Did BMW fudge my order?

BeamingE39 · 10-23-2011, 10:59 AM

On my bmwusa.com's MY BMW section, I was looking at how far my cars progressed thus far and I noticed something quite odd. As those of you ordering 2012 E92s know navigation comes with the $4350 premium package. Interestingly when I look down the bulletpoints of what in included in the prem. package there's no navigation

Another member here who also has prem. on his 2012 E92 has navigation bulletpointed. On the build you own configurator, prem. pack itself does not list navigation. But when you click the $1350 option, it shows as $0 on your pricelist. Could it be that BMW forgot to add it for me?

Quote:

Originally Posted by SamS

Nav is absolutely included with 2012 Premium package.

My car is being built right now, here's the screen shot from the car tracking page:

http://www.m3post.com/forums/showthread.php?t=585069

Whoops I guess the attached pic didn't get quoted, but heres the thrend with his picture showing that he has navigation. I on the other hand again, do not have it shown

laoha · 10-23-2011, 11:19 AM

Their website is not always correct especially when you have a lot of options. Ask your CA to get you an order sheet.

MDyDinanM · 10-23-2011, 12:07 PM

if they did fudge your order,

I hope you kept the copy of the order sheet, and if it arrives, i'd refuse it and say that they didn't deliver what was ordered...

BeamingE39 · 10-23-2011, 12:30 PM

I do have a copy of the order sheet which shows that I have navigation which answers both replies. And also shows that the mistake, if any, would be on the factorys part not the dealer. From my understanding they cannot add navigation/idrive after car is completed, which it is. So I'm really hoping the factory got it right.

BMW Fanatic · 10-23-2011, 01:54 PM

Why did you wait until the car was done production to point this out?

We had one guy over here in Calgary that received what was meant to be an Alpine White Fox Red but when delivered was an Alpine White Black, he refused the car and they had to deliver another one with the correct specs.

Hopefully they get it right the first time around for you, if not refuse it and get them to give you another one with a bit of a discount considering you'll be without an ///M for another 6-8 weeks again.

Good luck

M3SQRD · 10-23-2011, 02:02 PM

My '12 also has the premium package and NAV is no longer listed on the website (it was listed while the car was in production then just disappeared one day). I've verified with my CA that my car was built with NAV and I should get my car this week if they are finally released from the VPC...

gblansten · 10-23-2011, 02:46 PM

Your order is fine.

lve2xlr8 · 10-23-2011, 03:17 PM

It's not usually accurate online

CBS · 10-23-2011, 08:25 PM

OP: I had a very similar experience. The website said I had ordered a Moonroof when I hadn't. When my SA wasn't available, I called BMW Customer Service (800-831-1117) and spoke to a "Live" Human Being and explained my concern. They asked for my Production Number and pulled up the Build Sheet. They confirmed all of my options and said the website is often incorrect. I took Euro Delivery and the Car was exactly how I had ordered it.

I am sure everything is ok but if you want you can call BMW Customer Service.

Good Luck!

Chris

Technic · 10-23-2011, 08:42 PM

Quote:

Originally Posted by NAForever

On my bmwusa.com's MY BMW section, I was looking at how far my cars progressed thus far and I noticed something quite odd. As those of you ordering 2012 E92s know navigation comes with the $4350 premium package. Interestingly when I look down the bulletpoints of what in included in the prem. package there's no navigation

Another member here who also has prem. on his 2012 E92 has navigation bulletpointed. On the build you own configurator, prem. pack itself does not list navigation. But when you click the $1350 option, it shows as $0 on your pricelist. Could it be that BMW forgot to add it for me?

http://www.m3post.com/forums/showthread.php?t=585069

Whoops I guess the attached pic didn't get quoted, but heres the thrend with his picture showing that he has navigation. I on the other hand again, do not have it shown

This is a known glitch in the system.

2012 E92 M3 Premium Package = 2011 E92 M3 Premium + 2011 E92 M3 Convenience Package = iDrive

This is is my 2012 E92 M3 VIN breakdown with Premium Package: http://www.m3post.com/forums/showpos...&postcount=418

eisenb11 · 10-24-2011, 12:08 AM

Yeah, as others said, I wouldn't worry about it. There are a bunch of us in the same boat. Website is likely borked.

Calamity · 10-24-2011, 01:28 AM

Im sure its just buggy. Good luck, hope it all works out fine.

10-23-2011, 11:19 AM	#2
laoha New Member 0 Rep 14 Posts Drives: 2011.75 E92 M3 6MT SSII FR Join Date: May 2011 Location: WA iTrader: (0)	Their website is not always correct especially when you have a lot of options. Ask your CA to get you an order sheet.
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10-23-2011, 12:07 PM	#3
MDyDinanM OIF Veteran 246 Rep 2,106 Posts Drives: ///M Join Date: Oct 2009 Location: East Coast iTrader: (0) Garage List 2008 BMW M5 [6.88]	if they did fudge your order, I hope you kept the copy of the order sheet, and if it arrives, i'd refuse it and say that they didn't deliver what was ordered... __________________ Retired: '06 BMW E46 ///M3 Current: '08 BMW E60 DINAN ///M5, Interlagos Blue, SMG DINAN Stage 2 Suspension, Exhaust, Stage III Software, Front strut braces, Intakes, 13% Underdrive pulley, 3.91 Differential, RPI Scoops.
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10-23-2011, 12:30 PM	#4
BeamingE39 Second Lieutenant 16 Rep 212 Posts Drives: slower than I'd like Join Date: Sep 2011 Location: Southern California iTrader: (0)	I do have a copy of the order sheet which shows that I have navigation which answers both replies. And also shows that the mistake, if any, would be on the factorys part not the dealer. From my understanding they cannot add navigation/idrive after car is completed, which it is. So I'm really hoping the factory got it right. Last edited by BeamingE39; 10-23-2011 at 12:37 PM.. Reason: Typo
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10-23-2011, 01:54 PM	#5
BMW Fanatic Banned 135 Rep 3,293 Posts Drives: slow Join Date: Jul 2009 Location: Calgary iTrader: (11)	Why did you wait until the car was done production to point this out? We had one guy over here in Calgary that received what was meant to be an Alpine White Fox Red but when delivered was an Alpine White Black, he refused the car and they had to deliver another one with the correct specs. Hopefully they get it right the first time around for you, if not refuse it and get them to give you another one with a bit of a discount considering you'll be without an ///M for another 6-8 weeks again. Good luck
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10-23-2011, 02:02 PM	#6
M3SQRD Major General 2146 Rep 5,529 Posts Drives: E92 M3,G20 330ix,F22 240iX,F82 Join Date: Jun 2009 Location: Mid-Atlantic iTrader: (11)	My '12 also has the premium package and NAV is no longer listed on the website (it was listed while the car was in production then just disappeared one day). I've verified with my CA that my car was built with NAV and I should get my car this week if they are finally released from the VPC...
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10-23-2011, 02:46 PM	#7
gblansten Brigadier General 1977 Rep 4,220 Posts Drives: 23 Tesla S Plaid Join Date: Sep 2007 Location: Thick ascending limb iTrader: (0)	Your order is fine.
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10-23-2011, 03:17 PM	#8
lve2xlr8 Major 195 Rep 1,186 Posts Drives: E92 M3 Join Date: Aug 2008 Location: Los Angeles iTrader: (11)	It's not usually accurate online __________________ R8 V10 6MT S65 M3 Tesla 3
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10-23-2011, 08:25 PM	#9
CBS Major 87 Rep 1,253 Posts Drives: F10535, E90M3, E30M3, E28M5 Join Date: Jan 2011 Location: Charlotte, NC iTrader: (0) Garage List 2017 Alpina B6 GC [0.00] 2014 535xi M Sport [0.00] 2014 X3 3.5 M Sport [0.00] 2011 M3 E90 [9.74] 2007 Z4 M Coupe [7.00] 1990 M3 [9.50] 1988 M5 [10.00]	OP: I had a very similar experience. The website said I had ordered a Moonroof when I hadn't. When my SA wasn't available, I called BMW Customer Service (800-831-1117) and spoke to a "Live" Human Being and explained my concern. They asked for my Production Number and pulled up the Build Sheet. They confirmed all of my options and said the website is often incorrect. I took Euro Delivery and the Car was exactly how I had ordered it. I am sure everything is ok but if you want you can call BMW Customer Service. Good Luck! Chris __________________ ESS VT-1 550 \| M24 Oil Cooler \| Fall Line Half Cage \| RaceTech 4009W \| 6 pt Harness \| Lifeline Zero 360 Fire Suppression \| Rear Seat Delete \| Motion Control DA Dampers w/remote reservoirs \| 900/650 Hyperco Springs \| RD Sport Sway Bars \| Brembo 380 BBK \| GC Camber Plates \| Hoosier R7 \| Eisenmann Sport \| Stack Gauges \| Painted Challenge Front Lip \| Painted ZCP Rear Spoiler \| Xpel Ultimate Film \| LuxAngelEyes
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10-24-2011, 12:08 AM	#11
eisenb11 Major 53 Rep 1,153 Posts Drives: 2012 E92 M3 SSII Join Date: Oct 2007 Location: Redondo Beach, CA, USA iTrader: (0)	Yeah, as others said, I wouldn't worry about it. There are a bunch of us in the same boat. Website is likely borked.
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10-24-2011, 01:28 AM	#12
Calamity Enlisted Member 3 Rep 45 Posts Drives: '04 Infiniti G35 Coupe Join Date: Oct 2011 Location: United States iTrader: (0)	Im sure its just buggy. Good luck, hope it all works out fine.
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