Good reasons for requesting software update by dealership?

pesh · 03-30-2011, 12:14 PM

Any tips on ways to request the dealership to update software on e9x to latest software without being charged. I'm not asking for a map update, but system software for the car.

Thanks,
Pesh
'09 M3 Convertible

dar2008 · 03-31-2011, 05:46 AM

I had my July 2008 e93 updated yesterday (first time in 20months, since they first properly fixed the DCT lag problem). I phoned my dealer last week and mentioned that my car "fluffed and popped around while on cold start and early warm up" and also complained that it "occassionally missed DCT paddle gear changes".

Having left the car with them the night before, yesterday they called me back and said they'd tested the car, and couldn't find any problems that I'd mentioned with the gear box (strange

), but that there was a software update available and they would update the car before testing it again. Picked the car up yesterday evening but haven't had a chance to test it properly yet. According to others though, more recent software updates have improved the DCT gear box further.

Hope that helps you, at least you have something to 'mention' to the dealer so that they take a look.

pesh · 03-31-2011, 08:59 AM

Thanks, worth a try.

aus · 03-31-2011, 06:06 PM

I gave my key to an SA while picking up the 335 that was getting an oil change, and she said I was due for a recall for software programmin.

mhaghighi · 03-31-2011, 06:22 PM

i droped it off today for upgrade today that i have to pay for. i have a 2011 m3 convertible that is 3 months old and was told that i have upgrade ready. i didnt have time to pick up the car tonite but they told on the phone that there were 4 upgrades. 1. SMG 2. combox 3. Transmission and 4th one i didnt underestand. But I am excited to see what else is about especially the combox one. will update tomorrow.

aus · 03-31-2011, 07:09 PM

You have to pay for a software update?

mhaghighi · 03-31-2011, 08:26 PM

if is not a manadotory recall or an acute problem ( like going wrong) then is considered a extra thing to do. $250 dollars. I used to pay that just for a freaking service for my regular Infiniti suv. So i dont mind it so much.

dar2008 · 04-01-2011, 03:24 AM

Quote:

Originally Posted by mhaghighi

if is not a manadotory recall or an acute problem ( like going wrong) then is considered a extra thing to do. $250 dollars. I used to pay that just for a freaking service for my regular Infiniti suv. So i dont mind it so much.

Can you Paypal me $200 please?... Just thought I'd ask as you seem pretty happy to part with your cash

03-30-2011, 12:14 PM	#1
pesh First Lieutenant 122 Rep 303 Posts Drives: 2024 Black M4 Convertible Join Date: Sep 2009 Location: Austin, TX iTrader: (0) Garage List 2015 BMW M4 Convert ... [0.00]	Good reasons for requesting software update by dealership? Any tips on ways to request the dealership to update software on e9x to latest software without being charged. I'm not asking for a map update, but system software for the car. Thanks, Pesh '09 M3 Convertible
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03-31-2011, 05:46 AM	#2
dar2008 Major 303 Rep 1,171 Posts Drives: E93 M3 and E92 M3 Comp Join Date: Mar 2008 Location: UK iTrader: (0)	I had my July 2008 e93 updated yesterday (first time in 20months, since they first properly fixed the DCT lag problem). I phoned my dealer last week and mentioned that my car "fluffed and popped around while on cold start and early warm up" and also complained that it "occassionally missed DCT paddle gear changes". Having left the car with them the night before, yesterday they called me back and said they'd tested the car, and couldn't find any problems that I'd mentioned with the gear box (strange), but that there was a software update available and they would update the car before testing it again. Picked the car up yesterday evening but haven't had a chance to test it properly yet. According to others though, more recent software updates have improved the DCT gear box further. Hope that helps you, at least you have something to 'mention' to the dealer so that they take a look. __________________
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03-31-2011, 08:59 AM	#3
pesh First Lieutenant 122 Rep 303 Posts Drives: 2024 Black M4 Convertible Join Date: Sep 2009 Location: Austin, TX iTrader: (0) Garage List 2015 BMW M4 Convert ... [0.00]	Thanks, worth a try.
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03-31-2011, 06:06 PM	#4
aus Major General 892 Rep 9,032 Posts Drives: Odysse Join Date: Jul 2005 Location: Seal Beach, CA iTrader: (10)	I gave my key to an SA while picking up the 335 that was getting an oil change, and she said I was due for a recall for software programmin. __________________ Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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03-31-2011, 06:22 PM	#5
mhaghighi Private First Class 27 Rep 165 Posts Drives: 2017 M3 Competition package Join Date: Mar 2011 Location: Jacksonville, FL iTrader: (1)	took my car today for software upgrade i droped it off today for upgrade today that i have to pay for. i have a 2011 m3 convertible that is 3 months old and was told that i have upgrade ready. i didnt have time to pick up the car tonite but they told on the phone that there were 4 upgrades. 1. SMG 2. combox 3. Transmission and 4th one i didnt underestand. But I am excited to see what else is about especially the combox one. will update tomorrow.
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03-31-2011, 07:09 PM	#6
aus Major General 892 Rep 9,032 Posts Drives: Odysse Join Date: Jul 2005 Location: Seal Beach, CA iTrader: (10)	You have to pay for a software update? __________________ Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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03-31-2011, 08:26 PM	#7
mhaghighi Private First Class 27 Rep 165 Posts Drives: 2017 M3 Competition package Join Date: Mar 2011 Location: Jacksonville, FL iTrader: (1)	if is not a manadotory recall or an acute problem ( like going wrong) then is considered a extra thing to do. $250 dollars. I used to pay that just for a freaking service for my regular Infiniti suv. So i dont mind it so much.
	Appreciate 0 Quote