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02-12-2014, 06:19 PM | #133 |
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Congrats on getting it taken care of. Even reading your post makes me want to keep purchasing BMW vehicles. Especially if they take care of people with legit concerns such as yours and you were not at fault.
Good job BMW. Thumbs up
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02-12-2014, 06:36 PM | #136 | ||||
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02-12-2014, 09:19 PM | #137 |
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Happy this worked out for the OP - that BMW stepped to the plate. My experience was different. The catalytic converter failed on mine when the car had about 20k on it. BMW replaced it without question. Fast forward some years and miles later (about 85k as I remember), and the replaced cat failed with 65k on it. Turn out BMW found that they had received a bad bunch of cats from their supplier, and had replaced my bad one with another from the bad bunch. But they refused to replace it, as "we already replaced it once." So I was out $1400 + labor for their defective part.
I'm not sure if the NHTSA/EPA ever figured that out, but BMW was at serious risk for not issuing a recall. Extending the warranty on the car is a good idea - did BMW charge the OP for the warranty?
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02-12-2014, 09:21 PM | #138 | |
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02-12-2014, 09:36 PM | #139 | ||
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02-12-2014, 10:01 PM | #140 |
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Don't get too optimistic. BMW have told many folks to "go jump off a cliff", like they did me when I had a part fail at about 40 miles over the 50k limit... In some cases they are great and in others pretty cold and hard asses. It is a bit luck of the draw. Anyway, I for one certainly won't make this single story my new found passion for a lifelong commitment to BMW.
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02-12-2014, 10:10 PM | #142 |
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They also took care of me after catastrophic engine failure at 9,500 miles. See signature.
I will say, however, the amount of help you get is directly proportional to the mount of sweat equity you put in and patience you have. Get to the "right" person at BMW.
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02-12-2014, 10:10 PM | #143 | |
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02-12-2014, 10:18 PM | #144 | |
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02-12-2014, 11:49 PM | #145 |
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I realized how great BMW is only after I switched. Now dealerships, they can be hit or miss, but BMW as a company has been class act. For instance, letting you trade your lease free and clear (Audi doesn't, keeps you on the lease even if you trade it to someone), great lease rates, their lease damage policy per the book is much more forgiving than others, and my interaction with support staff has been superior.
I know for every one of these posts, we can probably dig up one that didn't go so well (often involving a dealer), but I'm looking forward to swapping out my S4 next year. |
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02-13-2014, 12:00 AM | #146 | |
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A few days ago I sent all those bearings to another engine expert. This time it was a Porsche engine expert. I spoke to him about it yesterday. He described something called "oil cavitation" caused by the thick oil and said it was ripping off the coating from the bearings near the parting lines. He went on to say that material once ripped was meshing with compression stroke and causing the excessive wear patterns always seen on the upper bearing. It's just like Kawasaki said: get 10 experts, and you get 10 opinions. Clevite was just one of them...that's all. |
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02-13-2014, 12:01 AM | #147 |
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Board members were quick to dismiss when I first said that BMW will assess case-by-case and extend a goodwill warranty in the event of bearings failing. This is a classic example. So don't despair because there is extended hope given the coverage the issue has attracted everywhere.
Well done BMW
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02-13-2014, 03:47 AM | #150 |
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Congratulations OP. I hope this sets precedence for future cases.
This is a definite step in the right direction. Enjoy the new motor (and the new bearings!).
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02-13-2014, 05:21 AM | #151 |
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some pretty badass news for some people.
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02-13-2014, 07:01 AM | #153 | |
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Looking at the geographical location of likely [1] bearing related engine failures and comparing it with the fuel octane available in those locations there is an obvious pattern. Highest failure rate is in California fuel rating range 91 - 87 Medium rate is in markets with fuel octane rating is 93 -87 Low rate [2] is in markets with fuel octane rating is 94 - 91 Its my understanding that: If you run any fuel below 91 octane then that is likely to lead to engine damage. If you run with an aggressive ECU tune that over elevates the minimum level of ignition advance that the ECU can use to stop detonation and 91 octane fuel then that may also lead to engine damage (more likely with hot air temps). There are cases were M3 owners have been observed using 87 octane fuel. Business lease car owners are far less likely to care what fuel they use - storing up damage for later users. This doesn't mean that I'm suggesting that detonation is the lead cause but simply that it could be considered as a factor in some cases. [1] This is from data that has been supplied by owners & third parties and that found by Internet searching. There are undoubtedly more failures that remain undiscovered but Euro M3 forums just don't have the failures stories that USA M3 forums do (I found 1 non bearing failure in a UK M3 forum). Europe in general has a high Internet penetration similar to the USA, we are equally as car obsessed and like to moan about our problems on forums the same as everyone else. There is no reason why Euro M3 forums aren't filled with engine failure horror stories other than they just aren't happening on the same scale. [2] Haven't found any yet. Last edited by SenorFunkyPants; 02-13-2014 at 11:14 AM.. |
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02-13-2014, 10:54 AM | #154 |
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^ so would you guys suggest 91 with no ethanol or 94 with 10% ethanol and additives for a non tuned m3?
I'm asking this because all this time, I've been using non ethanol 91 from Shell that's available in Canada (Ontario) but there's been discussion about using 94ultra which is essentially 91 with ethanol and additives to get to 94.
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