Cannot replace runflat tires unless I have a spare?

Jophy · 05-18-2013, 07:24 PM

I recently ordered four michellin pilot sport 2's for my 2012 128i, and when I went to have them installed at costco, they said that they could not mount them unless I had a spare tire, which is absolutely crazy. Now they're telling me I need to buy an extra rim and tire before they will mount them? Is this common when replacing run flat tires? Thanks for the help.

gregthegr8 · 05-18-2013, 07:55 PM

Wow, that's nuts. Take your business elsewhere. Never heard of that and talk about protecting their own butt. I'd go to an America's Tire or Discount Tire, they'll have no problem, do good work, and will price match as well and not give you a hard time.

Suds · 05-18-2013, 08:14 PM

Quote:

Originally Posted by Jophy

I recently ordered four michellin pilot sport 2's for my 2012 128i, and when I went to have them installed at costco, they said that they could not mount them unless I had a spare tire, which is absolutely crazy. Now they're telling me I need to buy an extra rim and tire before they will mount them? Is this common when replacing run flat tires? Thanks for the help.

Here in Texas the NTB boys don't seem to care what they mount on your rims or what your factory tire requirements where. They never questioned anything.

ptack · 05-18-2013, 08:17 PM

There are lots of Costco stories on this site and the consistent theme is they have idiots working at Costco and you really shouldn't let them touch your car. Find a real tire place.

dtwyim · 05-18-2013, 09:52 PM

Yep, go elsewhere. Just make sure you have a kit to fix a flat or prepare for a tow for any flat tire.

Walter K · 05-18-2013, 10:05 PM

Sears did mine without any problems. They just asked that I was aware of what I was doing. It's rubbish they tried to force into an unnecessary purchase.

Eyeman · 05-19-2013, 12:08 AM

I used to have my eye exam office in Costco. They have low profit margins on everything there so they really don't like to mess with anything not standard. It used to be a pain just to get them to not put on green valve stem covers because they filled the tires with nitrogen. If the wheels aren't stock or the tire specs aren't stock they really don't want to do it. Still a great place to get tires for your non-modded vehicles.

bmw1racer · 05-19-2013, 01:09 AM

Quote:

Originally Posted by Jophy

I recently ordered four michellin pilot sport 2's for my 2012 128i, and when I went to have them installed at costco, they said that they could not mount them unless I had a spare tire, which is absolutely crazy. Now they're telling me I need to buy an extra rim and tire before they will mount them? Is this common when replacing run flat tires? Thanks for the help.

I think they're worried about liability, so they're told to stick with the recommended tire configurations/sizes specified in their database.

MightyMouseTech · 05-19-2013, 06:43 AM

I would not trust the guys at Costco to check my washer fluid, let alone work on my car.

With that said, what would they do if a smart came in? No RFT's, and no spare. Comes from the factory like that....

alpinewhiteone · 05-28-2013, 03:21 PM

buy at tirerack.com and have them shipped to an authorized installer. had no issues swapping mine out.

05-18-2013, 07:24 PM	#1
Jophy Private First Class 62 Rep 119 Posts Drives: 2020 M2C Join Date: Dec 2011 Location: Denver, CO iTrader: (0)	Cannot replace runflat tires unless I have a spare? I recently ordered four michellin pilot sport 2's for my 2012 128i, and when I went to have them installed at costco, they said that they could not mount them unless I had a spare tire, which is absolutely crazy. Now they're telling me I need to buy an extra rim and tire before they will mount them? Is this common when replacing run flat tires? Thanks for the help. __________________ 2020 M2C
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05-18-2013, 07:55 PM	#2
gregthegr8 Admiral of the Fleet 265 Rep 3,551 Posts Drives: Cars Usually Join Date: Jan 2008 Location: Los Angeles, CA iTrader: (5)	Wow, that's nuts. Take your business elsewhere. Never heard of that and talk about protecting their own butt. I'd go to an America's Tire or Discount Tire, they'll have no problem, do good work, and will price match as well and not give you a hard time.
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05-18-2013, 08:17 PM	#4
ptack Brigadier General 266 Rep 4,469 Posts Drives: 135i Join Date: May 2008 Location: NJ iTrader: (0) Garage List 2008 135i [6.50]	There are lots of Costco stories on this site and the consistent theme is they have idiots working at Costco and you really shouldn't let them touch your car. Find a real tire place. __________________ 135i, SGM, Coral, Sport Package, Auto, Premium Hifi, USB/ipod, Apex EC-7s, PPK Stage II
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05-18-2013, 09:52 PM	#5
dtwyim Captain 52 Rep 874 Posts Drives: BMW no more Join Date: Oct 2010 Location: Canada iTrader: (0)	Yep, go elsewhere. Just make sure you have a kit to fix a flat or prepare for a tow for any flat tire.
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05-18-2013, 10:05 PM	#6
Walter K Private First Class 23 Rep 179 Posts Drives: 128i (white) Join Date: Apr 2012 Location: Virginia iTrader: (1)	Sears did mine without any problems. They just asked that I was aware of what I was doing. It's rubbish they tried to force into an unnecessary purchase.
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05-19-2013, 12:08 AM	#7
Eyeman Colonel 119 Rep 2,036 Posts Drives: 2008 135 blk, blk, step Join Date: Jan 2009 Location: Atlanta, GA iTrader: (0) Garage List 1994 Porsche 968 Cab [0.00] 2017 AMG GTS [0.00] 1994 Porsche 968 Coupe [0.00] 1977 Mercedes 450SE ... [0.00] 2008 135 [8.00]	I used to have my eye exam office in Costco. They have low profit margins on everything there so they really don't like to mess with anything not standard. It used to be a pain just to get them to not put on green valve stem covers because they filled the tires with nitrogen. If the wheels aren't stock or the tire specs aren't stock they really don't want to do it. Still a great place to get tires for your non-modded vehicles. __________________ Injen, RR OCC, MadDad Whisper, donut spare, 19x8.5et43fr 19x9.5et45r Volk LE37's, rear fenders rolled/pulled, PSS4S 225/35fr 255/30r, KW V1's, AR coated catless dps, Cross strutbar, CF grills and license plate holder, iCarbon diffuser, ETS black anodized FMIC, M3 control arms, Quaife, ER chargepipe, ForgeDV's, Topspeed Custom Tune, V3sims, Braille, Andrey_GTA rear hub mod, Ebay Mstyle front bumper and performance style side skirts.
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05-19-2013, 06:43 AM	#9
MightyMouseTech Major General 4338 Rep 6,196 Posts Drives: 13 135i 6MT LeMans Blue MSport Join Date: Feb 2013 Location: Ottawa, Canada iTrader: (0)	I would not trust the guys at Costco to check my washer fluid, let alone work on my car. With that said, what would they do if a smart came in? No RFT's, and no spare. Comes from the factory like that....
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05-28-2013, 03:21 PM	#10
alpinewhiteone Enlisted Member 3 Rep 32 Posts Drives: 2011 BMW 135i Join Date: Mar 2013 Location: Dallas, TX iTrader: (0)	buy at tirerack.com and have them shipped to an authorized installer. had no issues swapping mine out.
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