dealerships are careless

Skyhawk9911 · 03-30-2013, 11:46 AM

So I just pick my car up from Habberstad after having the rear bumper painted because the clear coat was peeling from it, they did this at no cost. They did an ok job on repairing the paint but decided that my AA muffler tip needed some clear coat.

They also scrap my front spliters driving to the body shop. I am going to complain to them but most of the time i dealt with dealerships they are a pain and say it was like that. So any one know how to take clear coat off muffler tips? Also can you repair carbon fiber spliters?

Not dealing with dealerships any more

1MOREMOD · 03-30-2013, 01:50 PM

yeah try and get them to repair. best to do a good once over every time you leave. had a wheel damaged on my x5 they pointed out as their fault and fixed promptly.

Official_M3 · 03-30-2013, 03:46 PM

I was just there today , dose your car have bucket racing seats ? I think I saw it near service

And1M3 · 03-30-2013, 08:06 PM

I will try to get the stealer ship to fix it for free because it is their fault and not yours.
I will also go to BMWNA and complain about the damages they did.
Beside the dealer should have taken picture of your car when you drop it off for services, to check of no damage prior to service.
Also you should have taken pictures if the dealer didn't. If I was you I will go to another dealer to get my services when this is over.
Try Rallye BMW and ask for Denis as your SA. Denis also owns a M3 and will take car of you. Good luck and keep us posted.

Skyhawk9911 · 03-30-2013, 08:53 PM

Nope,

Quote:

Originally Posted by Official_M3

I was just there today , dose your car have bucket racing seats ? I think I saw it near service

anselmw · 03-30-2013, 09:49 PM

I would ask them to repair as I know they are always concerned about any negative feedback they get. I believe they currently take feedback on yelp.

Busa1 · 03-30-2013, 10:19 PM

When I bring my car in for service at Competition BMW, the SA takes a walk around the car. He has a clipboard and notes if there is any existing damage (wheel curbage,dents, etc.)I believe this is something that all dealers should practice. This way it protects the dealer and customer.

Stainless 45 · 03-31-2013, 01:52 AM

Who the hell clearcoats a bumper without removing it first?? That's the only way that could have happened. It's a shame but to most dealerships your car is "just another car".

Bweitz1 · 03-31-2013, 05:24 PM

Dealerships can be annoying. My E90 M3 was damaged at BMW. They paid for all repairs and I requested no valets drive the car anymore. So far so good, still cautious about taking my car for service

S65V8 · 03-31-2013, 05:54 PM

I make them walk around and sign off mods (when I had some) and no damages before it goes in.

MSteve5036 · 04-01-2013, 02:01 PM

yeah that sucks...they should definitely do something about it, but threatening them always helps if necessary

03-30-2013, 11:46 AM	#1
Skyhawk9911 Private 9 Rep 66 Posts Drives: E92 M3 Join Date: Apr 2012 Location: Long island iTrader: (1)	dealerships are careless So I just pick my car up from Habberstad after having the rear bumper painted because the clear coat was peeling from it, they did this at no cost. They did an ok job on repairing the paint but decided that my AA muffler tip needed some clear coat. They also scrap my front spliters driving to the body shop. I am going to complain to them but most of the time i dealt with dealerships they are a pain and say it was like that. So any one know how to take clear coat off muffler tips? Also can you repair carbon fiber spliters? Not dealing with dealerships any more
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03-30-2013, 01:50 PM	#2
1MOREMOD - 11817 Rep 23,187 Posts Drives: Race car-> Join Date: Mar 2009 Location: check your mirrors iTrader: (5)	yeah try and get them to repair. best to do a good once over every time you leave. had a wheel damaged on my x5 they pointed out as their fault and fixed promptly. __________________ 02 Tiag e46 M3\|6MT\|GC plates\|MCS c.o.\|GC bars\|GC race control arms\|GC bushings\|BW eng. & tran. mounts\|subframe kit\|BW race shifter\|BW Jaffster\|Euro header\|BW exhaust\|K&N c.a.i.\|Epic race tune\|Rouge pulleys\|Seibon CF hood\|CSL bumper\|apr gt 250 & splitter\|ST-40\|XR-2\|SS lines\|half cage\|Recaro profi\|Profi 2 harness\|BMWpedals\|BW studs\|
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03-30-2013, 03:46 PM	#3
Official_M3 Second Lieutenant 7 Rep 228 Posts Drives: S2000 Join Date: Oct 2012 Location: NY iTrader: (0)	I was just there today , dose your car have bucket racing seats ? I think I saw it near service
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03-30-2013, 08:06 PM	#4
And1M3 Major 28 Rep 1,073 Posts Drives: 2013 M3 MR FR/Bk Join Date: Nov 2012 Location: NYC iTrader: (6)	I will try to get the stealer ship to fix it for free because it is their fault and not yours. I will also go to BMWNA and complain about the damages they did. Beside the dealer should have taken picture of your car when you drop it off for services, to check of no damage prior to service. Also you should have taken pictures if the dealer didn't. If I was you I will go to another dealer to get my services when this is over. Try Rallye BMW and ask for Denis as your SA. Denis also owns a M3 and will take car of you. Good luck and keep us posted. __________________ Click Here 13 MR E92 Build -Akrapovic slip on, Varis, BBS E88, Mode Carbon Lip + Side Skirt, LUX H8, KW Clubsport, ESS Tune + ACM Test Pipes, OEM CF spoiler, OEM CF mirror cover
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03-30-2013, 09:49 PM	#6
anselmw Lieutenant 76 Rep 422 Posts Drives: 2001 M Coupe Join Date: May 2012 Location: East Bay, CA iTrader: (0)	I would ask them to repair as I know they are always concerned about any negative feedback they get. I believe they currently take feedback on yelp. __________________ 2011 M3 Sedan 2001 M Coupe 2020 Macan Turbo 2018 GT3
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03-30-2013, 10:19 PM	#7
Busa1 Captain 273 Rep 798 Posts Drives: M4 and 435i xDrive M-Sport Join Date: Feb 2011 Location: East Coast iTrader: (4)	When I bring my car in for service at Competition BMW, the SA takes a walk around the car. He has a clipboard and notes if there is any existing damage (wheel curbage,dents, etc.)I believe this is something that all dealers should practice. This way it protects the dealer and customer. __________________
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03-31-2013, 01:52 AM	#8
Stainless 45 Captain 87 Rep 602 Posts Drives: Last of the V-8 Interceptors Join Date: Oct 2010 Location: Long Island, NY iTrader: (1)	Who the hell clearcoats a bumper without removing it first?? That's the only way that could have happened. It's a shame but to most dealerships your car is "just another car". __________________ Blue Thunder -2011 LeMans Blue e92 DCT, ZCP, European Delivery. BPM Stage II. Dinan 3.45 Rear. Borla/Encore Innovation Exhaust, LUX Angel Eyes, Forgestar F14's, Turner road armor. "Last of the V-8 Interceptors, a real piece of history..."
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03-31-2013, 05:24 PM	#9
Bweitz1 Private First Class 34 Rep 152 Posts Drives: 2010 E90 M3 Join Date: Jan 2009 Location: Bellmore, NY/ Boca Raton, FL iTrader: (2)	Dealerships can be annoying. My E90 M3 was damaged at BMW. They paid for all repairs and I requested no valets drive the car anymore. So far so good, still cautious about taking my car for service __________________
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03-31-2013, 05:54 PM	#10
S65V8 _ 808 Rep 3,160 Posts Drives: ... Join Date: Apr 2009 Location: Los Angeles, CA iTrader: (10)	I make them walk around and sign off mods (when I had some) and no damages before it goes in.
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04-01-2013, 02:01 PM	#11
MSteve5036 Captain 125 Rep 713 Posts Drives: 08/99 M3s Join Date: Dec 2011 Location: PA iTrader: (1)	yeah that sucks...they should definitely do something about it, but threatening them always helps if necessary
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