92 M3
Join Date: Apr 2009
Location: Carlsbad, CA
|
Hopefully, you paid with a credit card so you can make a credit dispute. Just do it now, I believe there's about a 3 month window to do it.
|
Appreciate
0
|
05-06-2009, 10:31 PM | #6 |
Lieutenant General
375
Rep 17,017
Posts |
Chris,
We work very closely with the folks over at Bimmian and I know that they have been very swamped lately with shipments and orders. I have brought this thread to their attention to make sure they can assist you with the order. They are stand up guys over there and will do right by your order, they are just a bit inundated right now. |
Appreciate
0
|
05-07-2009, 09:17 AM | #7 |
Brigadier General
792
Rep 3,151
Posts |
Never had anything but good service from Bimmian
__________________
Current Mods:
2004 E46 M3cs JB/CSL 2010 E70 X5M AW/BLACK 2011 VW Golf R DSG White/Black IG: @060Motorsports |
Appreciate
0
|
05-12-2009, 10:39 AM | #8 |
-
11817
Rep 23,187
Posts |
okay still no help. i recieved an email that said they were gonna work on this but still no call. there excuse was they were at bimmerfest. how many months do i need to wait for some actual help here? jlevi you said you work with them what can i do. wont return my calls still.
__________________
02 Tiag e46 M3|6MT|GC plates|MCS c.o.|GC bars|GC race control arms|GC bushings|BW eng. & tran. mounts|subframe kit|BW race shifter|BW Jaffster|Euro header|BW exhaust|K&N c.a.i.|Epic race tune|Rouge pulleys|Seibon CF hood|CSL bumper|apr gt 250 & splitter|ST-40|XR-2|SS lines|half cage|Recaro profi|Profi 2 harness|BMWpedals|BW studs| |
Appreciate
0
|
05-12-2009, 12:25 PM | #10 |
Lieutenant General
375
Rep 17,017
Posts |
Hi Chris,
They just got caught up after Bimmerfest and several large shipments arriving so I have no doubt they will get in contact with you asap. I will let them know that you are awaiting a call |
Appreciate
0
|
05-25-2009, 08:55 PM | #11 |
-
11817
Rep 23,187
Posts |
wow those guys at bimmian are sure busy. a whole month now without a call back. bimmian blows. good thing i put a stop payment on my bill!
__________________
02 Tiag e46 M3|6MT|GC plates|MCS c.o.|GC bars|GC race control arms|GC bushings|BW eng. & tran. mounts|subframe kit|BW race shifter|BW Jaffster|Euro header|BW exhaust|K&N c.a.i.|Epic race tune|Rouge pulleys|Seibon CF hood|CSL bumper|apr gt 250 & splitter|ST-40|XR-2|SS lines|half cage|Recaro profi|Profi 2 harness|BMWpedals|BW studs| |
Appreciate
0
|
05-25-2009, 09:12 PM | #12 | |
Naval Aviator
590
Rep 674
Posts |
Quote:
__________________
e92 M3 - Interlagos Blue | Fox Red Extended |Carbon Leather
Performance Mods: Alpine Stage II E85; SuperSprint F1s; Cat-less Bomiz X-Pipe; aFe CAI; Bilstein B16s w/EDC; Brembo BBK; AutoSolutions SSK |
|
Appreciate
0
|
05-26-2009, 09:07 AM | #13 |
-
11817
Rep 23,187
Posts |
how do you explain not calling back a customer for a month? they sent me the wrong product after not sending it at all and saying they did. no matter how busy they are a couple days is plenty to get back to me?
__________________
02 Tiag e46 M3|6MT|GC plates|MCS c.o.|GC bars|GC race control arms|GC bushings|BW eng. & tran. mounts|subframe kit|BW race shifter|BW Jaffster|Euro header|BW exhaust|K&N c.a.i.|Epic race tune|Rouge pulleys|Seibon CF hood|CSL bumper|apr gt 250 & splitter|ST-40|XR-2|SS lines|half cage|Recaro profi|Profi 2 harness|BMWpedals|BW studs| |
Appreciate
0
|
Post Reply |
Bookmarks |
|
|