BMWNA Announces 2013 Best Dealership Awards

omerfar23 · 03-01-2013, 09:06 AM

None from NY State.. i wonder why

omerfar23 · 03-01-2013, 09:07 AM

Quote:

Originally Posted by ADVANT123

I find it sad that BMWNA's HQ are in NJ and not 1 NJ dealer made this list... Goes to show what everyone in NJ already knows...

no offense to people from NJ (i personally grew up in Long Island also) but BMW dealerships in NYC/NJ/Long Island are full pompous arrogant pricks..

stubenhocker · 03-01-2013, 09:17 AM

Quote:

Originally Posted by Diver

I wonder why the three Houston dealers dropped out since last year. The economy is going strong here.

That's the reason. they don't have to work as hard to get the sale!

Never Convicted · 03-01-2013, 09:19 AM

I know they put a big emphasis on customer satisfaction. I did biz for 12 years (and 7 cars) with Century in greenville SC. My sales guy was great, actually set up a day at the Performance Center before I bought the M3. He got promoted to trainer, handed me off to a dunce, and I bought my wife's 5 from Hendrick in Charlotte. Their sales guy told me customer satisfaction ratings effect their comp every month too.

135Pats · 03-01-2013, 09:37 AM

CA drivers get all the support

GoKuA · 03-01-2013, 09:37 AM

Quote:

Originally Posted by dreamspeed

Cool, New Century is the one i go to

+1

wilstave · 03-01-2013, 10:11 AM

where's Canada in this poll?

eisenb11 · 03-01-2013, 10:32 AM

Surprised to see Shelly on there. Bunch of overcharging lying sleezebags. Told me that M3s are impossible to get and that all dealers sell them at MSRP. This scum specializes in ripping off the Asian community. Bought mine from a fair price elsewhere.

At least Glendale wasn't on there. They'll go joyriding in your car first before ripping you off with a giant markup!

neilol · 03-01-2013, 10:32 AM

I'm a customer of #3. They do a great job, but a little surprised they made it that high on the list.

JasonCSU · 03-01-2013, 10:40 AM

Looks like my dealer made the list as well. They were great when I ordered my 135, but more of a pain when I tried to order a 1M. I'm not sure if that had to do with the particular sales associate, or the overall fiasco of ordering a 1M.

cookiesowns · 03-01-2013, 10:41 AM

Wonder why crevier wasn't on there.

Crisp · 03-01-2013, 10:42 AM

Quote:

Originally Posted by ANDREWE92

Where is BMW Manhattan?

You mean the guys that won't touch your car if you change a license plate bulb yourself and throw out the phrase 'void warranty' more than 'thank you for your business'?

They are in the shitter, where they deserve to be. That's most dealers in the city thought, not just BMW.

bmwaddict · 03-01-2013, 10:42 AM

haha im not surprised at all. none in south florida :lolL

Teemo Panda · 03-01-2013, 10:48 AM

Since BMW NA is based on NJ, I am sad to see no NJ dealers made it to the list.

kiloil · 03-01-2013, 10:58 AM

Quote:

Originally Posted by arctic330i

I second this. I have never been to a worse dealership.

3rd this

zibawal · 03-01-2013, 11:02 AM

Like wise Peter Pan in Sfo Bay Area?

Dylanize · 03-01-2013, 11:08 AM

Oh yeah, Hendrick BMW of Charlotte is great!

JUSTIN335 · 03-01-2013, 11:18 AM

F@ck Irvine BMW, horrible dealership with horrible service

jphughan · 03-01-2013, 11:27 AM

Yay for BMW of Austin!! I'm surprised they haven't been on the list in the past since I've had consistently outstanding experiences with their sales and service departments, and what other dealership has amenities like a small soundproofed movie theater complete with La-Z-Boys and a 500-disc Blu-ray player stocked with current releases for you to choose from?

bimmerjph · 03-01-2013, 11:32 AM

Congratulations Roadshow BMW! Even as a younger person they treat me in a respectful manner. That can't be said for most dealerships. Especially those with 100k+ cars in the show room.

YOYO1111 · 03-01-2013, 11:39 AM

What a shocker. BMW of Monrovia, CA isn't on there. That's because they suck! If this was a list of, "The worst BMW dealers in NA", they would surely be #1.

gsantos3 · 03-01-2013, 11:44 AM

smh..is funny how the bmw dealership i work for is the closest to BMWNA and the biggest one in the northeast it cant win crap lol damm shame

03-01-2013, 09:06 AM	#23
omerfar23 First Lieutenant 19 Rep 379 Posts Drives: 2011 E93 335i, 2008 335i e92 Join Date: May 2007 Location: Baltimore, MD iTrader: (0)	None from NY State.. i wonder why __________________ ******** 2008 BMW 335i TT****
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03-01-2013, 09:19 AM	#26
Never Convicted Lieutenant Colonel 1108 Rep 1,497 Posts Drives: M4 Join Date: Dec 2012 Location: Charlotte NC iTrader: (0)	I know they put a big emphasis on customer satisfaction. I did biz for 12 years (and 7 cars) with Century in greenville SC. My sales guy was great, actually set up a day at the Performance Center before I bought the M3. He got promoted to trainer, handed me off to a dunce, and I bought my wife's 5 from Hendrick in Charlotte. Their sales guy told me customer satisfaction ratings effect their comp every month too.
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03-01-2013, 09:37 AM	#27
135Pats Major General 456 Rep 6,478 Posts Drives: A few BMWs Join Date: May 2012 Location: Maryland iTrader: (3)	CA drivers get all the support __________________ E88 N54 Alpinweiss/Coral Red/Motiv HTA 3586r Tial .82AR/Other stuff...652WHP F30 N55 XDrive EBII
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03-01-2013, 10:11 AM	#29
wilstave Legend 60 Rep 221 Posts Drives: Loading... Join Date: Oct 2009 Location: Toronto iTrader: (0)	where's Canada in this poll?
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03-01-2013, 10:32 AM	#30
eisenb11 Major 53 Rep 1,153 Posts Drives: 2012 E92 M3 SSII Join Date: Oct 2007 Location: Redondo Beach, CA, USA iTrader: (0)	Surprised to see Shelly on there. Bunch of overcharging lying sleezebags. Told me that M3s are impossible to get and that all dealers sell them at MSRP. This scum specializes in ripping off the Asian community. Bought mine from a fair price elsewhere. At least Glendale wasn't on there. They'll go joyriding in your car first before ripping you off with a giant markup!
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03-01-2013, 10:32 AM	#31
neilol Enlisted Member 31 Rep 46 Posts Drives: M2 Join Date: Jan 2010 Location: Rhode Island iTrader: (0)	I'm a customer of #3. They do a great job, but a little surprised they made it that high on the list.
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03-01-2013, 10:40 AM	#32
JasonCSU Colonel 702 Rep 2,548 Posts Drives: '08 135i, '88 325is Join Date: Feb 2008 Location: Denver, CO iTrader: (0) Garage List 1988 BMW 325is [0.00] 2008 BMW 135i [0.00]	Looks like my dealer made the list as well. They were great when I ordered my 135, but more of a pain when I tried to order a 1M. I'm not sure if that had to do with the particular sales associate, or the overall fiasco of ordering a 1M. __________________ Delivered in Munich, broken in on the Nurburgring.
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03-01-2013, 10:41 AM	#33
cookiesowns ;) 587 Rep 898 Posts Drives: X5 45e, 535i N54, X3 N55 Join Date: Jan 2011 Location: West iTrader: (0)	Wonder why crevier wasn't on there.
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03-01-2013, 10:42 AM	#35
bmwaddict Banned 181 Rep 1,606 Posts Drives: '11 AW 335is E92 Join Date: Nov 2009 Location: West Palm Beach, FL iTrader: (4)	haha im not surprised at all. none in south florida :lolL
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03-01-2013, 10:48 AM	#36
Teemo Panda Bimmerpost Plasti Dip Guru 81 Rep 1,174 Posts Drives: E53, E46-M3, E70, F25-X3 Join Date: Jun 2011 Location: New Jersey (NJ) iTrader: (0) Garage List 2013 BMW X3 [5.66]	Since BMW NA is based on NJ, I am sad to see no NJ dealers made it to the list. __________________
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03-01-2013, 11:02 AM	#38
zibawal Major 36 Rep 1,105 Posts Drives: 2012 X5D Join Date: Aug 2006 Location: SFO BAY AREA iTrader: (0)	Like wise Peter Pan in Sfo Bay Area?
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03-01-2013, 11:08 AM	#39
Dylanize Captain Dutch Rudder 204 Rep 2,258 Posts Drives: AMG Join Date: Jan 2013 Location: Charlotte, NC iTrader: (8)	Oh yeah, Hendrick BMW of Charlotte is great! __________________ No more E92 or E82
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03-01-2013, 11:18 AM	#40
JUSTIN335 . 46 Rep 385 Posts Drives: 2012 535i m-sport Join Date: Feb 2011 Location: Carlsbad/Laguna Beach iTrader: (1)	F@ck Irvine BMW, horrible dealership with horrible service __________________ 2012 F10 535i 2013 E70 X5M 2007 E92 335i - sold
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03-01-2013, 11:27 AM	#41
jphughan Brigadier General 594 Rep 4,488 Posts Drives: '16 Cayman GT4 Join Date: Mar 2011 Location: Austin, TX iTrader: (0)	Yay for BMW of Austin!! I'm surprised they haven't been on the list in the past since I've had consistently outstanding experiences with their sales and service departments, and what other dealership has amenities like a small soundproofed movie theater complete with La-Z-Boys and a 500-disc Blu-ray player stocked with current releases for you to choose from? __________________ '16 Cayman GT4 (delivery pics, comparison to E92 M3 write-up) Gone but not forgotten: '11.75 M3 E92 Le Mans \| Black Nov w/ Alum \| 6MT (owned 5/2011 - 11/2015)
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03-01-2013, 11:32 AM	#42
bimmerjph Colonel 121 Rep 2,023 Posts Drives: 2005 Z4 3.0 Join Date: Oct 2011 Location: Tennessee iTrader: (0)	Congratulations Roadshow BMW! Even as a younger person they treat me in a respectful manner. That can't be said for most dealerships. Especially those with 100k+ cars in the show room.
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03-01-2013, 11:39 AM	#43
YOYO1111 Private 41 Rep 83 Posts Drives: M3 Join Date: Jul 2010 Location: MONROVIA, CA. iTrader: (0)	What a shocker. BMW of Monrovia, CA isn't on there. That's because they suck! If this was a list of, "The worst BMW dealers in NA", they would surely be #1.
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03-01-2013, 11:44 AM	#44
gsantos3 Registered 0 Rep 3 Posts Drives: 2011 white e90 red interior Join Date: Jul 2012 Location: New Jersey iTrader: (0)	smh..is funny how the bmw dealership i work for is the closest to BMWNA and the biggest one in the northeast it cant win crap lol damm shame Last edited by gsantos3; 03-01-2013 at 11:59 AM..
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