BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > E90/E92 M3 Technical Topics > Wash, Wax, Detail, Cosmetic Maintenance & Repairs
 
Steve Thomas BMW
Post Reply
 
Thread Tools Search this Thread
      04-24-2011, 08:01 PM   #1
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

Delivery wash issues

Hello to all;

I've been reading about all these issues about swirls or scratches after the call has been washed at the dealer, is it really that bad?? How is the car supposed to be washed?
yomny is offline   United_States
0
Reply With Quote
      04-24-2011, 08:03 PM   #2
Alex@Autocouture
BimmerPost Supporting Vendor

 
Alex@Autocouture's Avatar
 
Drives: E30 M3, E92 Frozen GTS
Join Date: Jan 2010
Location: Ny

Posts: 3,347
iTrader: (9)

Garage List
2011.75 E90 BMW M3  [3.83]
2011 bmw/ m3  [0.00]
My dealer washes by hand, never had an issue, you can always tell them not to wash it
Alex@Autocouture is offline  
0
Reply With Quote
      04-24-2011, 08:06 PM   #3
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

So if its washed by hand then it should be any trouble? I'll keep that in mind and ask them not to if its done other wise.
yomny is offline   United_States
0
Reply With Quote
      04-24-2011, 08:12 PM   #4
gthal
Colonel
 
gthal's Avatar
 
Drives: 2015 M4
Join Date: Jul 2007
Location: Canada

Posts: 2,896
iTrader: (2)

Garage List
2011 M3  [3.37]
Quote:
Originally Posted by yomny View Post
So if its washed by hand then it should be any trouble? I'll keep that in mind and ask them not to if its done other wise.
Not necessarily. Most dealers do not follow proper hand washing techniques (lots of info on two bucket wash around if you are interested). They will use the same rags and mitts on a bunch of cars, dirty water, etc. All of these things contribute to marring the paint.

If it were me, tell the dealer to NOT wash the car, do some research and do it yourself.
__________________
2015 Austin Yellow M4 | Black Full Merino Leather | DCT
2014 Corvette Stingray | Z51 | Torch Red | 7MT - Sold
2012 C63 Coupe | Performance package | Obsidian Black - Sold
2011 E92 M3 | Jerez Black | Fox Red | DCT | Competition Package - Sold
gthal is offline   Canada
0
Reply With Quote
      04-24-2011, 08:14 PM   #5
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

K i guess to be safe i'll just take it to a personal friend with a mobile car wash and get that job taken care of!! Any other crazy crap i should be concerned or try to avoid before taking delivery of my car. Thanks
yomny is offline   United_States
0
Reply With Quote
      04-24-2011, 08:55 PM   #6
jms_w
Second Lieutenant
 
jms_w's Avatar
 
Drives: '08 SG E93 M3
Join Date: May 2008
Location: VA

Posts: 252
iTrader: (0)

Don't let them do it!! When I ordered an E46 in Orient Blue the dealer washed it before delivery and it had swirls all over it. I was soooo pissed but they were like, what, your not gonna take it, after waiting 2 months for it? From that point forward, I requested they don't wash the car when I took it into service. Who knows how many times those rags have been used picking up dirt from other cars. Just my personal experience.
__________________

jms_w
'08 E93 M3 SG | BLK | 6MT
jms_w is offline  
0
Reply With Quote
      04-24-2011, 09:20 PM   #7
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

Damn really didn't think it was that bad. I've had cars washed by service dept. before but never these issues with them damaging the paint. I certainly don't this on my Jerez metallic black.
yomny is offline   United_States
0
Reply With Quote
      04-24-2011, 09:23 PM   #8
racedoc11
Major
 
racedoc11's Avatar
 
Drives: 2013 Audi RS5 & 2008 M3 E93
Join Date: Jan 2008
Location: USA

Posts: 1,202
iTrader: (1)

Garage List
2013 Audi RS5  [5.00]
2008 E93 M3  [5.00]
DON'T LET THEM WASH THE CAR.... you won't be happy if you see how they do it.....
Quote:
Originally Posted by yomny View Post
Hello to all;

I've been reading about all these issues about swirls or scratches after the call has been washed at the dealer, is it really that bad?? How is the car supposed to be washed?
racedoc11 is offline   United_States
0
Reply With Quote
      04-24-2011, 09:36 PM   #9
IFX
Banned
 
Drives: AW e46M/N54
Join Date: Jan 2009
Location: South Fla.

Posts: 2,538
iTrader: (1)

wash your car yourself. seriously.
IFX is offline  
0
Reply With Quote
      04-24-2011, 09:51 PM   #10
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

Point taken, I was planning on talking to the sales rep and asking him to make sure to use clean rags, that I'll be inspecting the paint. They should be responsible for delivering a perfect, brand new car and providing good customer service, any damn dealer could place an order or take cash for a car. They have to install a front splitter and tints so taking the car all dirty would suck, I know taking it all scratched up would suck more but they would surely be held responsible for this, specially if they're warned before.
yomny is offline   United_States
0
Reply With Quote
      04-24-2011, 10:09 PM   #11
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

That my plan, I'll make it very clear that if that paint has a single swirl scratch I'm not taking delivery, they need to learn how to do their damn job right. Thanks guys for your replies and advice.
yomny is offline   United_States
0
Reply With Quote
      04-25-2011, 12:24 PM   #12
robackja
Lieutenant
 
robackja's Avatar
 
Drives: 2008 Jeep Wrangler
Join Date: Nov 2010
Location: Boulder, CO

Posts: 402
iTrader: (0)

I requested no wash, even though I saw the cleaning bay beforehand and I thought it was nicer than I imagined. I didn't want swirls on day one for whatever reason. By the time m3 arrived, I cared less about a clean car filled with gas and more of just leaving the dealer in the m3! I was tired of awaiting ;-)



http://roback.cc/tmp/nobackup/m3/
__________________
2011.5 E92 ///M3 Space Gray; Fox Red & Blk; 6MT; ZCP; ZCV; ZP2; ///M Performance Exhaust (sold)
2012 VW Jetta TDI (sold)
2002 Subaru WRX (sold)

The World in 35mm
robackja is offline   United_States
0
Reply With Quote
      04-25-2011, 03:17 PM   #13
MuttGrunt
Banned
 
Drives: beater;)
Join Date: Jun 2010
Location: SE Michigan

Posts: 872
iTrader: (0)

^ that's the way it's done!

OP: if you think it's the dealerships job to make sure the car looks perfect, you're sadly mistaken. It's their job to sell you a car and to get you off the lot. It's not even BMW's responsibility to give you a perfect car - it's to give you a new car.

Anytime you give your car to someone else and trust them in making sure your car stays swirl-free, you're setting yourself up for failure. This is especially true if their specific job isn't making sure YOUR car stays swirl-free. The kid making minimum wage driving cars around the dealership and wiping them down is not to blame - the owner is. The chances of anyone knowing proper washing techniques, tools, equipment and using them on your vehicle are slim at best.

Welcome to the .01% of the population that knows, seeing, and understands swirls and detailing: don't expect the other 99.99% to cater to your needs. Congrat's on the beautiful new car and have fun doing plenty of research on these boards, in past threads, and in the stickies learning and understanding proper car care to make sure you're car looks better than new for years to come
MuttGrunt is offline   United_States
0
Reply With Quote
      04-27-2011, 10:15 AM   #14
Georgeair
Captain
 
Drives: '08 Melbourne E92 M3
Join Date: Apr 2009
Location: McKinney, TX

Posts: 757
iTrader: (2)

I've got several "Do not wash, please" pre-printed signs in the trunk storage area to toss on the dash at every service visit. Also tell them to put it on service order. No problems yet!
__________________
Objects in mirror are slower than they appear.
Georgeair is offline  
0
Reply With Quote
      04-27-2011, 10:39 AM   #15
robackja
Lieutenant
 
robackja's Avatar
 
Drives: 2008 Jeep Wrangler
Join Date: Nov 2010
Location: Boulder, CO

Posts: 402
iTrader: (0)

Yea, I also keep a "do not wash" paper in the glove box that I put on the dash when I have to go in for service ;-)
__________________
2011.5 E92 ///M3 Space Gray; Fox Red & Blk; 6MT; ZCP; ZCV; ZP2; ///M Performance Exhaust (sold)
2012 VW Jetta TDI (sold)
2002 Subaru WRX (sold)

The World in 35mm
robackja is offline   United_States
0
Reply With Quote
      05-05-2011, 07:30 PM   #16
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

well luckily my dealer also retails rolls royces and bentleys so the service dept is exceptional, they washed the car even though i requested it not to be washed and everything came out ok.
yomny is offline   United_States
0
Reply With Quote
      05-05-2011, 09:30 PM   #17
MuttGrunt
Banned
 
Drives: beater;)
Join Date: Jun 2010
Location: SE Michigan

Posts: 872
iTrader: (0)

Rolls Royce and Bentley dealerships don't know what they're doing either. Folks that sell cars specialize in selling cars. High end places have nicer touches in some of what they do, but they can be just as inadequate when it comes to proper washing.

All-in-all I'm glad you're happy how things came out and I hope you've been enjoying the new ride!
MuttGrunt is offline   United_States
0
Reply With Quote
      05-15-2011, 01:47 AM   #18
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

Well even though i requested the car not to be delivered with a wash they insisted on washing it. Ariel my salesperson was confident that after washing veyron's and rolls royces they wouldn't have ant trouble washing my jerez black. I'm really happy with the service given at this dealer, will continue to do business here!!
yomny is offline   United_States
0
Reply With Quote
      05-15-2011, 01:49 AM   #19
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

Thanks alot, iam enjoying the ride, breaking it in properly and taking it easy around town, pushing the turns and twists!!
yomny is offline   United_States
0
Reply With Quote
      05-15-2011, 08:32 PM   #20
edu09
Major
 
edu09's Avatar
 
Drives: 2013 Frozen Black M3 ESS 650
Join Date: Dec 2010
Location: Doral, FL

Posts: 1,259
iTrader: (4)

Garage List
Quote:
Originally Posted by yomny View Post
well luckily my dealer also retails rolls royces and bentleys so the service dept is exceptional, they washed the car even though i requested it not to be washed and everything came out ok.
is it Braman? just to know if I should let them wash my car when it is being serviced
__________________
2013 M3 E93 | Frozen Black, individual interior black with red stitching, Carbon Leather trim, M Double-clutch Transmission, Enhanced Premium Sound Sys
Mods: ESS VT2 650 SC / Akrapovic GT4 Exhaust / Brembo 365 kit / HRE RB2 wheels / Toyo R888 tires / KW coilover sleeve kit / OSS V4 kit / OEM Frozen Blk Rear Lip Spoiler / BMW Performance Black Grilles / BMW Wind Deflector / FB Vorsteiner Front Spoiler / FB side gills
edu09 is offline   United_States
0
Reply With Quote
      05-15-2011, 08:41 PM   #21
yomny
Second Lieutenant
 
yomny's Avatar
 
Drives: '13 335is 6spd
Join Date: Jan 2010
Location: South Florida

Posts: 200
iTrader: (0)

Yep, Braman it is. Didn't have a single scratch or complaint about the service.
yomny is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:51 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST