|
|
07-16-2012, 06:31 PM | #23 |
Got my license back!
14
Rep 205
Posts |
Good Guy Evan
__________________
aFe cold air intake system (stage 2) ▫ Agency Power cat delete/section 2 midpipes ▫ Agency Power exhaust system ▫ Beltronics STiR Plus ▫ BMW M style (ZHP) weighted short shift knob ▫ CIC iDrive ▫ Clutch pedal spring removal ▫ Coding ▫ Evolve-R tune ▫ Laser Interceptor ▫ LUX H8 V3 Angel Eyes ▫ pickyeater334 clutch stop ▫ Rear fog lights (2011 light control switch assembly) ▫ T3 Alpha laser gun protection ▫ Turner Motorsport power pulley kit
|
Appreciate
0
|
07-16-2012, 08:10 PM | #24 |
///M Enthusiast
28
Rep 442
Posts
Drives: 2012, E92 DCT M3
Join Date: May 2012
Location: Colorado Springs/Black Forest, CO
|
Just for the record...my piece was aimed at the original parts suppliers responsible for the initial packaging, not Tischer Hats off to Tischer though for working with the OP!
|
Appreciate
0
|
07-18-2012, 10:13 AM | #25 |
First Lieutenant
8
Rep 304
Posts |
Guys, I'd like to give you an update.
We handled everything with Evan via PM and I received a new muffler. I really appreciate how they handled the situation. Tischer sent the new muffler via overnight and even paid for the return of the damaged one! Wow, talk about making it right! Tischer definitely pulled through, and I can now see why people swear by them The new one had padding everywhere packaged so tight like a rock! You could even drop it from the second floor (not that much, I'm exaggerating). The first one was really fragile, the whole content inside the box was shaking while carrying. There was a problem with the e-mail. The confirmation e-mail that I received and replied to turns out was sent from another automated e-mail address. So the one I sent was sent to god knows where I'm really happy right now Now, I have to keep waiting for the car to come in so I can install it. |
Appreciate
0
|
07-18-2012, 11:06 AM | #26 |
Colonel
276
Rep 2,216
Posts
Drives: 991 GT3, Sold:'11 e92 M3 SG/FR
Join Date: Jul 2005
Location: Las Vegas/SoCal
|
Glad you got resolution to your liking. Seems like a wa$te that vendor went beyond the call of duty and selected the overnight shipping option considering that you don't even have the car yet.
__________________
991 GT3, Sold: '11 e92 M3 SG/FR ZCP|ZCV|ZP2|2MK|494|415|6NR|752
|
Appreciate
0
|
07-19-2012, 10:17 AM | #27 | |
648
Rep 12,478
Posts |
Quote:
But, we're glad we were able to help out and get this resolved anyway. |
|
Appreciate
0
|
07-19-2012, 01:19 PM | #28 |
Lieutenant General
7434
Rep 12,293
Posts |
Been buying from these guys since my e46fanatics days.
Haven't purchased anything from them for a while since I now get BMW employee pricing on parts, but good to see their service is still good. |
Appreciate
0
|
07-19-2012, 01:29 PM | #29 | |
Banned
866
Rep 6,248
Posts |
Quote:
Honestly, I find your situation to be unsympathetic, especially since you didn't even have the car. Sounds like part of the "lack of communication" issue was to be blamed on you, directly. It's nice to hear that Tischer overnighted an exhaust to you (cripes, I can believe it was $500), but all this did was needless eat into their bottom line. I appreciate good prices and service, and when money gets blown on stuff like this, everyone loses. Well, except the company that got the overnight business |
|
Appreciate
0
|
07-19-2012, 02:39 PM | #30 | |
First Lieutenant
8
Rep 304
Posts |
Quote:
I had put an update on the first post, I didn't know if I could change the title. And I just did. I had no idea the shipping would cost so much, I apologize for that Jay I was just afraid the longer it took for the delivery the more the box was going to get tossed around and may get damaged again. |
|
Appreciate
0
|
07-19-2012, 02:41 PM | #31 | |
Got my license back!
14
Rep 205
Posts |
Quote:
__________________
aFe cold air intake system (stage 2) ▫ Agency Power cat delete/section 2 midpipes ▫ Agency Power exhaust system ▫ Beltronics STiR Plus ▫ BMW M style (ZHP) weighted short shift knob ▫ CIC iDrive ▫ Clutch pedal spring removal ▫ Coding ▫ Evolve-R tune ▫ Laser Interceptor ▫ LUX H8 V3 Angel Eyes ▫ pickyeater334 clutch stop ▫ Rear fog lights (2011 light control switch assembly) ▫ T3 Alpha laser gun protection ▫ Turner Motorsport power pulley kit
|
|
Appreciate
0
|
07-19-2012, 02:48 PM | #32 |
Banned
866
Rep 6,248
Posts |
|
Appreciate
0
|
05-04-2013, 05:19 PM | #34 |
Captain
76
Rep 887
Posts |
same thing happened to me two years ago when I ordered my bmw performance exhaust through tischer. UPS must have dropped the package and bent one of the pipes on the left muffler. Contacted tischer through aim and they overnighted me a new left muffler and provided means to ship back the damaged left muffler. Awesome customer service!
__________________
|
Appreciate
0
|
05-07-2013, 09:36 AM | #35 | |
648
Rep 12,478
Posts |
Quote:
|
|
Appreciate
0
|
05-07-2013, 09:49 AM | #36 | |
Banned
312
Rep 8,496
Posts |
Quote:
|
|
Appreciate
0
|
05-08-2013, 12:35 AM | #37 |
Brigadier General
437
Rep 3,668
Posts |
Op;
The damage wasnt even a big deal to begin with at all, would take you 5 mins to fix. Maybe next time you should tell the company sending you something you don't even have a car to install it. As a business owner, that's not cool. They were so nice to make things right so need to rape them with 500 dollar shipping. |
Appreciate
0
|
05-08-2013, 08:20 AM | #38 | |
Major General
590
Rep 5,396
Posts |
Quote:
instaling an exhaust sucks, ive done it on jackstands a handful of times. i wouldnt want a damaged or compromised tab on an exhaust for my car, especially when i paid a large premium for it. he paid for a brand new exhaust, not an exhaust with damage, however minor it may be. the vendor should, and did, step up and make it right. this peer pressure on the OP to just "deal with it" when its clearly not as advertised is BS. |
|
Appreciate
0
|
Post Reply |
Bookmarks |
Thread Tools | Search this Thread |
|
|