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08-03-2009, 09:02 PM | #45 |
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Thanks for asking Dntlvet. I meant to call BMW ED today but market was rocking today so I was too busy at work.
I plan to call today, for now, no news is good news
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08-03-2009, 10:25 PM | #46 |
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Hey Voltigeur,
I called the ED department today, to enquire about what BMWNA generally does with regards to customs hold ups or even VPC delays? I'm in panic mode right now, in case mine gets held up as well, 9 days to go before it gets to NJ port. The person I spoke to said BMW basically has no control over customs audits (which you already know), but apparently they do try and compensate you. Though she didn't elaborate on what this compensation was, (pay your monthly dues until you have possession of the car, gift voucher,??). You might already know this as well? But, I can't believe what you're going through, so I hope they do compensate you or do something/anything as a small gesture to make up for this?? Anyway, hope you get the good news soon!! Sid |
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08-03-2009, 10:36 PM | #47 |
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Good luck!
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08-04-2009, 12:33 AM | #48 | |
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BMW ED are right: they have no control over this and I'm sure it's a royal PITA for them as they have an upset-to-irate customer and it's tainted the joy of the customer's ED experience - which BMW AG works so hard to try and make memorable and pleasant to enhance customer loyalty / satisfaction and, ideally, to keep the punters coming back for seconds, thirds .. ad infinitum. I was told that if my car was not here 2 weeks from last Wed then a partial payment was in the offing. I'm calling ED tomorrow to get an update. All the best and I hope you get yours back ASAP and in perfect condition! -- V
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08-04-2009, 11:42 AM | #49 |
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I bet it was the *extended* red leather that set off the contraband indicator...
Very sorry to hear you're going through this... just the waiting and tracking the car for a normal delivery was agony. Soon it will all be just a memory, and you'll be throwing that car around some curvy road, and the biggest smile will spread across your face!
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08-04-2009, 12:00 PM | #50 | |
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I'm asking because my wife is gung ho for ED when I order my M3, but I'm not as enthusiastic about ED after seeing what you're going through. Your comments are appreciated in advance. |
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08-04-2009, 11:18 PM | #51 | |
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08-05-2009, 01:17 AM | #52 |
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I am aware that all go through customs. My question to OP stems from the fact that he has had the ride, driven it, seems eager to have it again, and maybe he misses it as much as a ride can be missed. That situation seems very different from the one that I've experienced which was waiting to receive a ride that I had not even seen let alone driven around Europe. It's hard enough to wait on the ordered dealer delivery, I can only imagine what it must be like. -->
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08-05-2009, 01:41 AM | #53 | |
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Knowing what I do about him, I'm pretty sure he'd do it all over again, even knowing that this would happen.
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08-05-2009, 03:20 PM | #54 | |
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Dubious anniversay of 5 weeks in Customs Limbo
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As of today - the 35 day mark. I called BMW ED y'day. The Supervisor was very apologetic, and told me that "they [NJ Customs] have new crews and supervisors ..." Now, that may well be, but is it my concern, I mean, do I give a flying phuck about the training-related delays? Errr, NO! In my mind - and this is not directed at BMW as it is not in their power - a sense of reasonableness of duration that Customs should be able to conduct their (needed) examination / audit. FIVE WEEKS IS UNCONSCIONABLE! In my mind this has become oppressive, I have a $70K+ asset that is my financial responsibility; I have made 3 payments, yet I have no access to the aforementioned asset - but more importantly - I possess NO information about (1) the likely timeline for release of my M3; (2) nor its physical status - how is it stored? I assume it's just sitting on some tarmac in Jersey behind a security fence I need to do what a prior poster did: call NJ Customs and beg Edit: for any other unfortunates, the NJ Audit no. is (201) 443-0500 and you ask for the Vehicle Team - I got vm, will try again tomorrow. -- V
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Just thinking of something not so witty ///M3 E92 '09 Jerez Black | 6MT | Ext Fox Red | Tech | Prem | 19s |Heated Seats | iPod |Smartphone | Euro Deliv June 09 Sold: 540iT / 530i / 323i Last edited by Voltigeur; 08-12-2009 at 08:31 AM.. |
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08-05-2009, 03:22 PM | #55 |
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Not analogous
BIG difference is the psychological impact. If I order a car, and don't do ED, then I don't bond w/ it, and only expect the car when it arrives at the dealer's. And maybe the dealer swaps it for a similar spec to manage a delay (?) Can't do this w/ an already owned / driven vehicle - capice?
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Just thinking of something not so witty ///M3 E92 '09 Jerez Black | 6MT | Ext Fox Red | Tech | Prem | 19s |Heated Seats | iPod |Smartphone | Euro Deliv June 09 Sold: 540iT / 530i / 323i Last edited by Voltigeur; 08-06-2009 at 01:06 AM.. |
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08-05-2009, 03:23 PM | #56 | |
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08-05-2009, 04:25 PM | #57 | |
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Thank you for the handle compliment. I share your desire to see a GP at Spa. Thank you for taking the time to share the latest and your sentiments. My wish is that this situation be resolved quickly from this point. Your vehicle's predicament is going to give me great pause about opting for an ED, but over time, perhaps I'll become less reluctant. Regardless, I look forward to reading that you have finally been reunited with you four-wheel "baby". |
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08-05-2009, 04:59 PM | #58 |
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Hey look at it this way....you're keeping the mileage down
Seriously though, I hope this gets resolved soon for you. I'm sure it's torture having thoughts of the car pop in your head every ten minutes. Good luck! |
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08-06-2009, 01:22 AM | #59 | |
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Don't let my (random) delay dissuade you. For the vast majority ED is a life's highlight. In fact, in my mind I have segmented the joyousness of ED with the misery of Random Audit. Well, there is some porousness ... I appreciate your sentiments ... and leave you with: it's cool to drive one's M-car to the South of France, park at the [villa below], then revel in your ///M: [so, M3 ... even got a bit dirty - Provence lanes being as they are] More later, 'hiding my light under a bushel'. " ... This to be written-up later.
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Just thinking of something not so witty ///M3 E92 '09 Jerez Black | 6MT | Ext Fox Red | Tech | Prem | 19s |Heated Seats | iPod |Smartphone | Euro Deliv June 09 Sold: 540iT / 530i / 323i Last edited by Voltigeur; 08-06-2009 at 02:25 AM.. |
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08-06-2009, 04:30 AM | #60 | |
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Almost as excited as hearing something about my ///M! Apparrently, I'm getting a build date in 10 days time. Woohoooo!!!
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08-06-2009, 09:10 AM | #61 |
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I feel for you, but I also envy you for the ED. We in Canada do not get a good deal on ED and I've always wanted to do a driving vacation in Europe. Even better in your own (super)car. Maybe I'll bite the bullet and do an ED next time I get a car.
I guess the good thing about being Canadian is our customs are more efficient it took 4 days from unloading the car from the ship to being at my dealer's. Hope your car clears customs soon.
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08-06-2009, 10:14 PM | #62 |
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Great news!
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08-06-2009, 10:25 PM | #63 |
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Any chance you were able to get a loaner for your troubles?
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08-06-2009, 10:28 PM | #64 | |
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a Pontiac G6! So now I'm reduced to renting cars like this as mine's not here. 'Nuff said.
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08-06-2009, 10:30 PM | #65 |
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Wow what a slap in the face
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08-07-2009, 10:17 PM | #66 |
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2 - 3 mths
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On the advice of an experienced ED'er I got on to E.H. Harms - again. They are the shipping brokers. I have spoken to them 3x now. Anyway, when I called today I said to them: "how long [a wait] could this be?" Answer: 2 to 3 months.. WTF?! [Let me clarify & say that ther people at EH Harms are very nice and professional.\ No issues. Maybe she was into managing expectations but over 2 months is absurd. If any Customs Officer is reading this I hope you get more funding to do your work: you need to do your security checks and the owner of imported vehicles should reasonably expect processing times of ... maybe, a month? In the meantime I saw an HBO show, "Hung", that closed w/ this song; cracked me up: My Dick Have a laugh w/ me. Better than the alternative.
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Just thinking of something not so witty ///M3 E92 '09 Jerez Black | 6MT | Ext Fox Red | Tech | Prem | 19s |Heated Seats | iPod |Smartphone | Euro Deliv June 09 Sold: 540iT / 530i / 323i Last edited by Voltigeur; 08-08-2009 at 09:46 AM.. |
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