Poor dealer repair job

Rob78 · 03-31-2013, 03:17 PM

Had a suspension repair earlier this month at BMW Williams in Manchester and the caliper hasn't been bolted back on properly.

I heard a clunk whilst driving and at first I thought I was dragging something under the car. When I pulled over to investigate, saw the rear o/s brake totally locked up, resulting in the M being towed away for the second time this month. The pad was stuck to the disc and the caliper rattling around.

NOT happy. I'm not sure how to approach this on Tuesday morning other than stringing a selection of expletives together. Only had her back a week!

THE JEDI · 03-31-2013, 09:14 PM

relax I know how ya feel...had a bad repair job on my z4 they didn't tighten something....call them let them know , talk to the Service manager....ask to see the checlist they use to make sur ethey did everything if it's checked...u can say well either they did it and didn't do well or they didn't do it....let him know if they want to keep u as a customer they have to do better than this....and then say....I need some floor mats..LOL

03-31-2013, 03:17 PM	#1
Rob78 New Member 1 Rep 14 Posts Drives: 2007 e92 M3 Join Date: Jul 2012 Location: Manchester UK iTrader: (0)	Poor dealer repair job Had a suspension repair earlier this month at BMW Williams in Manchester and the caliper hasn't been bolted back on properly. I heard a clunk whilst driving and at first I thought I was dragging something under the car. When I pulled over to investigate, saw the rear o/s brake totally locked up, resulting in the M being towed away for the second time this month. The pad was stuck to the disc and the caliper rattling around. NOT happy. I'm not sure how to approach this on Tuesday morning other than stringing a selection of expletives together. Only had her back a week!
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03-31-2013, 09:14 PM	#2
THE JEDI Major 123 Rep 1,461 Posts Drives: 2005 Z4 2.5i Join Date: Aug 2005 Location: JAPAN, Okinawa iTrader: (0)	relax I know how ya feel...had a bad repair job on my z4 they didn't tighten something....call them let them know , talk to the Service manager....ask to see the checlist they use to make sur ethey did everything if it's checked...u can say well either they did it and didn't do well or they didn't do it....let him know if they want to keep u as a customer they have to do better than this....and then say....I need some floor mats..LOL
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