Problems with **********s?

jcfonz · 05-22-2008, 01:21 PM

Hi, I finally paid of my 03 E46 M3 and decided to have some work done to my car. Started by ordered a CSL style rear diffuser and a Hamann Style front lip spoiler from **********s.com. This order was placed nearly two weeks ago and aside from an email from a "tara" saying that one of the diffuser was on back order and the Front lip had been shipped, I have been unable to solicit anymore responses from the company regarding my order status, tracking numbers or information on the other products that they offer that I expressed interest in. I yet to receive any of the parts that I ordered and I am a bit perplexed as to the lack of customer service, especially since I fully intended to spend even more money at their store. I am starting to wonder if I've ripped off for $600+ and I am glad that I had held off on ordering everything else that I had planned too. Wondering if anyone else has had the same experience?

jcfonz · 05-22-2008, 01:31 PM

oops... wrong thread.

Ryan(e92) · 05-22-2008, 02:01 PM

Most people in the car business have shitty customer service. Ive dealt with **********s and have recieved every item that I have purchased through them. You will get what you ordered or you will be refunded.

05-22-2008, 01:21 PM	#1
jcfonz Registered 1 Rep 3 Posts Drives: E46 BMW M3 Join Date: May 2008 Location: Boston, MA iTrader: (0)	Problems with ******s? Hi, I finally paid of my 03 E46 M3 and decided to have some work done to my car. Started by ordered a CSL style rear diffuser and a Hamann Style front lip spoiler from **********s.com. This order was placed nearly two weeks ago and aside from an email from a "tara" saying that one of the diffuser was on back order and the Front lip had been shipped, I have been unable to solicit anymore responses from the company regarding my order status, tracking numbers or information on the other products that they offer that I expressed interest in. I yet to receive any of the parts that I ordered and I am a bit perplexed as to the lack of customer service, especially since I fully intended to spend even more money at their store. I am starting to wonder if I've ripped off for $600+ and I am glad that I had held off on ordering everything else that I had planned too. Wondering if anyone else has had the same experience?
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05-22-2008, 01:31 PM	#2
jcfonz Registered 1 Rep 3 Posts Drives: E46 BMW M3 Join Date: May 2008 Location: Boston, MA iTrader: (0)	oops... wrong thread.
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05-22-2008, 02:01 PM	#3
Ryan(e92) Captain 17 Rep 705 Posts Drives: SG M6 coupe Join Date: Oct 2006 Location: Newport Beach iTrader: (6)	Most people in the car business have shitty customer service. Ive dealt with **********s and have recieved every item that I have purchased through them. You will get what you ordered or you will be refunded.
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