Shocker Failure

Earl · 07-14-2012, 01:28 PM

I have had a knock on the car that has been driving me nuts, got the car up on the jack today to my horror found this crack going right through the bottom of the shocker. Car is 58 plate 16,000 miles.I have extened BMW warranty just hope this is covered.

Earl · 07-14-2012, 05:53 PM

Pic is of o/s/r shock absorber

Sailorbaz · 07-15-2012, 02:38 AM

Oh F**k aye, that would NEED to be covered. That's a serious failure, good spot mate. And for a car that's only done 16K, that's ridiculous.

Good luck with the Warranty, keep us posted.

DivideBYZero · 07-17-2012, 07:31 AM

That WILL be covered. I had an extended warranty for five years when I had an E46 M3 and it was comprehensive. It DOES depend on which type you opted for, though, as there are drivetrain only warranties which likely would not cover this. Which did you get?

Earl · 07-17-2012, 12:15 PM

Have comprehensive 0 excess policy, car is booked in tomorrow. The service foreman agreed it should be covered, although he did ask me if i had whacked in to anything. I will let you know how it goes.

Stuart

Neil McRae · 07-17-2012, 03:16 PM

won't they have to do both sides?

Earl · 07-18-2012, 01:48 PM

Car still off the road, car sat there all day then they tell me "we ordered the wrong shock absorber", I suspect they ordered a non EDC one. I was pushing them to change both sides but they wont wear it because the car has such low mileage. The bad news is it will be at least a week as the part needed is on back order from Germany.

Stuart

Neil McRae · 07-18-2012, 03:33 PM

hmm part on back order means lots of people having this fault. same is true for throttle actuators.

New_m3 · 07-29-2012, 06:57 AM

I had this problem with my 57 plate car was a year old. It got replaced under warranty.

Earl · 07-29-2012, 11:12 AM

Car went in to the dealer on Thursday, shock absorber replaced under warranty, I tried again to push them to change both sides, but they were not entertaining it.

Stuart

New_m3 · 07-29-2012, 04:06 PM

Yes, same with me. They would only replace the one side, but 35,000 miles later I haven't felt any negative effects.

07-14-2012, 01:28 PM	#1
Earl New Member 2 Rep 11 Posts Drives: E90 M3 Join Date: Dec 2011 Location: Scotland iTrader: (0)	Shocker Failure I have had a knock on the car that has been driving me nuts, got the car up on the jack today to my horror found this crack going right through the bottom of the shocker. Car is 58 plate 16,000 miles.I have extened BMW warranty just hope this is covered. Attached Images
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07-14-2012, 05:53 PM	#2
Earl New Member 2 Rep 11 Posts Drives: E90 M3 Join Date: Dec 2011 Location: Scotland iTrader: (0)	Pic is of o/s/r shock absorber
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07-15-2012, 02:38 AM	#3
Sailorbaz Private 9 Rep 79 Posts Drives: 2014 F10 M5 & 2004 M3 CSL Join Date: Jan 2011 Location: Northern Ireland iTrader: (0)	Oh F**k aye, that would NEED to be covered. That's a serious failure, good spot mate. And for a car that's only done 16K, that's ridiculous. Good luck with the Warranty, keep us posted. __________________ 2004 M3 CSL with Supersprint and 2013 F10 520d Worldwide M3 CSL Register based in the UK
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07-17-2012, 07:31 AM	#4
DivideBYZero Never underestimate the Home-Bowl 484 Rep 821 Posts Drives: F87 M2<E92 M3<E46 M3 Join Date: Jul 2011 Location: UK iTrader: (0) Garage List 2017 BMW M2 [0.00] 2016 BMW M235i [0.00] 2012 BMW 120d M Spo ... [0.00] 2010 BMW M3 - SOLD [10.00] 2002 BMW Z3 2.2i Sport [0.00] 2001 BMW M3 - SOLD [9.00]	That WILL be covered. I had an extended warranty for five years when I had an E46 M3 and it was comprehensive. It DOES depend on which type you opted for, though, as there are drivetrain only warranties which likely would not cover this. Which did you get? __________________ 2017 F87 M2, MG, M-DCT 2002 E36/7 Z3 2.2 Sport 5MT 2016 F22 M235i Coupe, MW, ZF8
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07-17-2012, 12:15 PM	#5
Earl New Member 2 Rep 11 Posts Drives: E90 M3 Join Date: Dec 2011 Location: Scotland iTrader: (0)	Have comprehensive 0 excess policy, car is booked in tomorrow. The service foreman agreed it should be covered, although he did ask me if i had whacked in to anything. I will let you know how it goes. Stuart
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07-17-2012, 03:16 PM	#6
Neil McRae BMW Motorsport 235 Rep 2,225 Posts Drives: BMW ///M4 F82 / BMW ///M5 F10 Join Date: Jan 2009 Location: Surrey iTrader: (1) Garage List 2020 BMW M5 CP [0.00] 2015 BMW M4 [10.00]	won't they have to do both sides? __________________ -- Neil J. //McRae -- Alive and Kicking -- neil at DOMINO.ORG --///M ARMY M5 CP Alpine White -- M2 LBB -- M4 DCT CP Alpine White
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07-18-2012, 01:48 PM	#7
Earl New Member 2 Rep 11 Posts Drives: E90 M3 Join Date: Dec 2011 Location: Scotland iTrader: (0)	Car still off the road, car sat there all day then they tell me "we ordered the wrong shock absorber", I suspect they ordered a non EDC one. I was pushing them to change both sides but they wont wear it because the car has such low mileage. The bad news is it will be at least a week as the part needed is on back order from Germany. Stuart
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07-18-2012, 03:33 PM	#8
Neil McRae BMW Motorsport 235 Rep 2,225 Posts Drives: BMW ///M4 F82 / BMW ///M5 F10 Join Date: Jan 2009 Location: Surrey iTrader: (1) Garage List 2020 BMW M5 CP [0.00] 2015 BMW M4 [10.00]	hmm part on back order means lots of people having this fault. same is true for throttle actuators. __________________ -- Neil J. //McRae -- Alive and Kicking -- neil at DOMINO.ORG --///M ARMY M5 CP Alpine White -- M2 LBB -- M4 DCT CP Alpine White
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07-29-2012, 06:57 AM	#9
New_m3 Second Lieutenant 20 Rep 246 Posts Drives: E92 M3 Join Date: Jun 2008 Location: UK iTrader: (0)	I had this problem with my 57 plate car was a year old. It got replaced under warranty.
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07-29-2012, 11:12 AM	#10
Earl New Member 2 Rep 11 Posts Drives: E90 M3 Join Date: Dec 2011 Location: Scotland iTrader: (0)	Car went in to the dealer on Thursday, shock absorber replaced under warranty, I tried again to push them to change both sides, but they were not entertaining it. Stuart
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07-29-2012, 04:06 PM	#11
New_m3 Second Lieutenant 20 Rep 246 Posts Drives: E92 M3 Join Date: Jun 2008 Location: UK iTrader: (0)	Yes, same with me. They would only replace the one side, but 35,000 miles later I haven't felt any negative effects.
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