what is 1-800 number for status check?

[LMSM3]

Also, What kind of information do I have to provide?

thanks,

[Erhan]

1-800-831-1117

VIN or order number.

[LMSM3]

Originally Posted by erhanh

1-800-831-1117

VIN or order number.

Thanks,

8/18/2011 Car will be out of the production line

[Erhan]

[Pointerman]

Get friendly with your sales person and give him a call once a week. Their system is updated real time (phone system is 3 or 4 days behind) and he can give you the name of the ship your car is on when it is on the water. Tracking the boat for several weeks is entertaining.

[Erhan]

Originally Posted by Pointerman

Get friendly with your sales person and give him a call once a week. Their system is updated real time (phone system is 3 or 4 days behind) and he can give you the name of the ship your car is on when it is on the water. Tracking the boat for several weeks is entertaining.

The website is delayed couple days. The 1-800 number is updated daily.

[LMSM3]

Originally Posted by erhanh

The website is delayed couple days. The 1-800 number is updated daily.

I just talked to customer service since I am bored at work...
They told my car is in body paint shop now.

:clap :

[quadpipes]

I found this writeup to be very informative;

http://www.m3post.com/forums/showthread.php?t=43692

Also, once you know your ship and the carrier line for which she serves, I found this website to be very accurate;

http://www.marinetraffic.com/ais/

MarineTraffic.com also has an app (at least for Droid) that is quite amusing.

And check the carrier's website. Sometimes you can access their schedule which is usually very accurate.

The tracking the vessel part can really be entertaining and informative - except when the ship is on the open ocean.

Good luck!

[Pointerman]

Originally Posted by erhanh

The website is delayed couple days. The 1-800 number is updated daily.

Updated daily with info from several days ago. When I called the number and it said my car was waiting at port for transport and then called my dealer who said the car shipped two days ago it was very clear that the system is a pinch behind the dealer system.