Help with AA pulley belt! Kind of an emergency...

dogears · 06-05-2009, 08:30 AM

Good enough...... Case closed.

I was just itching to post that really cool looking close up picture.

Btw, I saw a dude in Philly with a red E46 with your supercharger kit. Methanol injection in trunk. It was badass!! Good stuff.

Quote:

Originally Posted by Active Autowerke

It is an isolated issue that happened with one batch of belts. We have sold over 550 kits so when 15-20 have an issue it is considered isolated. I apologize for the inconvenience this caused you and I appreciate your patience as well as the OP's.

mixja · 06-06-2009, 06:40 AM

Quote:

Originally Posted by Active Autowerke

Just replied to your email Justin. I will send one via UPS since apparently USPS lost it. Sorry for the trouble and thanks for your patience.

Thanks - these things happen, can't wait to get the pulley kit back on...

tem0618 · 06-06-2009, 07:10 AM

How do we identitfy if we need to have the belt that was shipped to us replaced? I ordered mine thru Jlevi last Feb 27?

SV Concepts III · 06-06-2009, 06:58 PM

Hi Artemis,

I will confirm with AA if you need a new belt.

wolftrouble · 06-06-2009, 10:47 PM

Just to close out the original topic of the thread, roommate overnighted me the belt, and a couple hours in my buddy's garage (and a blood sacrifice or two) got me back up and running again.

The new belt seems shorter (could just be my perception) and was a huge bitch to get slotted into place, but then, we weren't using what I'd call top-notch tools.

Thanks again to AA for the replacement.

One aside though (and if I don't get a repsonse on this thread I'll PM): It was mentioned that this belt isn't something one can just go into an auto parts store and buy. Why not? Where CAN I buy one? Even if the old one hadn't failed, I don't like the idea of being without my M for a few days if I have a belt problem, and it sounds like, were I to lose either the belt for any reason, I have no recourse but buying a new one off AA (and waiting for it to get shipped/arrive).

SV Concepts III · 06-07-2009, 12:45 AM

Artemis,

This only effects post 06/08 vehicles so your 11/07 car does not need a new belt.

dogears · 06-07-2009, 08:28 AM

We noticed the same thing. My mechanic, who btw runs a 6 six second 3500HP twin turboed truck, felt that the old belt was probably heating up due to some mild slippage. The new belt definately seemed short when held up and directly compared. It also was a little tighter during install.

Glad it is all working. Big relief...eh??

Quote:

Originally Posted by wolftrouble

The new belt seems shorter (could just be my perception) and was a huge bitch to get slotted into place, but then, we weren't using what I'd call top-notch tools.

Thanks again to AA for the replacement.

tem0618 · 06-07-2009, 09:13 AM

Nick, thanks for the quick response. That's great service!!!!

wolftrouble · 06-07-2009, 10:59 PM

Quote:

Originally Posted by dogears

We noticed the same thing. My mechanic, who btw runs a 6 six second 3500HP twin turboed truck, felt that the old belt was probably heating up due to some mild slippage. The new belt definately seemed short when held up and directly compared. It also was a little tighter during install.

Glad it is all working. Big relief...eh??

No doubt. Just got home (~350 miles return trip) and the new belt held up just fine. Checked it for wear spots/fraying/etc. and looks like it's all good! Whew!

hondatrix · 06-08-2009, 02:20 AM

Glad you got sorted, what Brand was the new belt, if I may ask.

Omar@ActiveAutowerke · 06-08-2009, 08:35 AM

Quote:

Originally Posted by wolftrouble

Just to close out the original topic of the thread, roommate overnighted me the belt, and a couple hours in my buddy's garage (and a blood sacrifice or two) got me back up and running again.

The new belt seems shorter (could just be my perception) and was a huge bitch to get slotted into place, but then, we weren't using what I'd call top-notch tools.

Thanks again to AA for the replacement.

One aside though (and if I don't get a repsonse on this thread I'll PM): It was mentioned that this belt isn't something one can just go into an auto parts store and buy. Why not? Where CAN I buy one? Even if the old one hadn't failed, I don't like the idea of being without my M for a few days if I have a belt problem, and it sounds like, were I to lose either the belt for any reason, I have no recourse but buying a new one off AA (and waiting for it to get shipped/arrive).

Spare belts are available through AA.

wolftrouble · 06-08-2009, 12:49 PM

Quote:

Originally Posted by Active Autowerke

Spare belts are available through AA.

Oof. Ok, thanks for the heads-up... How do I buy one? Can I just PM you and get a quote? I don't see it for sale on your site...

And although I don't want to sound whiny, this does sound like... I dunno, something you should probably call out in your literature, or something. "If you buy this, you will have an AC/PS belt you will not be able to buy from an auto parts store, nor BMW, nor anywhere else but from us."

I consider belts to be almost-consumables, and it's a little scary to think that the installation of this pulley essentially makes my AC/PS replacement belt only available from a single source (at least for now?).

Ben335 · 06-08-2009, 01:57 PM

I just received my pulley set last week. How do I know if I got the new or old belt. In the box, there were 2 belts.

Ben335 · 06-09-2009, 02:45 PM

Can no one from AA answer my post from above?

dogears · 06-09-2009, 02:55 PM

Ben, call AA. Although it may seem like I am unhappy with them, I am not. They have consistantly demonstrated superlative customer support. The belt issue was an unfortunate occurance. Call them....

Quote:

Originally Posted by Ben335

Can no one from AA answer my post from above?

mvagusta · 06-15-2009, 08:31 PM

I have a 2008 m3 feb 2008 built. I put the two belts on. After I was done when I turn the steering wheel all the way to the right or left it slips. Now it doesn't do it. I noticed during hard launch when I'm shifting to 2nd it slips a little. Is my belt wrong or is it like that? It felt it had slack on it when i installed it. The other belt took two guys to put on.

Should i get some belt dressing and spray it? I don't want to do it again.

BMWM.D. · 06-16-2009, 12:20 AM

Quote:

Originally Posted by mvagusta

I have a 2008 m3 feb 2008 built. I put the two belts on. After I was done when I turn the steering wheel all the way to the right or left it slips. Now it doesn't do it. I noticed during hard launch when I'm shifting to 2nd it slips a little. Is my belt wrong or is it like that? It felt it had slack on it when i installed it. The other belt took two guys to put on.

Should i get some belt dressing and spray it? I don't want to do it again.

I would not recommend using any belt dressing. I would suggest calling AA for help on this one.

mvagusta · 06-16-2009, 12:24 AM

Thay repleyed so fast. Thay said I need to check install. I'll see tomorrow and call them

Kev · 06-16-2009, 01:24 AM

Apparently I missed my replacement belt. They sent it to my old address in Boston. The new one is on the way to Seattle.

armyav8tor · 06-16-2009, 07:53 AM

Quote:

Originally Posted by Kev

Apparently I missed my replacement belt. They sent it to my old address in Boston. The new one is on the way to Seattle.

+1, mine was sent to Germany. Would have been nice to have received an email regarding the replacement belt so I could tell them I've moved. But new belt will be here tomorrow, I'll throw the pulley back in this weekend

Omar@ActiveAutowerke · 06-16-2009, 08:22 AM

Quote:

Originally Posted by mvagusta

I have a 2008 m3 feb 2008 built. I put the two belts on. After I was done when I turn the steering wheel all the way to the right or left it slips. Now it doesn't do it. I noticed during hard launch when I'm shifting to 2nd it slips a little. Is my belt wrong or is it like that? It felt it had slack on it when i installed it. The other belt took two guys to put on.

Should i get some belt dressing and spray it? I don't want to do it again.

This is probably a routing issue. Call us when you get a chance. You can also double check here.

http://www.activeautowerke.com/insta...%20routing.jpg

Omar@ActiveAutowerke · 06-16-2009, 08:30 AM

Quote:

Originally Posted by Ben335

I just received my pulley set last week. How do I know if I got the new or old belt. In the box, there were 2 belts.

Sorry for the late response. Your belt is correct. For quickest response please call us.

06-06-2009, 07:10 AM	#25
tem0618 Private First Class 5 Rep 153 Posts Drives: E92 M3 Join Date: Jul 2006 Location: Philippines iTrader: (4)	How do we identitfy if we need to have the belt that was shipped to us replaced? I ordered mine thru Jlevi last Feb 27? __________________ CF hood, CF Trunk, Supersprint Exhaust (x-pipes/mufflers) Active Autowerke pulley, Active Autowerke SSK, Brembo BBK, DPE S-10
	Appreciate 0 Quote

06-06-2009, 06:58 PM	#26
SV Concepts III Lieutenant General 375 Rep 17,017 Posts Drives: BMW Duh Join Date: Apr 2005 Location: Santa Clara iTrader: (13)	Hi Artemis, I will confirm with AA if you need a new belt.
	Appreciate 0 Quote

06-06-2009, 10:47 PM	#27
wolftrouble Private First Class 16 Rep 148 Posts Drives: 2008 M3 Sedan Join Date: Jan 2009 Location: San Jose, CA iTrader: (0)	Just to close out the original topic of the thread, roommate overnighted me the belt, and a couple hours in my buddy's garage (and a blood sacrifice or two) got me back up and running again. The new belt seems shorter (could just be my perception) and was a huge bitch to get slotted into place, but then, we weren't using what I'd call top-notch tools. Thanks again to AA for the replacement. One aside though (and if I don't get a repsonse on this thread I'll PM): It was mentioned that this belt isn't something one can just go into an auto parts store and buy. Why not? Where CAN I buy one? Even if the old one hadn't failed, I don't like the idea of being without my M for a few days if I have a belt problem, and it sounds like, were I to lose either the belt for any reason, I have no recourse but buying a new one off AA (and waiting for it to get shipped/arrive). __________________
	Appreciate 0 Quote

06-07-2009, 12:45 AM	#28
SV Concepts III Lieutenant General 375 Rep 17,017 Posts Drives: BMW Duh Join Date: Apr 2005 Location: Santa Clara iTrader: (13)	Artemis, This only effects post 06/08 vehicles so your 11/07 car does not need a new belt.
	Appreciate 0 Quote

06-07-2009, 09:13 AM	#30
tem0618 Private First Class 5 Rep 153 Posts Drives: E92 M3 Join Date: Jul 2006 Location: Philippines iTrader: (4)	Nick, thanks for the quick response. That's great service!!!! __________________ CF hood, CF Trunk, Supersprint Exhaust (x-pipes/mufflers) Active Autowerke pulley, Active Autowerke SSK, Brembo BBK, DPE S-10
	Appreciate 0 Quote

06-08-2009, 02:20 AM	#32
hondatrix Enlisted Member 2 Rep 35 Posts Drives: E30 , Civic, YRV. Join Date: Jun 2009 Location: South Africa iTrader: (0)	Glad you got sorted, what Brand was the new belt, if I may ask.
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06-08-2009, 01:57 PM	#35
Ben335 Captain 46 Rep 891 Posts Drives: 09 M3 Finally here Join Date: Jul 2008 Location: Virginia iTrader: (2)	I just received my pulley set last week. How do I know if I got the new or old belt. In the box, there were 2 belts.
	Appreciate 0 Quote

06-09-2009, 02:45 PM	#36
Ben335 Captain 46 Rep 891 Posts Drives: 09 M3 Finally here Join Date: Jul 2008 Location: Virginia iTrader: (2)	Can no one from AA answer my post from above?
	Appreciate 0 Quote

06-15-2009, 08:31 PM	#38
mvagusta Lieutenant 16 Rep 473 Posts Drives: 2008 m3 coup Join Date: Jun 2008 Location: michigan iTrader: (1)	I have a 2008 m3 feb 2008 built. I put the two belts on. After I was done when I turn the steering wheel all the way to the right or left it slips. Now it doesn't do it. I noticed during hard launch when I'm shifting to 2nd it slips a little. Is my belt wrong or is it like that? It felt it had slack on it when i installed it. The other belt took two guys to put on. Should i get some belt dressing and spray it? I don't want to do it again.
	Appreciate 0 Quote

06-16-2009, 12:24 AM	#40
mvagusta Lieutenant 16 Rep 473 Posts Drives: 2008 m3 coup Join Date: Jun 2008 Location: michigan iTrader: (1)	Thay repleyed so fast. Thay said I need to check install. I'll see tomorrow and call them
	Appreciate 0 Quote

06-16-2009, 01:24 AM	#41
Kev Critical Care Anesthesiologist 481 Rep 8,828 Posts Drives: SMB F83 Join Date: Aug 2006 Location: Seattle, WA iTrader: (24) Garage List 2009 Porsche 911 Ca ... [9.50]	Apparently I missed my replacement belt. They sent it to my old address in Boston. The new one is on the way to Seattle. __________________ kev { divinum est sedate dolorem } "your friendly neighborhood critical care anesthesiologist"
	Appreciate 0 Quote