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KEEP M3POST ALIVE BY DOING YOUR TIRERACK SHOPPING FROM THIS BANNER LINK! |
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06-05-2009, 03:49 PM | #26 |
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Surprise, surprise! I just filed a complaint with the Better Business Bureau, and they had an F rating!!! They had several other complaints, that had gone unanswered.
-Andy
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06-05-2009, 04:20 PM | #27 |
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Andy, not sure what the problem is. Your fitments were not off, the 275 tire in the front is completely wrong for starters causing your fitment issues. Your rubbing in the rear is caused by your selection of a 305/30 for an aggressive offset. You say that your paint was peeling, we said no problem we will pick them up and pay for the shipping back and forth to get them fixed. Once received inspection CLEARLY showed it was caused during improper installation with a large tool causing scuffing to the edge of the bolt holes. If the paint was actually peeling it would be in other areas not involving being impacted. We took care of it anyway.
In the end we sent you a set out with your custom finish in a very timely manner. You were not happy with fitments or finish, so no questions asked we picked them up to fix them. We had to order new outers upon your request, rebuild, re-seal, and re-mount your wheels out of our own expense and then ship them back to you. We actually completely re built them to fit your tire set up and never complained during the process. We would also update you right away when you needed an update. Again not sure what the problem is, your tracking number shows that you will receive the wheels latest tomorrow and they look incredible. I hope when you get them you are more than satisfied with them! please pm me or call me if you need any more information on them |
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06-05-2009, 04:20 PM | #28 |
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Just from all the stories i read about Jordan and his company. I want to take that fu*king picture of him in his grey 430 w/ 360 wheels and PS it into him rolling in a GM Geo with 14's. I hope he gets an ass whooping from all the people hes F'ed over. Good luck to you guys who have been victims of 360 Forged.
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06-05-2009, 05:35 PM | #29 | |
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Drives: '11 JB/BBe-6sp-e90
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"I get the wheels, have the tires mounted and balanced, put them on the car, and find out that the front wheels were made with a front lip, that was 1/2" too small. They confirmed this with the build sheet, that they had built them wrong. They pick them up, and have them shipped back to Florida. About 1 1/2 weeks go by, and they say that they are finally done, and going to ship out. At that same time I had been driving my car with the rears on, and spares up front. The rears rubbed like crazy!! I had told them what tires I was going with, so they knew what it would be when building the wheels." |
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06-05-2009, 06:15 PM | #31 |
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Yeah he was now he is crying about their customer service even though everyone knew the problems 360 was going through. For the record the original set were horrible looking for some reason.
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06-05-2009, 06:15 PM | #32 | |
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As far as the paint chipping, I told you guys a million times, and I will say it one time again, I installed them myself, and did them by hand. I never hit the paint at all. Plus, if all it took was me touching it, they must be absolute shit, as the paint does not stick. Your mistake is using paint to begin with. You took them back because you had no choice, you guys royally screwed up. You also did not do it in a timely manner. It took you longer to fix the stupid wheels, than it did to make them in the beginning! On top of that, if you would have told me it would be several weeks, I wouldn't be so irate, but I was told countless times that they would either ship out on a certain day, or they HAD shipped. I don't know what I ever did to you to make you think you could just outright LIE to me, but you did. I paid you a ton of money for these wheels, and you treated me like trash. It is funny how they were shipped out, right after you saw PayPal coming after my money, and no sooner. I will get my full refund, and nothing less at this point. -Andy
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Last edited by askiles; 06-08-2009 at 04:59 PM.. |
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06-05-2009, 06:17 PM | #33 | |
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-Andy
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06-05-2009, 06:18 PM | #34 | |
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-Andy
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06-05-2009, 06:21 PM | #35 | |
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Quote:
-Andy
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06-05-2009, 06:35 PM | #37 |
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I agree. It is my mission to do everything in my power to let people know. I am not a vengeful person, and I think in general, I am a super nice person. It is people like them that make me feel this way.
I own a business, and the customer always comes first. If there is a problem, I jump in my car, and go fix it. 360 did nothing to make me feel good about them. As soon as they had their money, I was no longer a customer. Whenever they got me my wheels was good enough for them. They did not care that I was concerned, and did not care that I was mad. This is a sign of a very bad company, that only cares about themselves. This is why a full refund is the only solution, and one that will be achieved. -Andy
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Last edited by askiles; 06-08-2009 at 05:00 PM.. |
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06-05-2009, 06:39 PM | #38 |
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There are a lot of best supporting vendors here selling wheels (BBS, HRE and etc.)
far better than 360. I am not sure why you still chose 360 wheels to begin with. Especially with the price you paid....yuck it makes me dizzy.. |
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06-05-2009, 07:16 PM | #40 |
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Man all I can say is I am truly sorry about this mess. I would be livid right about now. Good luck getting your money back!
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06-05-2009, 08:30 PM | #42 | |
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Also, it is pretty fucked up you tried to sell these piece of shit wheels to someone else, when they don't even fit right. Nice one. |
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06-05-2009, 09:28 PM | #43 | |
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Lesson learned. Always go with reputable company to deal with |
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06-05-2009, 10:18 PM | #44 | |
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I was not trying to sell the messed up ones, read my FS post. I was selling the fixed ones. The ones that are coming now have supposedly been fixed by 360. That is what was for sale. Read and think before you post. -Andy
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