Car's telephone mic picking up too much road noise

Fen335i · 11-02-2010, 11:59 AM

Anyone have trouble when using bluetooth in your M3 and having too much background noise when talking to someone on the phone? I get a lot of complaints from folks on the other end of the call saying they can barely hear me and there is a ton of road noise. I never had this (as much any way) on my old 335 w/bluetooth. I'm wondering if the car's mic has gone bad? Anyone else experience this? If so, what was the solution? New mic? Did the dealer hassle you? I'm thinking of taking mine in and having it looked at.

Maseroche · 11-03-2010, 03:48 AM

I'm actually pretty satisfied with the bluetooth in the M3. Everyone comments that it's pretty clear compared to some other cars.

Cloud · 11-03-2010, 04:06 AM

Dealer always said that it was working fine. took it in 3 times. Even talked to the dealer over the BT system and they couldn't hear me but the techs would always blame it on my phone.

Fen335i · 11-05-2010, 04:57 PM

^ that's my fear...that they will say "that's how it's supposed to work"...obviously it's not right. I've had 2 other BMW's before this one, both with bluetooth and the background noise was a 100% better than the M3. I think something is wrong with it...guess I'm going to have to plead my case and see if they will replace some parts for me. It's gotten so bad that I no longer use it as it annoys callers on the other end so much.

Maseroche · 11-07-2010, 02:39 AM

I hate when the dealer does that! Anyway hope that it gets resolved.

skierman64 · 11-07-2010, 03:44 AM

Have you done some comparisons, like how it sounds when stopped vs at highway speed or how it sounds on an asphault road vs a concrete road?

That might allow you to determine if it's an equipment issue. Perhaps try a different phone by using a friend or family members phone.

Fen335i · 11-07-2010, 12:28 PM

^ I've paired about 3 different phones and they all exhibit the same road noise when moving..obviously the sound is better when the vehicle is stopped.

JCtx · 11-07-2010, 10:06 PM

Unless I'm going over rough concrete, when road noise gets pretty intrusive, bluetooth works great as long as you have your windows/moonroof closed and HVAC fan less than full blast. You can control the volume with the stereo volume while in use, in case you didn't know.

Fen335i · 11-08-2010, 09:14 AM

Yes, I always have my windows up (don't have a mooroof) and try to make the vehicle as quiet as possible when placing a call...it doesn't seem to matter. It's not the sound on my end...it's how loud it is to the person on the other end of the call that complains about the road noise. And it's not just one person complaining...everyone complains about it.

11-02-2010, 11:59 AM	#1
Fen335i Captain 107 Rep 805 Posts Drives: e92 M3 / X5d / Z4 M Roadster Join Date: Jun 2008 Location: Pacific Northwest iTrader: (0)	Car's telephone mic picking up too much road noise Anyone have trouble when using bluetooth in your M3 and having too much background noise when talking to someone on the phone? I get a lot of complaints from folks on the other end of the call saying they can barely hear me and there is a ton of road noise. I never had this (as much any way) on my old 335 w/bluetooth. I'm wondering if the car's mic has gone bad? Anyone else experience this? If so, what was the solution? New mic? Did the dealer hassle you? I'm thinking of taking mine in and having it looked at.
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11-03-2010, 03:48 AM	#2
Maseroche Major 55 Rep 1,447 Posts Drives: '12 BMW M3 Join Date: Sep 2009 Location: Bahrain iTrader: (0) Garage List 2012 BMW M3 [0.00]	I'm actually pretty satisfied with the bluetooth in the M3. Everyone comments that it's pretty clear compared to some other cars. __________________ Khalid '12 BMW E92 M3 '03 BMW E46 M3 '14 Mercedes-Benz S400 '18 Alfa Romeo Giulia Quadrifoglio
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11-03-2010, 04:06 AM	#3
Cloud Lieutenant 62 Rep 484 Posts Drives: AW 2009 E92 6MT Join Date: Nov 2006 Location: Rowland Heights iTrader: (0)	Dealer always said that it was working fine. took it in 3 times. Even talked to the dealer over the BT system and they couldn't hear me but the techs would always blame it on my phone.
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11-05-2010, 04:57 PM	#4
Fen335i Captain 107 Rep 805 Posts Drives: e92 M3 / X5d / Z4 M Roadster Join Date: Jun 2008 Location: Pacific Northwest iTrader: (0)	^ that's my fear...that they will say "that's how it's supposed to work"...obviously it's not right. I've had 2 other BMW's before this one, both with bluetooth and the background noise was a 100% better than the M3. I think something is wrong with it...guess I'm going to have to plead my case and see if they will replace some parts for me. It's gotten so bad that I no longer use it as it annoys callers on the other end so much.
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11-07-2010, 02:39 AM	#5
Maseroche Major 55 Rep 1,447 Posts Drives: '12 BMW M3 Join Date: Sep 2009 Location: Bahrain iTrader: (0) Garage List 2012 BMW M3 [0.00]	I hate when the dealer does that! Anyway hope that it gets resolved. __________________ Khalid '12 BMW E92 M3 '03 BMW E46 M3 '14 Mercedes-Benz S400 '18 Alfa Romeo Giulia Quadrifoglio
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11-07-2010, 03:44 AM	#6
skierman64 Brigadier General 127 Rep 3,071 Posts Drives: E92M3-E46M3-E46Wagon-E89Z4-E36 Join Date: Dec 2006 Location: Greater St Louis Metro area iTrader: (1) Garage List 1994 325is Race Car [0.00] 2011 BMW Z4 [0.00] 1998 M3 Coupe [0.00] 2008 M3 Coupe [0.00]	Have you done some comparisons, like how it sounds when stopped vs at highway speed or how it sounds on an asphault road vs a concrete road? That might allow you to determine if it's an equipment issue. Perhaps try a different phone by using a friend or family members phone. __________________ Invest Wisely...The best mod for your money?? BMWCCA high performance driver's school. The mod that lasts a lifetime and improves the performance of any car you drive[/LEFT]
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11-07-2010, 12:28 PM	#7
Fen335i Captain 107 Rep 805 Posts Drives: e92 M3 / X5d / Z4 M Roadster Join Date: Jun 2008 Location: Pacific Northwest iTrader: (0)	^ I've paired about 3 different phones and they all exhibit the same road noise when moving..obviously the sound is better when the vehicle is stopped.
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11-07-2010, 10:06 PM	#8
JCtx Major General 258 Rep 5,012 Posts Drives: No BMW yet Join Date: May 2008 Location: El Paso TX iTrader: (0)	Unless I'm going over rough concrete, when road noise gets pretty intrusive, bluetooth works great as long as you have your windows/moonroof closed and HVAC fan less than full blast. You can control the volume with the stereo volume while in use, in case you didn't know.
	Appreciate 0 Quote

11-08-2010, 09:14 AM	#9
Fen335i Captain 107 Rep 805 Posts Drives: e92 M3 / X5d / Z4 M Roadster Join Date: Jun 2008 Location: Pacific Northwest iTrader: (0)	Yes, I always have my windows up (don't have a mooroof) and try to make the vehicle as quiet as possible when placing a call...it doesn't seem to matter. It's not the sound on my end...it's how loud it is to the person on the other end of the call that complains about the road noise. And it's not just one person complaining...everyone complains about it.
	Appreciate 0 Quote