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06-18-2009, 08:40 PM | #45 |
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06-18-2009, 09:17 PM | #46 |
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i never said because they're watching means they're doing shit about it, because it's obvious they aren't. whatever it is, it's probably more money than bmw wants to spend to fix it. that's not acceptable to any of us. porsche pdk does it right, there's no excuse for bmw's dct.
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06-18-2009, 10:09 PM | #47 |
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I got the email ...replying to it tomorrow...I'm almost got rear ended few months ago when I had to brake, switch lanes to avoid the car in front of me which slammed on the break to make a turn...since then I lost trust in the car ....
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06-18-2009, 10:22 PM | #48 | |
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Here's my letter:
Quote:
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Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
Last edited by aus; 06-18-2009 at 11:37 PM.. |
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06-18-2009, 10:31 PM | #49 |
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06-18-2009, 10:31 PM | #50 | |
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I also got the E-Mail from Emily today and responded
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2009 AW M3 E93 - Black Novillo|DCT|ZTP|ZPP|752 Enh Audio|4UT|Heated Seats|6FL|6NF| For jpg's: http://www.m3post.com/forums/showthr...=186382&page=4 Traded: 2007 335i E93 |
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06-18-2009, 11:36 PM | #51 | |
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Just make sure you guys include the VIN when filing a complaint, or they don't take it seriously.
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Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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06-19-2009, 09:34 AM | #53 |
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Got a call NHTSA regarding DCT
Received a call from the National Highway Traffic Safety Administration today regarding the complaint I filed about the DCT lag many months ago. They just wanted to know the details. They are currently in the initial stages of the investigation. Have any of you heard from them? She said she had already called a few others and that they were aware of this forum.
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06-19-2009, 09:40 AM | #54 |
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06-19-2009, 09:45 AM | #55 | |
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06-19-2009, 10:03 AM | #57 |
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Yes, a few of us have been contacted by email as well. I believe you are the first who has reported getting an actual phone call though. Its great that they are listening to us. However, it would be ironic if the new software update (33.2) actually does fix the problem just as the NHTSA finally gets involved.
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06-19-2009, 10:35 AM | #58 | |
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06-19-2009, 11:32 AM | #59 |
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ultimate driving lag machine...How many filed a complaint?
Please respond if you filed a complaint with NHTSA. I'm sure BMW is watching and we need to show it is NOT just a random cases...What you guys think?
I did file a report and got an email from Emily... |
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06-19-2009, 11:52 AM | #60 |
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BMW is acutely aware of how many complaints have been filed with the NHTSA. Another thread about the issue is not going to help. However, I responded to Emily this morning.
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06-19-2009, 12:20 PM | #61 | |
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A little off topic but does anyone know is this "lag" just with BMW and their DCT or is it a known issue will the other cars with this type of tranny to include Ferrari, Nissan, and VW? |
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06-19-2009, 01:07 PM | #62 |
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racedoc, check the nhtsa website to see how many complaints there are. Last I looked it was 20 something I think. Not many in the grand scheme. But as you point out, Emily from NHTSA is now involved and is contacting people who filed a complaint. If the latest fix from BMW doesn't solve the problem (and it does show promise, so lets hope it works) then then having the NHTSA in the mix should, hopefully, get some movement on the issue.
Last edited by southlight; 06-19-2009 at 01:33 PM.. Reason: edited for thread merge |
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06-19-2009, 10:54 PM | #63 |
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Got this via email today after filing a complaint about 4 weeks ago. I'll probably call her on Monday:
Dear BMW Owners, My name is Emily Reichard and I am an investigator with the National Highway Traffic Safety Administration of the US Department of Transportation. I am interested in the report you filed with us regarding your 2009 BMW M3 transmission. Can you describe to me what happened when you were driving the vehicle and the specifics of the event (i.e. where, when, at what speeds, how often, etc.)? Did any warning lights or noises occur when this happened? Did the problem ever place you in any unsafe or dangerous situations? If you saw a dealer, what was their remedy for solving the problem and do you find that it worked? Have you been notified of the DCT reprogramming as stated in Recall #08V-595? If so, was it performed and has this remedied the problem? Any other pertinent information regarding this would be greatly appreciated. Thank you for your time and have a great day. Emily Reichard Assistant Investigator, US D.O.T. National Highway Traffic Safety Administration Office of Defects Investigation 202.493.0423
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06-20-2009, 01:28 AM | #64 |
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Here's the link to file a complaint:
https://www-odi.nhtsa.dot.gov/ivoq/Consumer.cfm Just be sure to include your VIN or it won't count. It only takes a few minutes. I know there are more than 20 DCT owner's here with this issue.
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Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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06-20-2009, 11:55 AM | #65 |
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Sent in my report to the NHTSA
Mine is a 9/08 production, no stall, but LOTS of slowing down lag resulting in many close calls.
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06-20-2009, 03:22 PM | #66 |
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