Calling to get production status...

geoff2010 · 02-19-2008, 08:07 PM

When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?

Jdebitjr · 02-19-2008, 08:12 PM

Quote:

Originally Posted by geoff2010

When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?

The system is not working properly right now. I called yesterday.

nusevad · 02-19-2008, 08:14 PM

Quote:

Originally Posted by geoff2010

When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?

Isnt that what its suppose to do? Then you ask the rep what your status # is...they can also tell you your build week.

Jdebitjr · 02-19-2008, 08:16 PM

Quote:

Originally Posted by FifthStreetz

Isnt that what its suppose to do? Then you ask the rep what your status # is...they can also tell you your build week.

When the system answers if you say "Vehicle Production Status" and then wait for the prompts--you enter your VIN or production number and it will give you an automated update on the car. Right now, when you way "Vehicle Production Status," it transfers you to a CSR.

GregW / Oregon · 02-19-2008, 08:20 PM

Quote:

Originally Posted by geoff2010

When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?

Better to do it through your sales person if he doesn't mind.

rvacha · 02-19-2008, 08:26 PM

Quote:

Originally Posted by geoff2010

When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?

The system crashed Monday

nusevad · 02-19-2008, 08:44 PM

Quote:

Originally Posted by rvacha

The system crashed Monday

Haha i guess because so many people calling in.

PortoM3 · 02-19-2008, 08:47 PM

Quote:

Originally Posted by Jdebitjr

The system is not working properly right now. I called yesterday.

+1 I also called today.

geoff2010 · 02-19-2008, 09:48 PM

whew... i was worried that something happened to my car and they though better to break the news in person. i think i have problems

gasman · 02-20-2008, 08:59 AM

Quote:

Originally Posted by PortoM3

+1 I also called today.

I must admit, I'm pretty pathetic. I call at least 2 times a day. I'm still 112 and 150 just can't come soon enough! 1 more week!

SS32 · 02-20-2008, 11:55 AM

Why not just check online?

geoff2010 · 02-20-2008, 12:18 PM

online is behind by at least 3 days...

GregW / Oregon · 02-20-2008, 12:21 PM

Quote:

Originally Posted by geoff2010

online is behind by at least 3 days...

...and it only gives you very generalized status.

!Xoible · 02-20-2008, 12:26 PM

we broke their system!!! it's broke back BMW

Carolyn0944 · 02-20-2008, 01:09 PM

When I called today it didn't forward my call; gave me "in transit" status again...so the automated "lady" is working...

Deathboy · 02-20-2008, 01:17 PM

I cant quit youuuuuuu.

mdrobc13 · 02-21-2008, 07:30 PM

Does it work for ALL BMW's in production or just those purchased in the us from BMW-NA. I have my ordered thru military sales and heard it doesn't work for us. True?

GregW / Oregon · 02-21-2008, 09:30 PM

Quote:

Originally Posted by mdrobc13

Does it work for ALL BMW's in production or just those purchased in the us from BMW-NA. I have my ordered thru military sales and heard it doesn't work for us. True?

That's right--sorry but you're between the cracks in the system it seems.

02-19-2008, 08:07 PM	#1
geoff2010 Mmmmmkay 70 Rep 433 Posts Drives: 2017 S6 + 2017 340 M sport Join Date: Oct 2006 Location: Boulder, CO iTrader: (0)	Calling to get production status... When I call this number (1-800-831-1117) and give my production number it just keeps trying to transfer me to a representative... is anyone else able to get their status via this method?
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02-19-2008, 09:48 PM	#9
geoff2010 Mmmmmkay 70 Rep 433 Posts Drives: 2017 S6 + 2017 340 M sport Join Date: Oct 2006 Location: Boulder, CO iTrader: (0)	whew... i was worried that something happened to my car and they though better to break the news in person. i think i have problems
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02-20-2008, 11:55 AM	#11
SS32 Major 156 Rep 1,430 Posts Drives: 2008 M3 Join Date: May 2007 Location: Raleigh, NC iTrader: (0)	Why not just check online? __________________ V1 DIY - Blinder M45 DIY - Exhaust Cutouts - Removed Clutch Pedal Spring DIY - Fiamm Air Horns
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02-20-2008, 12:18 PM	#12
geoff2010 Mmmmmkay 70 Rep 433 Posts Drives: 2017 S6 + 2017 340 M sport Join Date: Oct 2006 Location: Boulder, CO iTrader: (0)	online is behind by at least 3 days...
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02-20-2008, 12:26 PM	#14
!Xoible Banned 832 Rep 46,029 Posts Drives: .... Join Date: Nov 2006 Location: . iTrader: (4) Garage List 2008 M3 [4.00] 2007 335i [9.00] 2008 528i [8.00] 2006 Infiniti - G35 ... [8.00]	we broke their system!!! it's broke back BMW
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02-20-2008, 01:09 PM	#15
Carolyn0944 Private First Class 1 Rep 169 Posts Drives: 08 335i cv blk sapph/saddle Join Date: Jan 2008 Location: Pineville, LA iTrader: (0)	When I called today it didn't forward my call; gave me "in transit" status again...so the automated "lady" is working... __________________
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02-20-2008, 01:17 PM	#16
Deathboy Lieutenant 20 Rep 446 Posts Drives: GT4 Join Date: Sep 2007 Location: Locals only... iTrader: (0)	I cant quit youuuuuuu.
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02-21-2008, 07:30 PM	#17
mdrobc13 Colonel 338 Rep 2,232 Posts Drives: Made in Bavaria Join Date: Oct 2007 Location: On a base somewhere near or afar! iTrader: (8) Garage List 2021 BMW X3e [0.00] 2016 BMW M4 [9.00]	Does it work for ALL BMW's in production or just those purchased in the us from BMW-NA. I have my ordered thru military sales and heard it doesn't work for us. True? __________________ '22 BMW M4 Comp (SSG/Black) '16 BMW M4 (Shakir Orange/Black) - gone not forgotten '15 BMW M3 (Black/Black) - gone not forgotten '10 BMW X5M (Black/Black) - gone not forgotten '08 BMW M3 (Space Gray/Black) - gone not forgotten
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