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07-18-2012, 12:32 PM | #133 |
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07-18-2012, 04:17 PM | #134 | |
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07-18-2012, 07:56 PM | #135 |
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In a situation like this, what can you say that won't be BS? It's better to "plead the 5th" and not say anything.
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07-19-2012, 08:18 AM | #136 |
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07-19-2012, 09:18 AM | #138 |
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07-19-2012, 10:15 PM | #140 |
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let me chime in here because of 2 reasons.
1. OP is my friend 2. I am one of an Adv.1 customers I thought it was fair for me to speak up here because of those 2 reasons and I can be pretty fair in this situation. First of all, I have 19" 5.2.1 Monoblock for my B8 S4 Avant (originally bought the wheels for B8 A4 Avant I previously owned). Adv's customer service was ok. My order was delayed for several weeks but it was communicated through both Wheelboutique and Adv. The quality of my wheels are so far so good. I have no complaints. This is where I come from. Now, I have read almost all of emails from Adv to OP so far, and I know what OP has been through till today. Sadly, I have to conclude that Adv is not respecting the customer (OP). OP has already described series of issues and their responses, so you know how they neglected OP's experiences. This is not MHT's (wheel supplier) problem. This is clearly an engineering problem, quality control problem, and management problem, which all comes down to ADV's responsibility. I still cannot believe ADV insists that wheels are safe. OP took those wheels to number of reputable wheels shops in Japan to fix the problem. But they couldn't. That alone can tell you how badly the wheels were made. Till today, they haven't showed any proof that these wheels are safe. Adv might have offered OP a refund. However, OP spent so much money and time to fix this problem and what Adv can offer is just a "refund"? I am not too sure about their customer service. Since OP is not asking anything other than refund which I think its quite generous of him, I shouldn't make this point but this is just crazy. For my wheels, i haven't had any problems other than I have too much wheel balance stuck on my wheels for some reason , I do not have ANY complaints. However, it is very unlikely I would by a next set from them unless I stop hearing these quality and customer service issue against Adv. Oh one thing, when they delayed my order for several weeks, they told me "Jordan, our president is aware of your situation and he will personally follow up this matter". From what I read from many other unhappy Adv customers thread including OP, it sounds like whenever an issue comes up, Adv people use this tactic "our president is aware of this". But I am not too sure what this really means. What is he actually following up? If he is following up all the problems, then the situation could have improved by now. But this is just my speculation. Anyway, I hope the issue with OP get settled soon and he can look for a new set for his gorgeous car. OP and my old car for the reference IMG_9153 copy by So Lens, on Flickr
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Last edited by so gti; 07-19-2012 at 10:22 PM.. |
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07-19-2012, 10:27 PM | #141 |
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re-blog'd to Asian car websites and forums
again. Im sure their mainland China customers will LOVE this thread and the last one.
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07-20-2012, 12:38 AM | #143 |
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I posted this thread on 6Speed and it got locked up with a PM from a mod saying because members there were screwed by Jordan/360, ANYTHING related to ADV is not permitted, even negative threads!!!
They must REALLY dislike them there. What gets me is, why do company's like AA deal so closely with such a shady company???? .
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Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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07-20-2012, 08:55 AM | #144 | |
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You also have to remember that a couple threads on the internet will likely only be seen by what, 5-10% of possible buyers? They know that they have nothing to worry about...so far. |
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07-20-2012, 08:58 AM | #145 | |
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they're both in Florida
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07-20-2012, 09:36 PM | #146 |
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07-21-2012, 02:55 AM | #148 | |
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They had been on the L4P forum, and the thread has already been closed. You can read their comment over there. http://www.luxury4play.com/wheels-ti...s-quality.html Yesterday I mailed them with their comment which was posted on the forum. Last edited by b42; 07-21-2012 at 03:38 AM.. |
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07-21-2012, 07:03 AM | #150 |
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and unfortunately most M3Post member are just as clueless
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07-21-2012, 12:15 PM | #151 |
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true...interesting how 6speed doesn't allow adv on their site..
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07-22-2012, 02:01 AM | #152 |
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cuz they banned 360 forged awhile back. Knowing ADV was just as shady
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