BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > BIMMERPOST Universal Forums > Off-Topic Discussions Board
 
European Auto Source (EAS)
Post Reply
 
Thread Tools Search this Thread
      01-24-2014, 12:10 AM   #1
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

eBay Question

So I need done help guys. Try to make this short. Sold a set of golf irons on eBay. Guy pays, asks me for tracking, I ship them and send him number. Then he sends me message today saying he is sorry to tell me he actually needed a 3-pw, not a 4-uw like I sold. That its his fault and he will be sending them right back for refund.

I said I don't issue refunds and that money was spent, which it was. It says online that if seller doesn't offer refunds and you just changed your mind, you're not covered. He said if he finds just one scuff on them he's returning them. But I listed them as used for a year.

Also, really petty, I told him before all this that I'm sorry I didn't get to clean them up super nice before I shipped. Now he's saying that since that wasn't listed, he's returning him.

Does he have any ground to stand on? Or am I covered, considering I have his message telling me it's his fault and he changed his mind? Thoughts?

Thanks.
Appreciate 0
      01-24-2014, 12:14 AM   #2
Boo-E
Lieutenant Colonel
Boo-E's Avatar
United_States
134
Rep
1,577
Posts

Drives: 2011.75 E90 M3 ZCP DCT AW
Join Date: Jul 2013
Location: San Francisco

iTrader: (3)

Sellers get screwed. He will be able to retrench them regardless of what your listing says.
__________________
2011.75 E90 ZCP DCT AW OEM CF splitters, mirror, and spoiler. Feeling so stock right about now.
Appreciate 0
      01-24-2014, 12:23 AM   #3
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

Quote:
Originally Posted by Boo-E View Post
Sellers get screwed. He will be able to retrench them regardless of what your listing says.
That sucks.
Appreciate 0
      01-24-2014, 12:27 AM   #4
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

Should I tell him I can't issue refund until I sell them again?
Appreciate 0
      01-24-2014, 12:46 AM   #5
PINeely
Lieutenant Colonel
PINeely's Avatar
United_States
1086
Rep
1,912
Posts

Drives: 2013 535i, 2015 Tundra 1794
Join Date: Jul 2009
Location: Jackson, MS

iTrader: (2)

On one hand it's his responsibility because he bought the wrong thing and you had yours accurately described. On the other hand, eBay pretty much always sides with the buyer.
Appreciate 0
      01-24-2014, 12:48 AM   #6
iBoost
Retired e90post Member
iBoost's Avatar
135
Rep
3,038
Posts

Drives: real slow
Join Date: Nov 2009
Location: Las Vegas

iTrader: (13)

I think if you have the messages you'll be fine. If I were you I'd get in contact with ebay already and let them know whats going on. You haven't done something wrong, so if he doesn't want it he can now go through the troubles of selling it. Good luck.
Appreciate 0
      01-24-2014, 12:59 AM   #7
OOO
First Lieutenant
OOO's Avatar
United_States
28
Rep
310
Posts

Drives: in the slow lane
Join Date: Feb 2009
Location: SoCal

iTrader: (4)

Save the messages and tell him to go kick rocks.
__________________
E92 BMW M3|Space Gray|DCT|Performance Splitters|Carbon Fiber Mirrors|Performance Spoiler
Appreciate 0
      01-24-2014, 01:06 AM   #8
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

Thanks guys. That's what I figured. His message pretty much admits fault. I went ahead and noted it on eBay before anything. I just told him if you want a 3 iron, buy one separately.

I have 100% feedback on everything, so I'm really hoping I get backed on this.
Appreciate 0
      01-24-2014, 01:13 AM   #9
PINeely
Lieutenant Colonel
PINeely's Avatar
United_States
1086
Rep
1,912
Posts

Drives: 2013 535i, 2015 Tundra 1794
Join Date: Jul 2009
Location: Jackson, MS

iTrader: (2)

Be prepared to get some retaliatory negative feedback. I'm a power seller, only one negative feedback and it was from a guy who got pissed off when I left him a neg. eBay has a real problem with it.

Good luck! You did the right thing.
Appreciate 0
      01-24-2014, 01:17 AM   #10
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

Quote:
Originally Posted by PINeely View Post
Be prepared to get some retaliatory negative feedback. I'm a power seller, only one negative feedback and it was from a guy who got pissed off when I left him a neg. eBay has a real problem with it.

Good luck! You did the right thing.
Thanks. If he leaves negative feedback, fine. If that's the last item I sell there, fine. But isn't there a way to comment on that negative feedback to explain?
Appreciate 0
      01-24-2014, 01:20 AM   #11
PINeely
Lieutenant Colonel
PINeely's Avatar
United_States
1086
Rep
1,912
Posts

Drives: 2013 535i, 2015 Tundra 1794
Join Date: Jul 2009
Location: Jackson, MS

iTrader: (2)

You can reply to it and explain but it will still show as a neg. Any reasonable person will read your explanation and understand though.
Appreciate 0
      01-24-2014, 01:20 AM   #12
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

"Hey.. Sorry to let you know this but When I receive these clubs, I may have to send these back to you. I needed 3 thru P not 4 thru U wedge. I was my fault, but I still have to send these back to you. So when I get them, I will turn around and send back to you for a refund. Is this ok with you?"
Appreciate 0
      01-24-2014, 01:22 AM   #13
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

This is what he wrote after I said no.

"I guess you haven't been an eBay seller long. Everything is refundable on eBay though buyer protection. You always hold the money for 14 days after customer receives product. That is ebays policy. Search it out for yourself. I suggest you get that money back cause the clubs are coming back to you."
Appreciate 0
      01-24-2014, 01:27 AM   #14
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

Then I copied the message off eBay about issues not being permitted for changing your mind.

"You better hope you described everything exact and did not leave any information out If there is one scuff mark found on those clubs that wasn't described, they are coming back to you."
Appreciate 0
      01-24-2014, 01:28 AM   #15
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

And the petty cleaning comment.

"You didn't say on your post that the clubs were not cleaned. You didn't tell me that until after the transaction was completed. That was a detail left out.... So item was not listed correctly. Oh well...."
Appreciate 0
      01-24-2014, 01:29 AM   #16
enron29
Lieutenant
United_States
78
Rep
514
Posts

Drives: 2006 E90
Join Date: Aug 2009
Location: SoCAL

iTrader: (12)

Just figured I'd give you guys a clear representation of the issue at hand.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 05:29 PM.




m3post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST