Great services at Sterling

rominl · 02-13-2009, 01:55 PM

Finally got my 1200 miles service done on the M3 yesterday.

I went to Sterling and asked for Ernie Guzman as my service advisor, a lot of you recommended him here. He's very polite and courteous, in and out in no time with my loaner. Andrew worked on my car and everything was awesome

I am very satisfied and will definitely go back to them again!

Definitely recommend people going to Sterling and ask for Ernie

Oh and BTW, the car is something else when passing 5500rpm!!!! Also put the car in M mode and boy everything became that much more fun!

NinetyEight740 · 02-14-2009, 06:01 PM

Glad i could help you out buddy, Bring it to me for all your service needs

NinetyEight740 · 02-28-2009, 09:28 PM

Bump!!!

javito50 · 03-02-2009, 12:05 AM

I agree! Best service i have ever experienced in my life

mach330 · 03-02-2009, 12:16 AM

do we get loaners even though we didn't get the car from them?

rominl · 03-02-2009, 02:45 AM

Quote:

Originally Posted by mach330

do we get loaners even though we didn't get the car from them?

call up ernie and discuss with him. i didn't get my car from sterling, but given the service and enough leap time, i was able to get a loaner

OG_M3 · 03-18-2009, 11:57 PM

Quote:

Originally Posted by NinetyEight740

Glad i could help you out buddy, Bring it to me for all your service needs

so,
NinetyEight740=Ernie Guzman i presume?

glad to have you on the boards to help out the community if this is so

javito50 · 03-19-2009, 12:33 AM

Ups sorry i confused sterling with crevier... I am a crevier customer because first time I went to sterling telling them i wanted a M3 they didnt take me seriously and treat me prety badly....

So when i bought my m3 at crevier I step by sterling to say hello...

LateBraking · 03-19-2009, 12:34 AM

Quote:

Originally Posted by OG_M3

so,
NinetyEight740=Ernie Guzman i presume?

glad to have you on the boards to help out the community if this is so

Nope. He's Andrew, Ernie's tech. Dude's an awesome guy!

He's the one who actually gets down and dirty.

rominl · 03-19-2009, 03:22 AM

yeah andrew is the man. met him when dropping off my m3 for service, can't be happier

OG_M3 · 03-20-2009, 10:09 PM

Quote:

Originally Posted by bjkim88

Nope. He's Andrew, Ernie's tech. Dude's an awesome guy!

He's the one who actually gets down and dirty.

ahh, thanks for clearing that up!

i live down the street. just picked up my m3 from another dealer though that had a leftover 08, woulda bought from sterling but couldnt pass on this deal.

rominl · 03-20-2009, 11:33 PM

oh congrats on your m3! definitely bring over to ernie for 1200 mile service

make sure you tell them henry refers you, hahha

Hans Delbruck · 03-20-2009, 11:59 PM

Wow, cool to have a BMW tech on the board!

Thanks for the recommendations on Sterling. You can't put a price on good dealer service.

LateBraking · 03-21-2009, 02:50 AM

You can also probably meet Andrew in person at the weekly Irvine mini-meets if you want to say hi or just have a chat. He's there most of the time. The man, the tech, the legend, Andrew.

rominl · 03-22-2009, 02:25 AM

Quote:

Originally Posted by Hans Delbruck

Wow, cool to have a BMW tech on the board!

Thanks for the recommendations on Sterling. You can't put a price on good dealer service.

yes, totally agree. having a tech that you can TRUST working on your car is the most important

NinetyEight740 · 03-22-2009, 03:19 PM

sorry its been so long since i checked this post, but yes bring all cars to me!!! lol

Kobaiyashi · 03-24-2009, 04:30 PM

I haven't met Andrew (my loss, I'm sure!) but I've now met a few guys down at Sterling and they've been great. Hands down, best dealership I've dealt with... ever.

itsmeeeugene · 03-26-2009, 03:01 PM

i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!

rominl · 03-26-2009, 03:04 PM

Quote:

Originally Posted by itsmeeeugene

i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!

just make sure you give ernie a call about 2 weeks ahead of your 1200 mile service if you want a bmw loaner.

itsmeeeugene · 03-26-2009, 03:41 PM

Quote:

Originally Posted by rominl

just make sure you give ernie a call about 2 weeks ahead of your 1200 mile service if you want a bmw loaner.

haha i probably wont need a loaner. ill just put my motorcycle to use

NinetyEight740 · 03-27-2009, 09:57 PM

Quote:

Originally Posted by Kobaiyashi

I haven't met Andrew (my loss, I'm sure!) but I've now met a few guys down at Sterling and they've been great. Hands down, best dealership I've dealt with... ever.

well next time you come in, request to work with ernie and myself, we would love to make your next service visit even better of an experience!!!

NinetyEight740 · 03-27-2009, 09:58 PM

Quote:

Originally Posted by itsmeeeugene

i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!

Call Ernie and make an appoinment, im PMing you the number right now!!!

02-13-2009, 01:55 PM	#1
rominl Second Lieutenant 17 Rep 278 Posts Drives: M3 Join Date: Jan 2009 Location: Orange County, CA iTrader: (0)	Great services at Sterling Finally got my 1200 miles service done on the M3 yesterday. I went to Sterling and asked for Ernie Guzman as my service advisor, a lot of you recommended him here. He's very polite and courteous, in and out in no time with my loaner. Andrew worked on my car and everything was awesome I am very satisfied and will definitely go back to them again! Definitely recommend people going to Sterling and ask for Ernie Oh and BTW, the car is something else when passing 5500rpm!!!! Also put the car in M mode and boy everything became that much more fun!
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02-14-2009, 06:01 PM	#2
NinetyEight740 Major General 231 Rep 5,691 Posts Drives: 2 - 2013 535i msport Join Date: Nov 2008 Location: Orange County California iTrader: (2) Garage List 2010 E91 [0.00]	Glad i could help you out buddy, Bring it to me for all your service needs
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02-28-2009, 09:28 PM	#3
NinetyEight740 Major General 231 Rep 5,691 Posts Drives: 2 - 2013 535i msport Join Date: Nov 2008 Location: Orange County California iTrader: (2) Garage List 2010 E91 [0.00]	Bump!!!
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03-02-2009, 12:05 AM	#4
javito50 Private First Class 12 Rep 136 Posts Drives: M3 E92 Alpine White Join Date: Oct 2008 Location: Spain, Canary Islands iTrader: (0)	I agree! Best service i have ever experienced in my life
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03-02-2009, 12:16 AM	#5
mach330 You don't know JACK!!! 41 Rep 796 Posts Drives: 2011 X5 35i Join Date: May 2005 Location: The OC iTrader: (3)	do we get loaners even though we didn't get the car from them? __________________ Rated /// M
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03-19-2009, 12:33 AM	#8
javito50 Private First Class 12 Rep 136 Posts Drives: M3 E92 Alpine White Join Date: Oct 2008 Location: Spain, Canary Islands iTrader: (0)	Ups sorry i confused sterling with crevier... I am a crevier customer because first time I went to sterling telling them i wanted a M3 they didnt take me seriously and treat me prety badly.... So when i bought my m3 at crevier I step by sterling to say hello...
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03-19-2009, 03:22 AM	#10
rominl Second Lieutenant 17 Rep 278 Posts Drives: M3 Join Date: Jan 2009 Location: Orange County, CA iTrader: (0)	yeah andrew is the man. met him when dropping off my m3 for service, can't be happier
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03-20-2009, 11:33 PM	#12
rominl Second Lieutenant 17 Rep 278 Posts Drives: M3 Join Date: Jan 2009 Location: Orange County, CA iTrader: (0)	oh congrats on your m3! definitely bring over to ernie for 1200 mile service make sure you tell them henry refers you, hahha
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03-20-2009, 11:59 PM	#13
Hans Delbruck Major 75 Rep 1,288 Posts Drives: C63, 135i, Evo FE, GLE63 Join Date: May 2005 Location: Huntington Beach, CA iTrader: (0)	Wow, cool to have a BMW tech on the board! Thanks for the recommendations on Sterling. You can't put a price on good dealer service. __________________ 2009 135i 6MT Euro Delivery 9/5/09 BMW Performance Power Kit - Exhaust - Short Shifter - Suspension
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03-21-2009, 02:50 AM	#14
LateBraking Brigadier General 324 Rep 3,882 Posts Drives: Relatively Quick. Join Date: Sep 2008 Location: U.S.A. iTrader: (27)	You can also probably meet Andrew in person at the weekly Irvine mini-meets if you want to say hi or just have a chat. He's there most of the time. The man, the tech, the legend, Andrew. Last edited by LateBraking; 03-21-2009 at 03:13 AM..
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03-22-2009, 03:19 PM	#16
NinetyEight740 Major General 231 Rep 5,691 Posts Drives: 2 - 2013 535i msport Join Date: Nov 2008 Location: Orange County California iTrader: (2) Garage List 2010 E91 [0.00]	sorry its been so long since i checked this post, but yes bring all cars to me!!! lol
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03-24-2009, 04:30 PM	#17
Kobaiyashi First Lieutenant 30 Rep 315 Posts Drives: 08 E90 M3 (JetBlack/FoxRedExt) Join Date: Mar 2007 Location: East Bay, CA iTrader: (0)	I haven't met Andrew (my loss, I'm sure!) but I've now met a few guys down at Sterling and they've been great. Hands down, best dealership I've dealt with... ever. __________________
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03-26-2009, 03:01 PM	#18
itsmeeeugene Private First Class 160 Rep 170 Posts Drives: 2018 MW M4 ZCP Join Date: Sep 2008 Location: SoCal iTrader: (0)	i just picked up my 09 e90 m3, and I live in Irvine, so im definitely bringing my car to sterling for the 1200 mile service!
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