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KEEP M3POST ALIVE BY DOING YOUR TIRERACK SHOPPING FROM THIS BANNER LINK! |
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03-20-2012, 11:25 AM | #45 |
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I love "wheel" companies that don't make their own wheels.
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03-20-2012, 11:27 AM | #46 | |
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03-20-2012, 11:27 AM | #47 |
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03-20-2012, 11:29 AM | #48 |
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Agreed. The barrels are forged I think. A forged barrel should not crack like that. Hell, one the XXRs on my E30 bent horribly due to a giant pothole but didn't fail. That's a $100 cast wheel.
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03-20-2012, 11:32 AM | #49 |
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Correct. They shouldn't, and wouldn't have if the step lips had been properly produced.
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03-20-2012, 11:43 AM | #52 |
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03-20-2012, 11:47 AM | #53 | |
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03-20-2012, 11:48 AM | #54 | |
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03-20-2012, 11:52 AM | #55 |
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03-20-2012, 12:09 PM | #58 | ||
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What's funny is that I finished going through the whole thread about their certification. So let me guess... this wheel was not TUV certified because it isn't in the M3 collection?
Funniest thing I've read on any forum in a while Quote:
I would hope that you guys can expect the wheels to last a year before seeing any issues. The bottlecap style wheel on my E30 are most likely over 20 years old. Quote:
Last edited by W///; 03-20-2012 at 12:27 PM.. |
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03-20-2012, 01:06 PM | #61 | |
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sorry, but what a fucking clown.. There is no accountablility anymore. You sold these wheels (originally), don't place blame on someone else. You should accept the fact and replace em that's it; no need for a shitty response spreading the blame elsewhere. You guys really should hire someone; then write everything you say down; have that person reveiw it prior to speaking in public, cause you guys sound like a bunch of toolbags.. |
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03-20-2012, 01:07 PM | #62 |
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This issue (1797W) is one of 3 isolated cases, all of which have been addressed and are either taken care of already or are in the process of being resolved including this one. The issue is not something that has anything to do with engineering / machining but only an internal issue caused by a small batch of 22" standard step lip parts which are manufactured by Triangle in California. Triangle is the only supplier of 22" step lip parts in the US so any wheels using a 21 or 22" step lip inner or outer most likely came from this manufacturer. We work closely with them as a vendor and have done years of trouble free business together thus far. The issue is not a recurring problem in any way, it has been identified and resolved. Out of literally thousands of parts used on our wheels which were provided by Triangle, this set and only 2 others have had the issue - totaling only 12 parts. We've narrowed down the possible orders that may have been affected by this issue to only these 3 sets and each has been taken care of as explained.
We have been in contact with this customer / dealer directly on this and he has been advised of the lead time and delays as they have become apparent. unfortunately right now these parts only come from 1 supplier so we're at their mercy in regards to delivery dates and the accuracy of their eta's at the moment. |
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03-20-2012, 01:18 PM | #63 | |
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The statements made about the specific part failure was because everyone seems to be equating an ADV.1 wheel failure as something that occurred due to an ADV.1 specific procedure or build process when the truth is this potential part supply issue affected ANY manufacture using a 21" or 22" step lip as there is only 1 supplier for such parts in the US. It's like blaming Dell for using a Segate hard drive that failed in their computers, that hard drive batch could've been used in HP's, Samsungs, etc. and doesn't necessarily equate to a certain manufacture being crap or making a bad product. Regardless - the issue has been addressed and taken care of with this customer (and was being handled before this thread ever came into being) AND all customers affected by the part issue. We stand behind our product - end of story. When there is an issue you're going to get it fixed. |
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03-20-2012, 01:22 PM | #64 |
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When it's made public. Sunlight is the best disinfectant.
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03-20-2012, 01:24 PM | #65 |
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With all due respect by the OP's own admission the issue had already been taken care of and a new wheel was in production for him before he ever started this thread. He was simply unhappy with the lead time for the replacement which comes down to only having one supplier in the US to get the parts from.
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03-20-2012, 01:29 PM | #66 |
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