Black shadowline Trim Installed now water leaks in

BigApple · 12-02-2012, 12:38 PM

Just had my Black Shadowline Trim intalled on the Dealership where i bought my 1 Week old M3 e93 2013:

Now water leaks in when there is heavy rain or when i wash my car with a pressure washer.

The car was in the dealership for almost 2 weeks.

Any advice on how i should approach this to the dealer ? This should be under warranty as it was done with original BMW parts and BMW dealership. got the car back 2 days ago. Also found scratches on the roof of this new car. Thx

PrimoM3 · 12-02-2012, 01:02 PM

Cautiously and from behind like a lion waits for a gazelle in the tall grass. When the SA goes to take a drink of his coffee, you spring into action and pounce, demanding things like free M keychains and BMW detailing products.

Okay, but seriously, just tell them the problem and I'm sure they'll fix the trim so it seal properly. Also, mention the scratches and they'll buff them for you. Standard.

Good luck and hope the leak gets resolved. I'm sure it will.

///M Power-Belgium · 12-02-2012, 01:30 PM

Quote:

Originally Posted by BigApple

Just had my Black Shadowline Trim intalled on the Dealership where i bought my 1 Week old M3 e93 2013:

Now water leaks in when there is heavy rain or when i wash my car with a pressure washer.

The car was in the dealership for almost 2 weeks.

Any advice on how i should approach this to the dealer ? This should be under warranty as it was done with original BMW parts and BMW dealership. got the car back 2 days ago. Also found scratches on the roof of this new car. Thx

Sad story....but don't worry....new ///M3 with BMW parts = warranty

Mike van D · 12-02-2012, 01:50 PM

Hope you get it sorted out OP...common problem from ppl I know who have done this. Be persistent in them getting it resolved. GL.

KKM3 · 12-02-2012, 02:00 PM

I've never seen an e93 with black trim. Can you post a pic?

Xcelrrate · 12-02-2012, 02:16 PM

Bummer, what a way to start a new relationship with your new car... Hope it gets all sorted out for you there buddy...

Once the kinks get worked out, You'll be on your way to enjoying many Smiles! Congrats on the new car.

PS. Don't forget to drop that top down when you drive! You got a E93 for a reason.

m0da · 12-02-2012, 04:34 PM

Can you elaborate how you got this trim for the e93? On the bmwusa website, I can only see it available for the e90/e92 models.

Very interested. Thanks.

BigApple · 12-02-2012, 08:16 PM

Quote:

Originally Posted by m0da

Can you elaborate how you got this trim for the e93? On the bmwusa website, I can only see it available for the e90/e92 models.

Very interested. Thanks.

I started out having the same question only to discover there is no such thing here for the US Market. I have been talking to my German fellows at BMW as well as BMWUSA. It seems the issue we dont have it here as an option is because BMWUSA does not think people in the USA would be interested in it. I already complained about that with BMWUSA. They replied that they would look into it. (I was told the option is available now for the 335iCV) back in 2011 when i got my 335icv there was no such thing)

So from an 570Euro Option ($700) as an upgrade i had to go the loong distance and order the parts itself in germany for 3x the $$$ around $2100.

Labor to install is of course extra. Some dealerships charge ~$2000 for it.

As you can see thanks to BMWUSA we are taken to the cleaners if you want to do it right. (Warranty and such)

I will admit the OEM Shadowline Trim looks really nice ( i think much better then wrapped or painted) but the cost is no where in comparison.

At this point i have a 3 week old M3 and already trouble because of sloppy work from a BMW Dealership. Go figure.

Going to call BMW in germany tomorrow and ask if the OEM Shadowline trims are supposed to look installed exactly like the original trims after a proper installation. I will post some pictures in a moment...

And1M3 · 12-02-2012, 08:29 PM

Since it is dealer install you should have them try to fix the problem. Just talk to your SA and see what they can do. Just keep us post when it is fix. Also I want to see how the black shadowline trims look like. Hope to see the pics soon.

BigApple · 12-02-2012, 08:32 PM

Quote:

Originally Posted by KKM3

I've never seen an e93 with black trim. Can you post a pic?

Here you go ...

Some closeups (including the sloppy work)

Here is a closeup... that shows how nice it looks. (If only...)

Here are the issues after the install... I may have let some of them go if the car would be a few months / years old but 1 week old no way ...

Ofcourse i checked on an original Trim to compare if what i am seeing is out of the ordinary.

izzyM2 · 12-02-2012, 09:21 PM

That scratch looks more than skin deep.

BigApple · 12-02-2012, 09:25 PM

Quote:

Originally Posted by izzyM3

That scratch looks more than skin deep.

yeah forgot to mention that one...

the other ones ( just added pics ) are more likely fixable

nbennettksu · 12-03-2012, 07:52 AM

Quote:

Originally Posted by izzyM3

That scratch looks more than skin deep.

make them fix it, I'm sure they have a body shop; it needs to be repainted

And1M3 · 12-03-2012, 08:35 AM

It looks like they didn't even put any effort into that job. The sealing is not even line up and the trims are all out of place. No wonder you said it was leaking and that scratch is deep. I would have the SA repair all the damages they have done. Good luck.

MMM PWR · 12-03-2012, 09:00 AM

Good call on the shadowline trim. Not sure what M Division was thinking...should have come like that from the factory.

MiamiE93Vert · 12-03-2012, 09:08 AM

Good luck with the fix!

I agree on swapping the chrome trim; I had mine matte black wrapped, big improvement over the chrome look.

TTO898 · 12-03-2012, 10:24 AM

Installation looks amateur. Dealership should take care of it and you'll likely need that deep scratch painted. BUT the shadowline is nice!

thai357sig · 12-03-2012, 12:21 PM

Good luck dude. I always cringe when I took my car to dealer when I first got it. My car came with a bump on the hood. Saw during delivery. It took them a week to fix it and it came back with scratch in other area. Not too mention swirls all over my brand new car.

My lesson next time buying a nice car like M3, check it very carefully, any issues at all let them fix it before deliver. Or else just walk. The dealer has been more of a pain in the ass that anything. Thank god VOB BMW is out of bussiness. They sold to Rockville BMW. I don't go back there anymore.

kiloil · 12-03-2012, 01:28 PM

Damn-They butchered the crap out of it.

shendrick · 12-03-2012, 01:35 PM

You should make sure that some qualified staff repair the car, otherwise it may get worse than the crappy situation you have now.

Stronghammer · 12-03-2012, 03:58 PM

Trim looks great. Installation looks like sh@t.

BigApple · 12-03-2012, 04:10 PM

Quote:

Originally Posted by shendrick

You should make sure that some qualified staff repair the car, otherwise it may get worse than the crappy situation you have now.

funny thing i ask the Sales guy if they have someone on site who knows what he is doing... and he said yes there is one guy who does and he will take care of it. But what really happends behind closed doors ... as you can see... things are different in reality

12-02-2012, 12:38 PM	#1
BigApple Private First Class 29 Rep 139 Posts Drives: 2013 M3 e93 Join Date: Aug 2012 Location: NJ iTrader: (0)	Black shadowline Trim Installed now water leaks in Just had my Black Shadowline Trim intalled on the Dealership where i bought my 1 Week old M3 e93 2013: Now water leaks in when there is heavy rain or when i wash my car with a pressure washer. The car was in the dealership for almost 2 weeks. Any advice on how i should approach this to the dealer ? This should be under warranty as it was done with original BMW parts and BMW dealership. got the car back 2 days ago. Also found scratches on the roof of this new car. Thx __________________ 2013 e93 M3
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12-02-2012, 01:02 PM	#2
PrimoM3 Chemofski 54 Rep 1,295 Posts Drives: '13 X5M Join Date: Feb 2008 Location: West Coast, U.S. iTrader: (0)	Cautiously and from behind like a lion waits for a gazelle in the tall grass. When the SA goes to take a drink of his coffee, you spring into action and pounce, demanding things like free M keychains and BMW detailing products. Okay, but seriously, just tell them the problem and I'm sure they'll fix the trim so it seal properly. Also, mention the scratches and they'll buff them for you. Standard. Good luck and hope the leak gets resolved. I'm sure it will. __________________ '13 Individual Frozen Brilliant White ///M3 Coupe Ordered 2/15/12 \| Euro Delivery on 9/21/12 \| U.S. Redelivery on 12/6/12 \| Motor Dead on 7/15/13 '13 Space Gray/Mugello Red X5///M Pavement Punisher \| Snow Muncher \| Family and Board Hauler \| Roadtripper
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12-02-2012, 01:50 PM	#4
Mike van D Major 18 Rep 1,112 Posts Drives: SG X6 35i; MW e92 M3 Join Date: Jan 2011 Location: Germany iTrader: (0)	Hope you get it sorted out OP...common problem from ppl I know who have done this. Be persistent in them getting it resolved. GL. __________________ ...just enjoying life.
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12-02-2012, 02:00 PM	#5
KKM3 Lieutenant 26 Rep 504 Posts Drives: E92 m3 + r8 v10 Join Date: Jun 2011 Location: Los Angeles iTrader: (0)	I've never seen an e93 with black trim. Can you post a pic?
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12-02-2012, 02:16 PM	#6
Xcelrrate Driver 38 Rep 372 Posts Drives: E90 ///M3 Join Date: Sep 2010 Location: Las Vegas, NV iTrader: (3) Garage List 2008 BMW E90 M3 [10.00]	Bummer, what a way to start a new relationship with your new car... Hope it gets all sorted out for you there buddy... Once the kinks get worked out, You'll be on your way to enjoying many Smiles! Congrats on the new car. PS. Don't forget to drop that top down when you drive! You got a E93 for a reason. __________________ '08 Jerez Black E90 ///M3 Pics of my Ride
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12-02-2012, 04:34 PM	#7
m0da in the right lane 0 Rep 45 Posts Drives: 2008 e93 m3 Join Date: Nov 2011 Location: Austin/Houston iTrader: (0)	Can you elaborate how you got this trim for the e93? On the bmwusa website, I can only see it available for the e90/e92 models. Very interested. Thanks.
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12-02-2012, 08:29 PM	#9
And1M3 Major 28 Rep 1,073 Posts Drives: 2013 M3 MR FR/Bk Join Date: Nov 2012 Location: NYC iTrader: (6)	Since it is dealer install you should have them try to fix the problem. Just talk to your SA and see what they can do. Just keep us post when it is fix. Also I want to see how the black shadowline trims look like. Hope to see the pics soon. __________________ Click Here 13 MR E92 Build -Akrapovic slip on, Varis, BBS E88, Mode Carbon Lip + Side Skirt, LUX H8, KW Clubsport, ESS Tune + ACM Test Pipes, OEM CF spoiler, OEM CF mirror cover
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12-02-2012, 09:21 PM	#11
izzyM2 Major 706 Rep 1,248 Posts Drives: 24’M2/21ID.4/21’MacanGTS Join Date: Sep 2012 Location: SoCal iTrader: (4)	That scratch looks more than skin deep.
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12-03-2012, 08:35 AM	#14
And1M3 Major 28 Rep 1,073 Posts Drives: 2013 M3 MR FR/Bk Join Date: Nov 2012 Location: NYC iTrader: (6)	It looks like they didn't even put any effort into that job. The sealing is not even line up and the trims are all out of place. No wonder you said it was leaking and that scratch is deep. I would have the SA repair all the damages they have done. Good luck. __________________ Click Here 13 MR E92 Build -Akrapovic slip on, Varis, BBS E88, Mode Carbon Lip + Side Skirt, LUX H8, KW Clubsport, ESS Tune + ACM Test Pipes, OEM CF spoiler, OEM CF mirror cover
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12-03-2012, 09:00 AM	#15
MMM PWR Second Lieutenant 96 Rep 286 Posts Drives: 1M and E46 ZCP Join Date: Sep 2007 Location: Toronto iTrader: (4)	Good call on the shadowline trim. Not sure what M Division was thinking...should have come like that from the factory.
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12-03-2012, 09:08 AM	#16
MiamiE93Vert Lieutenant 97 Rep 460 Posts Drives: E93 M3 Convertible Join Date: Jan 2012 Location: Miami, FL iTrader: (0)	Good luck with the fix! I agree on swapping the chrome trim; I had mine matte black wrapped, big improvement over the chrome look. __________________ AA Pulley, Air Filter and Tune - Full Evolve Valvetronic Exhaust - 380/355 Stoptech BBK, BBS FI's and other fun stuff.
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12-03-2012, 10:24 AM	#17
TTO898 Second Lieutenant 61 Rep 288 Posts Drives: 2013 M5 (F10) Join Date: May 2012 Location: Atlanta GA iTrader: (1)	Installation looks amateur. Dealership should take care of it and you'll likely need that deep scratch painted. BUT the shadowline is nice!
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12-03-2012, 12:21 PM	#18
thai357sig Lieutenant 30 Rep 409 Posts Drives: M3 Join Date: Jan 2009 Location: Amerika iTrader: (0)	Good luck dude. I always cringe when I took my car to dealer when I first got it. My car came with a bump on the hood. Saw during delivery. It took them a week to fix it and it came back with scratch in other area. Not too mention swirls all over my brand new car. My lesson next time buying a nice car like M3, check it very carefully, any issues at all let them fix it before deliver. Or else just walk. The dealer has been more of a pain in the ass that anything. Thank god VOB BMW is out of bussiness. They sold to Rockville BMW. I don't go back there anymore. __________________ 09'M3 JerezB/Tech/Cold/Prem/PDC/SR/Black Leather/ANTHRACITE Sycamore/IPOD/USB/Rear Sunshade/Premium Sounnd/6MT*Just Hit The Ground! Delivery 02/25/2009*
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12-03-2012, 01:28 PM	#19
kiloil Second Lieutenant 21 Rep 294 Posts Drives: 2015 M4 Join Date: Oct 2008 Location: USA iTrader: (0)	Damn-They butchered the crap out of it. __________________ 2015 M4 Looking for a 50' SeaRay
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12-03-2012, 01:35 PM	#20
shendrick Second Lieutenant 8 Rep 255 Posts Drives: 08 e90 M3, 05 e46 zhp, 07 X3 Join Date: Jan 2009 Location: Near Boston MA iTrader: (0)	You should make sure that some qualified staff repair the car, otherwise it may get worse than the crappy situation you have now.
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12-03-2012, 03:58 PM	#21
Stronghammer Lieutenant 42 Rep 590 Posts Drives: E92 M3 Join Date: May 2011 Location: south carolina iTrader: (3)	Trim looks great. Installation looks like sh@t. __________________ 2011 E92 M3 MR July 11 ED Sept 11 PCD Mods: ESS VT1, MS test pipes, 19 BBS CH-R, Eibach pro springs, Painted reflectors, carbon fiber grills, Painted side markers with dark tinted lenses, 30% tint, Arkym rear diffuser, Innotech axle back exhaust, Performance spoiler
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