ESS VT2-650 Engine Blowout/Bearing Failure at 20k miles

[shadye90]

Well put it to you this way i work for BMW NA and i have done PLENTY of goodwills and have never made anyone sign such a form...

Originally Posted by US///M3

I made it up.
This is what a typical release form reads:

General Release


IN CONSIDERATION OF a one-time goodwill offer, BMW will provide xyz to ...the undersigned releases and fully discharges BMW of North America, LLC (“BMWNA”), BAYERISCHE MOTOREN WERKE AG (“BMW AG”) and each of their predecessors, successors, subsidiaries and affiliated entities, parents, partners, dealers, officers, directors, shareholders, agents, servants, employees, representatives, attorneys, heirs, successors and assigns, past and present, and each of them (hereinafter collectively referred to as the “Releasees”), from any and all claims, demands and causes of action of any and every kind and nature, including, without limitation, claims or fraud, negligent misrepresentation, non-discloser, fraudulent misrepresentation, negligence, personal injuries, product liability, breach damages, attorneys fees, damages, costs and expenses, whether known or unknown, suspected or unsuspected, which the undersigned now owns or holds or at any time heretofore has owned or held against the others arising out of, resulting from, or in any way related to the undersigned’s 2008 BMW M3, vehicle identification number….

The undersigned recognizes that in executing this General Release that this instrument shall be effective as a bar to each and every action, claim, demand or cause of action released hereby.

No action taken by the Releasees, either previously or in connection with this Generation Release shall be deemed or construed to be an admission of the truth, falsity, fault or liability of the matter pertaining to any action, claim, demand, or cause of action referred to herein or relating to the subject matter of this General Release.

The undersigned will keep confidential the existence and terms of this General Release. The undersigned agrees not to reveal the facts leading up to the terms or conditions of this General Release in any communication form including, but not limited to, word-of-mouth, print, broadcast or internet.

[baba louey]

Originally Posted by shadye90

Well put it to you this way i work for BMW NA and i have done PLENTY of goodwills and have never made anyone sign such a form...

Can you give an example of a BMW 'goodwill' action? I'm trying to get a sense of what the term 'goodwill' means in this context.

I had the airbag module fail on my A4 6 months after the warranty expired. Audi NA and the dealership covered 2/3's of the cost with me paying the last 1/3. Would that be an example?

[shadye90]

Originally Posted by baba louey

Can you give an example of a BMW 'goodwill' action? I'm trying to get a sense of what the term 'goodwill' means in this context.

I had the airbag module fail on my A4 6 months after the warranty expired. Audi NA and the dealership covered 2/3's of the cost with me paying the last 1/3. Would that be an example?

Goodwill is anything that the dealer or manufacturer is willing to cover that does not qualify for coverage under the factory or cpo/extended warranty. So yes your example was one type of goodwill coverage.

[mjposner]

Just as an aside, I had flood damage to my 08 and the dealer quoted 34,000 to obtain a new engine from germany and install. Engine was 25k, install 9k. Insurance carrier decided to total instead.

[US///M3]

Originally Posted by shadye90

Well put it to you this way i work for BMW NA and i have done PLENTY of goodwills and have never made anyone sign such a form...

Maybe, it's for a few cases that are above your pay grade.
Or certain cases have to be resolved by certain individuals...

[shadye90]

Originally Posted by US///M3

Maybe, it's for a few cases that are above your pay grade.
Or certain cases have to be resolved by certain individuals...

And"maybe"one day the spread of misinformation on the internet will come to a complete stop.

[shadye90]

Originally Posted by Team Plutonium

Never!

Now go and get the OP a new engine already!

I just spoke to the wizard behind the curtain and he says "approved!" lol

[US///M3]

Originally Posted by shadye90

And"maybe"one day the spread of misinformation on the internet will come to a complete stop.

Is that release form fake?

[shadye90]

Originally Posted by US///M3

Is that release form fake?

Do you know for a fact that such a form came directly from a BMW dealer or did you "find it on the net?"

[shadye90]

Originally Posted by Team Plutonium

OP is all set!

All jokes aside i hope all the best works out for the OP.. It will really depend on which dealer and who the OP deals with in that particular dealer to determine the outcome..Best of luck..

[shadye90]

Originally Posted by Team Plutonium

OP is all set!

Sorry to thread jack but how are you liking the 991? I was at the Glen recently and had the chance to make a few laps in my friends 997.1 GT3 cup car and he is waiting for the 991 GT3 to be released..

[US///M3]

Originally Posted by shadye90

Do you know for a fact that such a form came directly from a BMW dealer or did you "find it on the net?"

It's an actual release form from BMW NA, if you don't believe me, ask your supervisor on monday and get back with me.

[shadye90]

Originally Posted by Team Plutonium

I don't think the dealer has much say in this, at that level a regional supervisor from BMW NA will most likely take a look and assess the situation, and authorize coverage or not. They'll pull the shadow memory and check for over revs, etc... and by doing that they'll know that the car was modified, and that will most likely be the end.

Love it, I have a comparison thread within the vs. section.

Not necessarily. Initially the mechanic and shop foreman will assess the damage and make a preliminary analysis of what needs to be done to correct the problem. Most likely they will need to submit a PUMA case to BMW where they will report their findings and it is there where BMW NA will decide whether or not a regional supervisor will need to come see the car. This is usually how it works but like anything else there are many variables which i cannot get into on a public forum that can affect this decision if you know what i mean. Up until recently i was a SA at a corporate owned dealer so i have seen it first hand..
Awesome..i will go check the thread out!

[shadye90]

Originally Posted by US///M3

It's an actual release form from BMW NA, if you don't believe me, ask your supervisor on monday and get back with me.

I will be sure to make it my top priority before anything else i do to find out for you..

[US///M3]

Originally Posted by Team Plutonium

Love it, I have a comparison thread within the vs. section.

I'm a big of the 991, you're lucky. Can I find one with no optiobs for $500 above dealer invoice? Hee hee hee

[aus]

Originally Posted by shadye90

Not necessarily. Initially the mechanic and shop foreman will assess the damage and make a preliminary analysis of what needs to be done to correct the problem. Most likely they will need to submit a PUMA case to BMW where they will report their findings and it is there where BMW NA will decide whether or not a regional supervisor will need to come see the car. This is usually how it works but like anything else there are many variables which i cannot get into on a public forum that can affect this decision if you know what i mean. Up until recently i was a SA at a corporate owned dealer so i have seen it first hand..
Awesome..i will go check the thread out!

Thanks for the insight.
How can a dealership be owned by corporate? I thought they had to be independent- pretty much what Tesla is have some trouble with in some states now.

[IL8Apex]

Originally Posted by aus

Thanks for the insight.
How can a dealership be owned by corporate? I thought they had to be independent- pretty much what Tesla is have some trouble with in some states now.

Maybe he means owned by a corporation, such as Penske Auto Group.

[shadye90]

Originally Posted by aus

Thanks for the insight.
How can a dealership be owned by corporate? I thought they had to be independent- pretty much what Tesla is have some trouble with in some states now.

Originally Posted by IL8Apex

Maybe he means owned by a corporation, such as Penske Auto Group.

No..I meant BMW NA owned dealership. Here on the East cost there were 2 dealers owned by BMW NA..One of them is no longer owned by BMW NA anymore

[aus]

I thought most stats require the dealership to be independent of manufacturer?
Maybe its different in your state? Tesla just lost a case in Texas about selling direct to consumer as a manufacturer.

[shadye90]

Originally Posted by aus

I thought most stats require the dealership to be independent of manufacturer?
Maybe its different in your state? Tesla just lost a case in Texas about selling direct to consumer as a manufacturer.

Possibly it is different in your state but here in NY BMW NA had ownership of 2 Dealers and so does MB and Audi..

[LarThaL]

7 page thread and not one word from any SC company.

[PhillyNate]

Originally Posted by LarThaL

7 page thread and not one word from any SC company.

Interesting...