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09-05-2008, 09:21 PM | #1 |
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I actually like my dealership
After reading all the endless threads about all the negative experiences most of you have had with dealerships, I figured I'd would post some positive. I live in Tampa and dealt with Bert Smith BMW. I must say, These guys are professional, straight to the point and no BS. The major thing they did for me which made me appreciate them is they actually waived my sales tax. See my e46 m3 was Texas registered (I lived in Texas before), so trading my car in Florida does not entitle me to get sales tax. In my case it was $900 that I had to pay. I get a call a couple of days after I signed my contract telling me I need to sign a new contract and I'm thinking here we go. Long story short, I walk in and they tell me "your payment is still the same, we have waived the $900 for you" I honestly think that is rare and I was very appreciative. You bet they're getting 5's when I get that survey call. Because I bored you guys I included a picture so you don't flame me lol
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09-05-2008, 09:31 PM | #2 |
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Thats awesome. Yeah, most posts are about negatives... No flames for the picture, we save that for annoying ones.
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2008 E92 M3 Jerez Black,DCT,Fox Red ext,Prem,Tech,19", ipod/usb, CF roof and trim
2010 E91 328i Space Gray,Black int, M sport, most options 2007 Montego Blue 335i (retired) |
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09-05-2008, 10:14 PM | #3 |
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Drives: '11 JB/BBe-6sp-e90
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2003 RS6 - Sold [0.00] 2009 e90 M3 - Gone [0.00] 2003 M3 SOLD [0.00] old 2002 [10.00] |
Thanks for the positive post. There are plenty of good people in dealerships that are just trying to make a living.
Jerez Black? Good photo. It's not Alpine White, but we'll let it slide. This time.
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Dinan compliment of stuff plus PF rotors and RG63s. Enough for now. Why, yes. I am an abrasive bastard. |
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09-05-2008, 10:18 PM | #4 |
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09-05-2008, 10:40 PM | #5 |
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Actually, as far as service goes, BMW of Monrovia, down here in Southern California has been good to me. For the past 4 services, I have no complains. The last time I've taken my ZHP to have the steering wheel and the shift knob replaced, better materials were installed. I was happy happy .
I gave them a 5 on the survey I guess i have to wait to find out what my purchase experience on the M3 will be like PS. by the way, they covered rentals for free on the last two trips I made |
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09-05-2008, 10:44 PM | #6 | |
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09-05-2008, 11:27 PM | #7 |
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classic bmw in dallas has never done me wrong. excellent throughout and grade A+ facilities.
i think a lot of people have so many complaints about car dealerships is 90% their own attitude towards them. unfortunately, a lot of people out there have an idea about car dealerships as if they are out to get them. while it may be the case for some, most dealerships inherently, especially a brand like bmw, want to keep the customer happy and keep you coming back. next, establishing a good rapport with your CA, SA, and the dealership in general is key to getting things done with those guys. if you're like me, i'll have a bmw in the garage for the rest of my life. having a good rapport with your people gets you a lot more payoff down the road than nitpicking and treating those people like shit. just my 2 cents! |
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09-06-2008, 12:03 AM | #8 | |
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09-06-2008, 12:13 AM | #9 |
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Drives: 2003 HPF 2.5, 2008 M3 (Sold)
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Kuni is a good dealership all around too.
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09-06-2008, 12:34 AM | #12 |
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i did a stint with ATP flight school out of first air, rented from monarch, took a helicopter "discovery" flight with summit, and my great uncle started million air. i've flown into a ton of airports but addison is still my favorite. it just feels like home, i suppose. who was your examiner?
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09-06-2008, 01:03 AM | #13 | |
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09-06-2008, 01:15 AM | #14 |
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norm seward was my guy...another old dude! he was a badass though. he's the kind of old that would be going really slow in the left lane trapping you into , but as soon as he takes the yoke, he flies it like a video game. he's got zillions of hours and a genuinely nice guy.
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09-06-2008, 01:18 AM | #15 | |
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09-06-2008, 03:21 AM | #16 |
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I never have any negative experience with my dealers too. They all took good care of me. Not a single problem ever with any of the 4 dealers I worked with before!
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Current: BMW F32 435iA M-Sports; BMW E92 M3, M-DCT; Mercedes W221 S550 4matic; Ford Fiesta ST; Nissan Silvia S15 Spec-R Retired: BMW E93 323iA; BMW E85 Z4 3.0i, SMG; Lexus IS 250 AWD; Lexus GX 470; Mercedes W203 C230 Sportscoupe; Peugeot 206 S16; Peugeot 206 RC |
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