the best of times, the worst of times

nkweisberg · 02-28-2009, 09:22 PM

Finally got my M yesterday after the oh so long 2-3 month wait. Dealer drooped her off at my house yesterday afternoon. Went for a quick drive, Quickly figured out that the sound system did not work. Had tremble from the system but no midrange or bass of any kind. Called the dealer said they would look at it next week. Installed some exterior mods. Went for another short drive. Went through the manual and set up the cars settings. Woke up this morning looking forward to a long drive to begin my break in period and reach the magic 1200 miles.

Only problem was the CAR WOULD NOT START! The electronics turned on, started turned but the engine would not fire. Called the dealer who picked up the car on a flat bed.

So the net/net is that the DME control module has some sort of fatal fault. They apparently need to install a new central control module and I will likely not have the car back until the middle of next week at the earliest. So after having the car for less than 24 hours the electronics fail? Spectacular quality control at the BMW factory!

arr0gant · 02-28-2009, 09:31 PM

Unbelievable....

amgthis · 02-28-2009, 09:32 PM

I rated this thread 5 stars so you can feel better man. I'd be pissed too.

For the record I really rated this 5 stars. Then some other jerks did otherwise.

lincoln · 02-28-2009, 09:33 PM

That sucks man - especially after the long anticipated wait. Sigh.

nkweisberg · 02-28-2009, 09:44 PM

Easy come: See first pict

Easy go: See second pict

I've driven the car less than 7 miles and it's dead!?! WTF. I'm so angry, I'm numb....

arr0gant · 02-28-2009, 09:47 PM

Ultimate tease!

GregW / Oregon · 02-28-2009, 09:54 PM

Quote:

Originally Posted by nkweisberg

Easy come: See first pict

Easy go: See second pict

I've driven the car less than 7 miles and it's dead!?! WTF. I'm so angry, I'm numb....

I don't blame you, but be assured this is a rare incident. Not too many stories here of owners being stranded by their cars. Issues, yes, but not total failure.

Cab5er · 02-28-2009, 10:13 PM

Ouch. Good luck. Hope its nothing serious. Can you post more pics when you get the car back. The bamboo on Lemans looks mighty interesting.

JPH · 02-28-2009, 11:19 PM

all good things come to those who wait......and/or those who hold a service advisor hostage at gun point until they get what they want

503Alex · 02-28-2009, 11:38 PM

Sorry to hear that. On another note, beautiful color combo. Lemans is amazing.

rideontwo · 03-01-2009, 01:01 AM

That's got to be a horrible feeling. Hope everything works out for you man.

Adonislike · 03-01-2009, 01:21 AM

Quote:

Originally Posted by rideontwo

That's got to be a horrible feeling. Hope everything works out for you man.

Me too man. Let us know. Like Greg said, rare occurrence. You'll be happy when its all said and done

MDCTFTW · 03-01-2009, 04:29 AM

It's probably because of the cf mirrors.

Big Windy · 03-01-2009, 04:48 AM

Certainly a rare case...the workers on the assembly line start every car and turn on all the electronics to check before it leaves the line. Yours could have had something weird happen in shipment, because there is no way it would have left the factory that way.

nkweisberg · 03-01-2009, 06:37 AM

Thanks for listening to me vent. The lemans blue/bamboo combo is very impressive in person. Happy I went with that combo. I ordered it without ever seeing it in person.

I hope once they fix it I don't have any long term problems. My 335 convertible had problems the day they delivered it also. On that car the right rear window didn't roll up after putting the top down. They fixed it but not a nice first day experience. The electronic systems on these cars sure are fragile. Prior to these cars I have had two infiniti's with the full tech packages and neither one ever had one electrical problem. I love BMW's but when you purchase something this premium there is the expectation that it works.

When my stereo was not working I looked under the cargo floor at the amp section. Since I ordered "enhanced premium sound" I thought there would be some beefy amps. There was only one on the right side, the left space was empty? Would somebody who has the premium sound option either post or PM me a pict of what the amp section should look like or a link to a post with these pictures. It looked to me like I was missing something???

On a final note: waaaaaahhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!

gnatty8 · 03-01-2009, 08:47 AM

Beautiful color..

nkweisberg · 03-02-2009, 08:45 AM

Waiting to hear back from the dealer to see how long this fix is going to take them.

Technic · 03-02-2009, 09:59 AM

Quote:

Originally Posted by nkweisberg

Thanks for listening to me vent. The lemans blue/bamboo combo is very impressive in person. Happy I went with that combo. I ordered it without ever seeing it in person.

I hope once they fix it I don't have any long term problems. My 335 convertible had problems the day they delivered it also. On that car the right rear window didn't roll up after putting the top down. They fixed it but not a nice first day experience. The electronic systems on these cars sure are fragile. Prior to these cars I have had two infiniti's with the full tech packages and neither one ever had one electrical problem. I love BMW's but when you purchase something this premium there is the expectation that it works.

When my stereo was not working I looked under the cargo floor at the amp section. Since I ordered "enhanced premium sound" I thought there would be some beefy amps. There was only one on the right side, the left space was empty? Would somebody who has the premium sound option either post or PM me a pict of what the amp section should look like or a link to a post with these pictures. It looked to me like I was missing something???

On a final note: waaaaaahhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!

The OEM amp is on the left side of the trunk, under the plastic cover (silver box):

nkweisberg · 03-02-2009, 10:29 AM

Technic, Thanks! So what is the box under the lift up floor of the trunk towards the right side? Is that the computer control module?

Technic · 03-02-2009, 11:10 AM

Quote:

Originally Posted by nkweisberg

Technic, Thanks! So what is the box under the lift up floor of the trunk towards the right side? Is that the computer control module?

That's the Assist/Bluetooth TCU.

nkweisberg · 03-02-2009, 01:49 PM

Just spoke with the dealer. They said it would be at least a week to get the DME in from Germany. Apparently the module is VIN specific so the factory has to program one for me.

So, BMW sold me a car with toasted computer control module. After having the car for less than 24 hours, it is in the shop for over a week? The quality control is very unimpressive.

Once again thanks to Technic for posting picts of the amp location.

Technic · 03-02-2009, 02:24 PM

Quote:

Originally Posted by nkweisberg

Just spoke with the dealer. They said it would be at least a week to get the DME in from Germany. Apparently the module is VIN specific so the factory has to program one for me.

So, BMW sold me a car with toasted computer control module. After having the car for less than 24 hours, it is in the shop for over a week? The quality control is very unimpressive.

Once again thanks to Technic for posting picts of the amp location.

You should be driving an M3 as a loaner for all this trouble...

02-28-2009, 09:22 PM	#1
nkweisberg Private 16 Rep 72 Posts Drives: E92 M3 Le Mans Blue / Bamboo Join Date: Dec 2008 Location: South-East Florida iTrader: (1)	the best of times, the worst of times Finally got my M yesterday after the oh so long 2-3 month wait. Dealer drooped her off at my house yesterday afternoon. Went for a quick drive, Quickly figured out that the sound system did not work. Had tremble from the system but no midrange or bass of any kind. Called the dealer said they would look at it next week. Installed some exterior mods. Went for another short drive. Went through the manual and set up the cars settings. Woke up this morning looking forward to a long drive to begin my break in period and reach the magic 1200 miles. Only problem was the CAR WOULD NOT START! The electronics turned on, started turned but the engine would not fire. Called the dealer who picked up the car on a flat bed. So the net/net is that the DME control module has some sort of fatal fault. They apparently need to install a new central control module and I will likely not have the car back until the middle of next week at the earliest. So after having the car for less than 24 hours the electronics fail? Spectacular quality control at the BMW factory!
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02-28-2009, 09:31 PM	#2
arr0gant Lieutenant 32 Rep 517 Posts Drives: 1996 911 Carrera Cab Join Date: Jun 2008 Location: St. Louis iTrader: (0)	Unbelievable.... __________________ 1996 911 Carrera Cabriolet 2006 Porsche Cayman S, 2004 M3 Vert, 2008 BMW M3 Sedan, 2001 911 Turbo, 2002 Porsche 911 C4S, 2004 Cadillac CTS-V, Porsche Boxster S
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02-28-2009, 09:32 PM	#3
amgthis Tire Racks 53 Rep 1,233 Posts Drives: AW 1M Coupè Join Date: Apr 2008 Location: San Francisco, CA iTrader: (0)	I rated this thread 5 stars so you can feel better man. I'd be pissed too. For the record I really rated this 5 stars. Then some other jerks did otherwise. __________________ Alpine White 1M Coupè Gone:2006 Alpine White E46 M3 ZCP RIP
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02-28-2009, 09:33 PM	#4
lincoln Lieutenant 19 Rep 432 Posts Drives: 2009 Melbourne Red Coupe - DCT Join Date: Jan 2009 Location: Seattle (Puyallup) iTrader: (0)	That sucks man - especially after the long anticipated wait. Sigh. __________________ 2009 Melbourne Red DCT \| Black Interior \| Carbon Fiber Trim \| Carbon Fiber Roof \| Cold Weather \| Premium \| Technology \| 19's \| Smartphone Integration \| iPod \|
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02-28-2009, 09:44 PM	#5
nkweisberg Private 16 Rep 72 Posts Drives: E92 M3 Le Mans Blue / Bamboo Join Date: Dec 2008 Location: South-East Florida iTrader: (1)	Picts Easy come: See first pict Easy go: See second pict I've driven the car less than 7 miles and it's dead!?! WTF. I'm so angry, I'm numb.... Attached Images
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02-28-2009, 09:47 PM	#6
arr0gant Lieutenant 32 Rep 517 Posts Drives: 1996 911 Carrera Cab Join Date: Jun 2008 Location: St. Louis iTrader: (0)	Ultimate tease! __________________ 1996 911 Carrera Cabriolet 2006 Porsche Cayman S, 2004 M3 Vert, 2008 BMW M3 Sedan, 2001 911 Turbo, 2002 Porsche 911 C4S, 2004 Cadillac CTS-V, Porsche Boxster S
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02-28-2009, 10:13 PM	#8
Cab5er Colonel 79 Rep 2,339 Posts Drives: 09 E90 M3 (Sold) 13 A1 Join Date: Feb 2007 Location: Fremont, Hainan iTrader: (22)	Ouch. Good luck. Hope its nothing serious. Can you post more pics when you get the car back. The bamboo on Lemans looks mighty interesting. __________________ E90 ///M3/ AW/ Fox Red
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02-28-2009, 11:19 PM	#9
JPH Second Lieutenant 20 Rep 254 Posts Drives: E92 M3 Coupe Join Date: Feb 2008 Location: Chicago iTrader: (0)	all good things come to those who wait......and/or those who hold a service advisor hostage at gun point until they get what they want
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02-28-2009, 11:38 PM	#10
503Alex Captain 67 Rep 610 Posts Drives: S30 Join Date: Jan 2009 Location: OR iTrader: (0)	Sorry to hear that. On another note, beautiful color combo. Lemans is amazing. __________________
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03-01-2009, 01:01 AM	#11
rideontwo Lieutenant 190 Rep 428 Posts Drives: VaNOs Join Date: Jul 2008 Location: NE iTrader: (1)	That's got to be a horrible feeling. Hope everything works out for you man.
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03-01-2009, 04:29 AM	#13
MDCTFTW Lieutenant Colonel 123 Rep 1,973 Posts Drives: E92 DCT Join Date: Apr 2008 Location: Norcal iTrader: (0)	It's probably because of the cf mirrors. __________________ MDCT ... so you can drive and eat a hamburger at the same time.
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03-01-2009, 04:48 AM	#14
Big Windy Major General 152 Rep 5,124 Posts Drives: None Join Date: Mar 2007 Location: Bay Area iTrader: (0)	Certainly a rare case...the workers on the assembly line start every car and turn on all the electronics to check before it leaves the line. Yours could have had something weird happen in shipment, because there is no way it would have left the factory that way. __________________
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03-01-2009, 06:37 AM	#15
nkweisberg Private 16 Rep 72 Posts Drives: E92 M3 Le Mans Blue / Bamboo Join Date: Dec 2008 Location: South-East Florida iTrader: (1)	question on enhanced premium sound amps. Thanks for listening to me vent. The lemans blue/bamboo combo is very impressive in person. Happy I went with that combo. I ordered it without ever seeing it in person. I hope once they fix it I don't have any long term problems. My 335 convertible had problems the day they delivered it also. On that car the right rear window didn't roll up after putting the top down. They fixed it but not a nice first day experience. The electronic systems on these cars sure are fragile. Prior to these cars I have had two infiniti's with the full tech packages and neither one ever had one electrical problem. I love BMW's but when you purchase something this premium there is the expectation that it works. When my stereo was not working I looked under the cargo floor at the amp section. Since I ordered "enhanced premium sound" I thought there would be some beefy amps. There was only one on the right side, the left space was empty? Would somebody who has the premium sound option either post or PM me a pict of what the amp section should look like or a link to a post with these pictures. It looked to me like I was missing something??? On a final note: waaaaaahhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!
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03-01-2009, 08:47 AM	#16
gnatty8 Enlisted Member 3 Rep 48 Posts Drives: E90 6MT Join Date: Feb 2009 Location: Southeast iTrader: (0)	Beautiful color..
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03-02-2009, 08:45 AM	#17
nkweisberg Private 16 Rep 72 Posts Drives: E92 M3 Le Mans Blue / Bamboo Join Date: Dec 2008 Location: South-East Florida iTrader: (1)	Waiting to hear back from the dealer to see how long this fix is going to take them.
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03-02-2009, 10:29 AM	#19
nkweisberg Private 16 Rep 72 Posts Drives: E92 M3 Le Mans Blue / Bamboo Join Date: Dec 2008 Location: South-East Florida iTrader: (1)	Technic, Thanks! So what is the box under the lift up floor of the trunk towards the right side? Is that the computer control module?
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03-02-2009, 01:49 PM	#21
nkweisberg Private 16 Rep 72 Posts Drives: E92 M3 Le Mans Blue / Bamboo Join Date: Dec 2008 Location: South-East Florida iTrader: (1)	Just spoke with the dealer. They said it would be at least a week to get the DME in from Germany. Apparently the module is VIN specific so the factory has to program one for me. So, BMW sold me a car with toasted computer control module. After having the car for less than 24 hours, it is in the shop for over a week? The quality control is very unimpressive. Once again thanks to Technic for posting picts of the amp location.
	Appreciate 0 Quote

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