Ryan Amico - Class Act

Houman21 · 04-20-2012, 05:06 AM

So my depression has finally partially subsided. Due to familial obligations and life events
outside of my control, I was unable to go through with the purchase of my first M3.

It happens, this was my dream car since I was 14 and I used to keep a cut out of an E36
in my wallet back then as well. Without going through the details of my personal life too
much, I just wanted to give another praising review for Mr. Amico and his gracious demeanor
with dealing with my cancellation order.

I didn't need my deposit returned immediately, I just wanted to let him know what was going on, because I didn't want to waste his time.

This was Ryan's response after I gave him the cancellation news:

Houman,

No worries. I completely understand, life happens. I will cancel the order and see that your deposit is returned to you immediately. I greatly appreciate you letting me know so promptly. If in the future, I can be of assistance, please do let me know. Thanks in advance!

I received my check two days later which was handled by his wonderful right hand Francesca Ortiz.

This whole sequence of events took place about a month ago and since things have eased up,
I've gone forward and placed another order for a BMW through Ryan. Not an M3, maybe in a
few years time, but a 135. I've always been curious about that car and I'm probably one of the
few people that thinks it looks good.

So I wanted to say thanks to the forum members for answering my questions and PMs when I was getting ready to place my order and a Big Thanks to Ryan Amico at Steve Thomas BMW.

I was thinking of meeting my buddy at Mfest tomorrow, but I may not make it.
For those of you who go definitely stop by and say hi to Ryan Amico from Steve Thomas BMW and Moe from The Shop.

THE TECH · 04-20-2012, 08:17 AM

MSPORTWORLD · 04-20-2012, 05:30 PM

I concur...enjoy the 135i it's a fun car!

Pauldramos · 04-20-2012, 05:41 PM

That's quality interaction.

Congrats on the 1 series order.

Houman21 · 04-20-2012, 08:23 PM

Thanks Guys!

Slapshot9 · 04-20-2012, 09:05 PM

Nice to hear that Ryan responded like a "good salesman" should. Unfortunately, there aren't enough around. Bravo!

Houman21 · 04-20-2012, 11:26 PM

Quote:

Originally Posted by Slapshot9

Nice to hear that Ryan responded like a "good salesman" should. Unfortunately, there aren't enough around. Bravo!

So Very True. It's always nice when dealing with a good one though. Here's to
the wait

GOLFFRR · 04-21-2012, 01:04 AM

we are here whenever on whatever, we appreciate you and everyone giving us a shot

. Thank you for the kind words, ill let ryan know to check the thread out.

We are all at mfest even mr thomas himself. We have a booth stop by

Houman21 · 04-21-2012, 02:52 AM

Quote:

Originally Posted by GOLFFRR

we are here whenever on whatever, we appreciate you and everyone giving us a shot

. Thank you for the kind words, ill let ryan know to check the thread out.

We are all at mfest even mr thomas himself. We have a booth stop by

Thanks Jimmy! Spoke to Ryan yesterday afternoon and Moe had a ticket for me today, but I had prior obligations and I hate that bumpy ass flight!

Enjoy yourselves at the fest! Take lots of pics! The wrap on the Steve Thomas Van looks great!

pharmdphd98 · 04-24-2012, 08:40 AM

I can't believe I missed the MFEST and I was in Vegas! You will like the low end torque of the 135i. Be sure to get a JB4 and DCI and you will be very happy. Thanks for sharing your positive experience with Steve Thomas BMW. I am hoping that Ryan can help me with the purchase of a 2013 M3. Let's see what happens....

GOLFFRR · 04-24-2012, 09:01 AM

^^

Quote:

Originally Posted by Houman21

Thanks Jimmy! Spoke to Ryan yesterday afternoon and Moe had a ticket for me today, but I had prior obligations and I hate that bumpy ass flight!

Enjoy yourselves at the fest! Take lots of pics! The wrap on the Steve Thomas Van looks great!

Yea it turned out awesome, and the best part about it was it was designed by a forum member

Grail05 · 07-03-2012, 09:04 PM

They are just insane when it comes to customer service... I will put my fingers and toes up giving them 10thoes up lol

GOLFFRR · 07-03-2012, 10:31 PM

^^

thanks buddy appreciate it

Powerbeast · 07-06-2012, 11:45 AM

Awesome.

PARTS@STBMW · 07-06-2012, 02:01 PM

Quote:

Originally Posted by Powerbeast

Awesome.

for customer service!

positiveions · 07-09-2012, 11:19 AM

you know, I can help you with depression; I'm an RN at a psych hospital

.
Congrats though. Ryan is a great asset for this community.

04-20-2012, 05:06 AM	#1
Houman21 Captain 30 Rep 949 Posts Drives: Nothin right now Join Date: Jul 2005 Location: L.A. iTrader: (0)	Ryan Amico - Class Act - Need I say more? So my depression has finally partially subsided. Due to familial obligations and life events outside of my control, I was unable to go through with the purchase of my first M3. It happens, this was my dream car since I was 14 and I used to keep a cut out of an E36 in my wallet back then as well. Without going through the details of my personal life too much, I just wanted to give another praising review for Mr. Amico and his gracious demeanor with dealing with my cancellation order. I didn't need my deposit returned immediately, I just wanted to let him know what was going on, because I didn't want to waste his time. This was Ryan's response after I gave him the cancellation news: Houman, No worries. I completely understand, life happens. I will cancel the order and see that your deposit is returned to you immediately. I greatly appreciate you letting me know so promptly. If in the future, I can be of assistance, please do let me know. Thanks in advance! I received my check two days later which was handled by his wonderful right hand Francesca Ortiz. This whole sequence of events took place about a month ago and since things have eased up, I've gone forward and placed another order for a BMW through Ryan. Not an M3, maybe in a few years time, but a 135. I've always been curious about that car and I'm probably one of the few people that thinks it looks good. So I wanted to say thanks to the forum members for answering my questions and PMs when I was getting ready to place my order and a Big Thanks to Ryan Amico at Steve Thomas BMW. I was thinking of meeting my buddy at Mfest tomorrow, but I may not make it. For those of you who go definitely stop by and say hi to Ryan Amico from Steve Thomas BMW and Moe from The Shop. __________________ 2008 e92 335i Step \| Is Gone - It was fun but not meant to be \| M3 - Cancelled \| 135 Ordered
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04-20-2012, 08:17 AM	#2
THE TECH BimmerPost Supporting Vendor 307 Rep 13,093 Posts Drives: BPMsport 2012 E92 M3 Join Date: Jun 2011 Location: Kansas iTrader: (45) Garage List 2013 Nissan GTR [0.00] 2019 Sierra Denali ... [0.00] 1999 Nissan Silvia [0.00] 1999 Nissan Skyline ... [0.00] 1998 Toyota Supra [0.00]
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04-20-2012, 05:30 PM	#3
MSPORTWORLD Major 232 Rep 1,481 Posts Drives: '11 M3 MW/FR - '12 M3 FO/SC Join Date: Dec 2008 Location: California iTrader: (6) Garage List 2004 Honda Hornet [0.00] 2003 Chevrolet 2500 ... [0.00] 2011 BMW S1000RR [0.00] 2011 BMW E92 M3 [0.00] 2012 BMW E92 M3 [0.00]	I concur...enjoy the 135i it's a fun car! __________________ IG: @msportworld MSPORTWORLD YouTube Channel 2012 M3 ED Thread 2011 M3 ED Thread
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04-20-2012, 05:41 PM	#4
Pauldramos 27 Rep 420 Posts Drives: Dinan '11 M3 Join Date: Mar 2011 Location: Solvang, CA iTrader: (1)	That's quality interaction. Congrats on the 1 series order.
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04-20-2012, 08:23 PM	#5
Houman21 Captain 30 Rep 949 Posts Drives: Nothin right now Join Date: Jul 2005 Location: L.A. iTrader: (0)	Thanks Guys! __________________ 2008 e92 335i Step \| Is Gone - It was fun but not meant to be \| M3 - Cancelled \| 135 Ordered
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04-20-2012, 09:05 PM	#6
Slapshot9 First Lieutenant 22 Rep 351 Posts Drives: '08 E90 M3 JzB 6MT Join Date: Dec 2011 Location: SoFla iTrader: (0)	Nice to hear that Ryan responded like a "good salesman" should. Unfortunately, there aren't enough around. Bravo!
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04-21-2012, 01:04 AM	#8
GOLFFRR 10776 Rep 27,588 Posts Drives: GOLFFRR cart Join Date: Mar 2009 Location: we sell BMWs to "ALL" US states iTrader: (4)	we are here whenever on whatever, we appreciate you and everyone giving us a shot . Thank you for the kind words, ill let ryan know to check the thread out. We are all at mfest even mr thomas himself. We have a booth stop by __________________ BEFORE YOU BUY YOUR NEXT BMW, EMAIL OUR GUY KOTE FIRST! Kote M Sales:Kotem@bmwofcamarillo.com Cell:805-368-9101 vipfinance@bmwofcamarillo.com for warranties!
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04-24-2012, 08:40 AM	#10
pharmdphd98 PharM3 18 Rep 295 Posts Drives: 2010 E92 M3 Join Date: Nov 2011 Location: CA iTrader: (0)	I can't believe I missed the MFEST and I was in Vegas! You will like the low end torque of the 135i. Be sure to get a JB4 and DCI and you will be very happy. Thanks for sharing your positive experience with Steve Thomas BMW. I am hoping that Ryan can help me with the purchase of a 2013 M3. Let's see what happens....
	Appreciate 0 Quote

07-03-2012, 09:04 PM	#12
Grail05 Putcha ang ganda... 279 Rep 5,441 Posts Drives: 17 F82 M4 Join Date: Feb 2010 Location: Los Angeles, Brea CA. iTrader: (10)	They are just insane when it comes to customer service... I will put my fingers and toes up giving them 10thoes up lol __________________
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07-03-2012, 10:31 PM	#13
GOLFFRR 10776 Rep 27,588 Posts Drives: GOLFFRR cart Join Date: Mar 2009 Location: we sell BMWs to "ALL" US states iTrader: (4)	^^ thanks buddy appreciate it __________________ BEFORE YOU BUY YOUR NEXT BMW, EMAIL OUR GUY KOTE FIRST! Kote M Sales:Kotem@bmwofcamarillo.com Cell:805-368-9101 vipfinance@bmwofcamarillo.com for warranties!
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07-06-2012, 11:45 AM	#14
Powerbeast Lieutenant General 5408 Rep 10,825 Posts Drives: F80 M3 RarriRot Join Date: Mar 2009 Location: SoCal iTrader: (4)	Awesome.
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07-09-2012, 11:19 AM	#16
positiveions Lieutenant General 961 Rep 11,722 Posts Drives: 19 Tacoma, 16 Golf wagon Join Date: Sep 2007 Location: Upland, CA iTrader: (2) Garage List 2019 Toyota Tacoma [0.00] 2016 VW Golf Sports ... [0.00] 1998 BMW M3 [0.00] 1990 BMW 325is [0.00]	you know, I can help you with depression; I'm an RN at a psych hospital . Congrats though. Ryan is a great asset for this community.
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