|
|
06-04-2009, 05:58 PM | #1 |
Private First Class
16
Rep 148
Posts |
Help with AA pulley belt! Kind of an emergency...
I have an AA underdive pulley on my '08 E90 M3 that I installed a few months ago. Last month, out of the blue, the company I bought the pulley from randomly sent me a new belt in the mail with an invoice from AA saying something along the lines of "customer purchased AA pulley in February, please replace belt ASAP".
Well, I didn't do it ASAP, and drove the car down to Irvine (from the bay area). And me being the lucky guy that I am, we get about to Orange County line when we realize the AC doesn't seem to be working... Nor does power steering. I'm still waiting for the car to cool down but I looked already and can see it snapped. Turns out the old belt snapped. Turns out I'm a frickin' idiot and didn't bring the replacement belt AA sent me down with me. So now I'm stuck with a car that runs but only barely (trust me, you need the power steering) and no belt to replace it immediately. The replacement they sent me is at home and I can get my roommate to overnight it to me to arrive on Saturday, but the preference would be to buy it locally if I can. SO my questions are: 1) Does anyone know the feasibility of just buying a new belt from AutoZone or whatever? I don't know the length (although I can measure the current one) or if it's just something I could go to a parts store and buy. 2) Is there any chance at all I can bring it a dealership, hat in hand (so to speak) and ask them to replace it, so long as I'm willing to pay for it? Would they be able to get a replacement belt (recognizing it's not stock)? 3) Corollary: Does anyone has a shop in the Irvine/Laguna Beach/OC area they could recommend that might be able to get me in on short notice on Friday (assuming I can get a replacement belt tomorrow) or Saturday? I can do the belt myself probably but it'll take half the day to do it, and it'd be in the parking lot of an apartment complex... Ugh. Man do I feel stupid. Word to the wise: If someone sends you a belt and tells you to replace it ASAP... Replace it ASAP.
__________________
|
06-04-2009, 06:34 PM | #2 |
Second Lieutenant
15
Rep 255
Posts |
Once you get a belt, you can probably go to any PepBoys and get it done....as to the dealer helping you out? I doubt it unless they replace it with a stock pulley/belt.... maybe someone on this forum has their stock one sitting around their garage with the old belt???? Contact Tom at EAS and see if he has a 'today' solution for you. They are local here in central OC.
toll free 866.669.0705 direct 714.369.8524 x22 fax 714.908.1796
__________________
2009 M3 : 6MT : Carbon : Silverstone : Fox Red Novilo : Aluminum Trim : Tech Package : iPod :
MODS: Performance Spoiler: Clear Reflectors : H&Rs : Escort 9500ix hardwired : Tint : Macht Schnell Filter : RPI Scoops : Rogue Pulley : Fabspeed resonated x-pipe with Remus Race : ESS Tune: TVinMotion |
Appreciate
0
|
06-04-2009, 06:56 PM | #3 |
My master volume goes to 11
59
Rep 467
Posts |
I feel for you!! I was getting a ticking sound that sounded like a rod knock. Turns out it was the belt! I got lucky and was able to see the damage with a flashlight. The area was randomly in view when I looked. I called AA and they immediately overnighted a new one to me. It is a little shorter. My mechanic and I believe that the replacement is a little snugger and thus is not slipping and overheating causing the damage at the joint. This is a wide spread problem with the initial shipments of double sided belts. I encourage anyone with the AA pulley to check their belts immediately.
Here are pictures of mine before I got it fixed. Cost me $50 labor btw.
__________________
1987 Buick Grand National, 2009 BMW E90 M3, 2016 Audi S6, 2018 MB E63S AMG, currently in 2021 M5 Competition
Last edited by dogears; 06-04-2009 at 07:58 PM.. |
Appreciate
0
|
06-04-2009, 07:30 PM | #4 |
4 * General
56
Rep 644
Posts |
yep just replaced mine this weekend. thank goodness i havent run into any problems but the old belt had some sharp slits in it . about 3 of them. hopefully with this new one it wont happen again!
__________________
Nissan GT-R (Sold) E92 M3 + 335 (sold) F10 535 (sold) When Driving Nice Whips It Helps To Have Nice Kix!
|
Appreciate
0
|
06-04-2009, 07:32 PM | #5 |
BimmerPost Supporting Vendor
8113
Rep 18,802
Posts
Drives: BMW
Join Date: Nov 2005
Location: Anaheim, CA
|
Try a 6-rib 1033mm belt (6K1033), your local autozone should have one close to that size.
__________________
Tom G. | european auto source (eas)
email: tom@europeanautosource.com · web: https://europeanautosource.com· tel 866.669.0705 · ca: 714.369.8524 x22 GET DAILY UPDATES ON OUR BLOG · FACEBOOK · YOUTUBE · FLICKR · INSTAGRAM |
Appreciate
0
|
06-04-2009, 07:36 PM | #6 |
Private First Class
19
Rep 125
Posts |
I had my pulleys installed at AA a couple weeks ago, and my stock belts are in the package (I assume) that the new belts came out of... Both are Napa brand one is part number 060559 (13/16" x 56 1/2") and the other is 060408 (13/16" x 41 1/2").
Hope this helps. |
Appreciate
0
|
06-04-2009, 07:58 PM | #7 |
BimmerPost Supporting Vendor
8113
Rep 18,802
Posts
Drives: BMW
Join Date: Nov 2005
Location: Anaheim, CA
|
Actually, on second look - that's a double-sided belt from the post 5/08 models.
AA is going to be your only source for this, good luck.
__________________
Tom G. | european auto source (eas)
email: tom@europeanautosource.com · web: https://europeanautosource.com· tel 866.669.0705 · ca: 714.369.8524 x22 GET DAILY UPDATES ON OUR BLOG · FACEBOOK · YOUTUBE · FLICKR · INSTAGRAM |
Appreciate
0
|
06-04-2009, 08:07 PM | #8 |
My master volume goes to 11
59
Rep 467
Posts |
Correct Tom...........
__________________
1987 Buick Grand National, 2009 BMW E90 M3, 2016 Audi S6, 2018 MB E63S AMG, currently in 2021 M5 Competition
|
Appreciate
0
|
06-04-2009, 09:04 PM | #10 |
Brigadier General
142
Rep 3,522
Posts |
I know from my conversations with Viral@Active that NAPA will be getting more belts available so you will be able to more easily fix things.
I PM'd Active, they really need to respond to this and offer some guidance for the rest of us to make sure this does not happen I don't necessarily blame Active but my mechanic was busting my balls over these belts and the fact that they are just cheap belts, this has me very concerned since I rec'd assurances from Active on the contrary that the belts were very high quality. |
Appreciate
0
|
06-04-2009, 09:09 PM | #11 |
Private First Class
16
Rep 148
Posts |
Thanks for the helpful advice everyone. I've got the roomie overnighting the belt down to me to get here on Saturday, and co-opting my buddy's garage to do the swap. Sucks I'm gonna lose like half a day for this, but no help for it.
As an aside, I don't really blame AA. It's a bummer the belt is shit but it happens, and they did send me a new one - it's my own stupidity that I didn't replace it before the trip. I figured it'd be more likely be a problem at the track or under other high-revving situations, but apparently not.
__________________
|
Appreciate
0
|
06-04-2009, 10:14 PM | #12 |
Brigadier General
142
Rep 3,522
Posts |
|
Appreciate
0
|
06-04-2009, 11:09 PM | #13 |
Lieutenant Colonel
177
Rep 1,783
Posts |
All,
There was a replacement belt sent to all post 05/08 customers. Unfortunately like Tom mentioned these belts are not available at your local Auto store. There was a recall on one batch of the dpk (double sides belts). Not a matter of the product not being ready, just an issue with the manafacturer. This does not affect customers with pre 05/08 cars. Wolftrouble, sorry for the trouble and thank you for your understanding, please contact me directly tomorrow morning to make sure eveything works out fine. SparkyG thank you for bringing this to my attention. Goodnight. |
Appreciate
0
|
06-05-2009, 12:01 AM | #14 |
Captain
20
Rep 878
Posts |
Well, whatever courage I finally built up in getting a pulley has gone out the window. +1 for AA addressing the issue. -1 for AA sending out crappy belts to begin with.
__________________
|
Appreciate
0
|
06-05-2009, 12:20 AM | #15 | |
Private First Class
16
Rep 148
Posts |
Quote:
Thanks for being proactive about sending out new belt, and thanks again for chiming in. I won't get the belt until Saturday but I'll PM you once it's installed to let you know it's AOK (or not OK, but I expect it'll be fine).
__________________
|
|
Appreciate
0
|
06-05-2009, 05:29 AM | #16 |
Enlisted Member
2
Rep 35
Posts |
I've seen loads of poor quality belts break. Todays under hood temps are about 45% higher than 10 years ago. I only use GATES.
Last edited by hondatrix; 06-05-2009 at 06:58 AM.. |
Appreciate
0
|
06-05-2009, 06:40 AM | #17 |
Captain
50
Rep 783
Posts |
Had the same issue with exactly the same break as dogears - unfortunately I still haven't received my replacement belt after 3 weeks or so...
|
Appreciate
0
|
06-05-2009, 08:14 AM | #18 | |
My master volume goes to 11
59
Rep 467
Posts |
I did not receive a new belt before hand. I had a really troubling noise for several weeks. It got so bad that I diagnosed it. AA then sent me the new belt after I called them. I actually felt relieved that they knew there was a problem. Although annoyed I was not contacted. I did not receive any warning. This happened a week ago, after others were sent belts. Just saying, as there may be others who slipped through the cracks. Although AA stood behind the product and immediately overnighted me a replacement, I still had weeks of worry and I had to pay to have the new belt put on. We compared the belt sizes and the new belt appeared to be slightly shorter. It was a little tighter on the install. My mechanic thinks the failures were not due so much to defect as loose fitment causing overheating. He thinks the original belt was the wrong size. Or at a minimum the worng size combined with substandard quality. Hopefully this new belt works.
Quote:
__________________
1987 Buick Grand National, 2009 BMW E90 M3, 2016 Audi S6, 2018 MB E63S AMG, currently in 2021 M5 Competition
|
|
Appreciate
0
|
06-05-2009, 08:16 AM | #19 | |
Lieutenant Colonel
177
Rep 1,783
Posts |
Quote:
Thanks |
|
Appreciate
0
|
06-05-2009, 08:17 AM | #20 |
Lieutenant Colonel
177
Rep 1,783
Posts |
Just replied to your email Justin. I will send one via UPS since apparently USPS lost it. Sorry for the trouble and thanks for your patience.
|
Appreciate
0
|
06-05-2009, 08:18 AM | #21 |
My master volume goes to 11
59
Rep 467
Posts |
You did...... That is why I said others may have slipped throught he cracks. I was happy with the immediate customer service, but please understand I endured a couple weeks of worrying that my engine had a rod knock or some other horrible failure. I then had to plead with my mechanic to see me immediately to swap the new belt in.
You guys also told me this was a very rare occurance that maybe happened once or twice, after I asked if it was widespread. It apparantly is widespread and those old belts may all fail. The only question is whether the failures were due to manufacturer defect or heat due to slippage, or a mix of the two.... The new belt does appear to be shorter. You guys are still one of the top tuning companies and your customer service is top notch. I still recommend you as this was just an unfortunate occurance and not the result of any intentional corner cutting.
__________________
1987 Buick Grand National, 2009 BMW E90 M3, 2016 Audi S6, 2018 MB E63S AMG, currently in 2021 M5 Competition
|
Appreciate
0
|
06-05-2009, 08:27 AM | #22 | |
Lieutenant Colonel
177
Rep 1,783
Posts |
Quote:
|
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|