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05-03-2013, 03:50 PM | #1 |
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MFest issues?
I have to say dealing with them has been like pulling teeth. I ordered 2 parts from Mfest on March 3rd and only received 2 emails since then after numerous tries to cancel my order amongst other things. They did not tell me the status of my items until at least 7 emails and then just gave me the run around. They finally sent me a "your order has been shipped" email on April 16th with no tracking number and I am still waiting on the item. It's been 2 months exactly now I have sent over 15 emails and have gotten 1 response. Has anyone else encountered this problem?
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05-03-2013, 03:56 PM | #2 |
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Drives: 2013 E92 MW M3
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I'm glad to hear that I'm not the only person who has gotten screwed over. I placed an order on an accessory in January. After I emailed them 3-4 weeks later, I was told that they were still awaiting the accessory as the previous shipment from their supplier was not up to spec. I sent another one asking about status a month later and no response. So, it's coming on 4 months and no product. I have written this off as a loss and lesson learned as Mfest appears to be a bunch of scammers.
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05-06-2013, 07:15 AM | #3 |
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We apologize for the delays on the orders (we encountered a few difficulties with the manufacturing) and we're revamping our online orders and services and getting them all sorted out, if you encounter any issues please don't hesitate to pm me asap. Again we apologize for any inconvenience and will continue to improve our services. Thank you for your understanding.
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05-15-2013, 06:42 PM | #5 | |
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Quote:
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05-16-2013, 09:27 AM | #6 |
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Finally received my order didn't get exactly what I requested the carbon fiber stripe and one of the side markers had a paint smudge but oh well. Do not think it was worth my time and money. Hopefully you all have better success.
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05-16-2013, 02:39 PM | #7 | |
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...nevermind, I read your first post. |
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08-12-2013, 01:00 PM | #9 |
IG: @men4ce_gts
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Nothing Fixed with Mfest - Stay Away
I am experiencing the same issues regarding an order paid for last month. Despite repeated emails and the typical response from Chris..."they should ship tomorrow"...I haven't gotten squat.
I'll be disputing the payment with Paypal. Is there a moderator on the forum that tracks and monitors repeated negative experiences so that a mass warning can be sent to members? Had I known about these ongoing problems with Mfest, I never would have ordered from them to begin with. |
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08-12-2013, 01:14 PM | #10 | |
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Time to call Mark @ Luftkraft Fabrication. |
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08-12-2013, 01:55 PM | #11 |
IG: @men4ce_gts
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Mfest???
Done and Done. Mark was out but just spoke to Kris. Roundels and trunk badge being shipped tomorrow for custom paint. Kris appreciated the referral, by you!
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08-12-2013, 02:51 PM | #12 |
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08-28-2013, 04:32 PM | #14 |
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Drives: 2023 M4, 2020 Land Rover
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I got my stuff within a week last year.
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