BMW AUTOHAUS Refused To Top Of My Oil!

1Mgen · 07-21-2009, 06:11 PM

if I can afford a M3 instead of a 135, I will top up my own fluids with my purchased 10w60 as like now, always topping up the 135i myself.

SlammedR8 · 07-22-2009, 09:25 AM

Quote:

Originally Posted by 1Mgen

if I can afford a M3 instead of a 135, I will top up my own fluids with my purchased 10w60 as like now, always topping up the 135i myself.

thats not the point...anyone of us can obviously offord $20 for a bottle. TO ME (and most others) its about principal. You say that now that if you could afford an M3, you wouldnt mind topping off yourself. But trust me, you wouldn't want to.

Also, this thread is about the fact that some dealers top you off, and others (Autohaus) completely deny you of ANY top offs.

Vise · 07-22-2009, 10:36 AM

Agree with slammed on this one... not to mention the fact that your dealership should be topping up your 135i for free as well, they did so on my 325i so not sure why they wouldn't on your car.

darklord · 07-22-2009, 08:20 PM

I think I am using about $20 per friggen 100kms in gas right now

revmmm · 07-22-2009, 08:52 PM

Quote:

Originally Posted by darklord

I think I am using about $20 per friggen 100kms in gas right now

Only $20? You must be driving pretty slow then.

GregW / Oregon · 07-22-2009, 08:59 PM

Quote:

Originally Posted by slammedm3

I told her I have never had to buy the oil to top of my old 330, she said because the M3 uses more expensive oil (10-60) that she wouldn't be able to give one of the techs a liter of oil to top me off.

In the US, even though we get 4 years of scheduled maintenance included, dealers are not reimbursed for oil top offs. It is a consumable that is not covered. Many dealers will do so for their customers, especially if you bought the car there.

That being said, it's a petty thing to complain about and expect for free. Compare how much you spend on gas to your oil bill to put it in perspective.

Jaypod · 07-22-2009, 09:09 PM

Quote:

Originally Posted by GregW / Oregon

In the US, even though we get 4 years of scheduled maintenance included, dealers are not reimbursed for oil top offs. It is a consumable that is not covered. Many dealers will do so for their customers, especially if you bought the car there.

That being said, it's a petty thing to complain about and expect for free. Compare how much you spend on gas to your oil bill to put it in perspective.

+1

I dont think its covered here either - I usually just buy a litre to keep in the car so I have it just in case - cant be bothered to go to a dealer to try to get a top up since I rarely pass a BMW dealership - just a convienence thing. I did however have a good experience once as I did pass buy a dealership when the add oil message appeared. My intention was just to buy a litre, they asked me if my oil was low - it was late in the day - they apologized profusely for not having a tech to put it in my car for me and just gave me a bottle and I was on my way - nice touch considering I didnt buy my car there or service it there.

Kudos to those that get the free top up though - never hurts to ask!

SlammedR8 · 07-23-2009, 08:28 AM

Quote:

Originally Posted by Jaypod

+1

I dont think its covered here either - I usually just buy a litre to keep in the car so I have it just in case - cant be bothered to go to a dealer to try to get a top up since I rarely pass a BMW dealership - just a convienence thing. I did however have a good experience once as I did pass buy a dealership when the add oil message appeared. My intention was just to buy a litre, they asked me if my oil was low - it was late in the day - they apologized profusely for not having a tech to put it in my car for me and just gave me a bottle and I was on my way - nice touch considering I didnt buy my car there or service it there.

Kudos to those that get the free top up though - never hurts to ask!

Your right, its not covered by everyone. But MOST do it. Maranello never used to say no to me either, the last time they did. But Town & Country seems to be the place to go if your in that area. Luckily there are 3-4 dealers VERY close to me at all times so its easy for me. To be honest, I dont expect it for free, I mean it doesnt make much sense for it to be free because GregW was correct...the dealership is not reimbursed for the free oil they use to top off cars. But..since some do...why not take advantage and get free oil? If I offered you a $20 bill, would you say no?

1Mgen · 07-23-2009, 08:39 AM

lol...true..it is customer delight. And everyone wants freebies.

M3 vert · 07-23-2009, 09:33 AM

Quote:

Originally Posted by slammedm3

Your right, its not covered by everyone. But MOST do it. Maranello never used to say no to me either, the last time they did. But Town & Country seems to be the place to go if your in that area. Luckily there are 3-4 dealers VERY close to me at all times so its easy for me. To be honest, I dont expect it for free, I mean it doesnt make much sense for it to be free because GregW was correct...the dealership is not reimbursed for the free oil they use to top off cars. But..since some do...why not take advantage and get free oil? If I offered you a $20 bill, would you say no?

I would

GregW / Oregon · 07-23-2009, 09:48 AM

Quote:

Originally Posted by slammedm3

If I offered you a $20 bill, would you say no?

CAN$ or US$?

darklord · 07-23-2009, 12:19 PM

Quote:

Originally Posted by GregW / Oregon

CAN$ or US$?

Aren't they the same?

SlammedR8 · 07-23-2009, 12:33 PM

Quote:

Originally Posted by GregW / Oregon

CAN$ or US$?

Canadian, it will take you further

M3 vert · 07-23-2009, 12:33 PM

Quote:

Originally Posted by darklord

Aren't they the same?

1Mgen · 07-23-2009, 01:50 PM

Quote:

Originally Posted by slammedm3

Canadian, it will take you further

1Mgen · 07-23-2009, 01:52 PM

can you guys just go into the dealerships with your M3 and ask them to give you a bottle or half bottle, or a couple bottles of oil instead, telling them you will top it up yourself?? lol..

darklord · 07-23-2009, 02:25 PM

Quote:

Originally Posted by 1Mgen

can you guys just go into the dealerships with your M3 and ask them to give you a bottle or half bottle, or a couple bottles of oil instead, telling them you will top it up yourself?? lol..

Hey 1guy..is there nobody listening to you on the 1 series posts??? Beat it...LOL

1Mgen · 07-23-2009, 02:27 PM

Quote:

Originally Posted by darklord

Hey 1guy..is there nobody listening to you on the 1 series posts??? Beat it...LOL

just always luv the M3 guys here..lol...

Jaypod · 07-23-2009, 02:32 PM

Quote:

Originally Posted by 1Mgen

just always luv the M3 guys here..lol...

But seriously though, beat it!!!

You should get some 1er's together for the upcoming track day Gearhead is putting together - would love to see how they do around the track - pretty well I would imagine

1Mgen · 07-23-2009, 02:41 PM

not many 1er's like tracking their rides..
for the oil, 10w60, what are the 10w60 made by? German mobil1?

Jaypod · 07-23-2009, 02:57 PM

Quote:

Originally Posted by 1Mgen

not many 1er's like tracking their rides..
for the oil, 10w60, what are the 10w60 made by? German mobil1?

Castrol TWS Motorsport - unfortunately you cant just go to Canadian Tire to buy it

kmac1980 · 08-05-2009, 10:16 AM

This weekend on the way to the cottage, got the low oil warning, stopped in at Durham BMW... they wouldnt do a no-charge top-up so I bought the liter bottle from them.

They claim BMW canada doesn't compensate them for the oil so they cant do it, but if i was a Durham BMW customer they would have comped me for it.

Funny, my last top up at BMW toronto they didnt even ask me who I was LOL... I guess the small town guys are on a tighter budget?

07-21-2009, 06:11 PM	#45
1Mgen Banned 15 Rep 437 Posts Drives: 135i Join Date: May 2009 Location: Toronto iTrader: (0)	if I can afford a M3 instead of a 135, I will top up my own fluids with my purchased 10w60 as like now, always topping up the 135i myself.
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07-22-2009, 10:36 AM	#47
Vise Captain 30 Rep 888 Posts Drives: Porsche GT3 RS Join Date: Feb 2006 Location: Toronto, Canada iTrader: (7) Garage List 2011.75 E90 M3 [10.00]	Agree with slammed on this one... not to mention the fact that your dealership should be topping up your 135i for free as well, they did so on my 325i so not sure why they wouldn't on your car. __________________ Current: 2015 Porsche 911 Carrera GTS Sapphire Blue / Black Leather + Alcantara Interior Past: 2013 Mercedes C63 AMG Sedan Magnetite Black / designo Porcelain/Black Leather RIP: 2011 BMW M3 Sedan Alpine White / Fox Red Novillo Leather Past: 2008 BMW M3 Sedan Melbourne Red / Black Novillo Leather
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07-22-2009, 08:20 PM	#48
darklord Ruler of the Universe 10 Rep 399 Posts Drives: 11 Silver Merc E63 (W212) Join Date: Sep 2007 Location: GTA-ish iTrader: (0)	I think I am using about $20 per friggen 100kms in gas right now
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07-23-2009, 08:39 AM	#53
1Mgen Banned 15 Rep 437 Posts Drives: 135i Join Date: May 2009 Location: Toronto iTrader: (0)	lol...true..it is customer delight. And everyone wants freebies.
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07-23-2009, 01:52 PM	#60
1Mgen Banned 15 Rep 437 Posts Drives: 135i Join Date: May 2009 Location: Toronto iTrader: (0)	can you guys just go into the dealerships with your M3 and ask them to give you a bottle or half bottle, or a couple bottles of oil instead, telling them you will top it up yourself?? lol..
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07-23-2009, 02:41 PM	#64
1Mgen Banned 15 Rep 437 Posts Drives: 135i Join Date: May 2009 Location: Toronto iTrader: (0)	not many 1er's like tracking their rides.. for the oil, 10w60, what are the 10w60 made by? German mobil1?
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08-05-2009, 10:16 AM	#66
kmac1980 Major 35 Rep 1,034 Posts Drives: '19 540xi Join Date: Jan 2006 Location: toronto iTrader: (1)	This weekend on the way to the cottage, got the low oil warning, stopped in at Durham BMW... they wouldnt do a no-charge top-up so I bought the liter bottle from them. They claim BMW canada doesn't compensate them for the oil so they cant do it, but if i was a Durham BMW customer they would have comped me for it. Funny, my last top up at BMW toronto they didnt even ask me who I was LOL... I guess the small town guys are on a tighter budget?
	Appreciate 0 Quote