GTB Performance : We need your help!

[Rich@GTBPerformance]

Hey guys

Something a little different for the feedback board here. Instead of waiting for our customers to have an issue we'd like to be pro-active and ask you guys

"What can we do better?"

Nothing is too small or trivial. Please feel free to post about any experiences you've had with us, positive or negative.

Also, we'd like to hear feedback from you on how we can improve

• Our commercial threads on BimmerPost
• Our Website
• Our Facebook page
• The ordering process in general.

You can let us know if there are any products you'd like to see on our website also!

Thanks! Any and all comments appreciated

-Rich

[coolguy]

Thanks for the ar dp's rich. Awwsum customer service. You need to advertise more. put up more threads and update them on your products in the vendor section.

[ar design]

Originally Posted by coolguy

Thanks for the ar dp's rich. Awwsum customer service. You need to advertise more. put up more threads and update them on your products in the vendor section.

[Rich@GTBPerformance]

Originally Posted by coolguy

Thanks for the ar dp's rich. Awwsum customer service. You need to advertise more. put up more threads and update them on your products in the vendor section.

Originally Posted by ar design

Thanks guys!

[Rich@GTBPerformance]

Keep it coming folks! No comment is too harsh, let us know how you feel!

[ar design]

[Rich@GTBPerformance]

[NuclearSymphony]

Can I just say, I know absolutely nothing of GTB Performance or their reputation in the community, but openly and proactively posting a thread like this one inviting feedback and suggestions is absolutely, 100% . . .




















. . . the RIGHT way to do things.

[Rich@GTBPerformance]

Originally Posted by NuclearSymphony

Can I just say, I know absolutely nothing of GTB Performance or their reputation in the community, but openly and proactively posting a thread like this one inviting feedback and suggestions is absolutely, 100% . . .




















. . . the RIGHT way to do things.

Thanks!

We'd rather figure out the things we can do better, before they become an issue for our customers

[Mike van D]

Never have used you guys, but did notice you have no info on whether you ship to U.S. military APO or FPO addresses in your customer service shipping info section on the website. Lots of ///Ms overseas...(and Bimmers in general).

Kudos though for this thread, good way to get feedback!

[Rich@GTBPerformance]

Originally Posted by Mike van D

Never have used you guys, but did notice you have no info on whether you ship to U.S. military APO or FPO addresses in your customer service shipping info section on the website. Lots of ///Ms overseas...(and Bimmers in general).

Kudos though for this thread, good way to get feedback!

Mike

We do ship overseas and we can ship our smaller items using APO/FPO shipping via the post office. Unfortunately with larger items (Exhausts, wheels, bodykits ect) it can be difficult to get them overseas using the post office APO service as there can be long wait times to get larger items to ship.

Some products we can't ship overseas as well, as their products have Authorized retailers for their products, who wouldn't be too happy if we encroached on their territory

[Mike van D]

Originally Posted by Rich@GTBPerformance

Mike

We do ship overseas and we can ship our smaller items using APO/FPO shipping via the post office. Unfortunately with larger items (Exhausts, wheels, bodykits ect) it can be difficult to get them overseas using the post office APO service as there can be long wait times to get larger items to ship.

Some products we can't ship overseas as well, as their products have Authorized retailers for their products, who wouldn't be too happy if we encroached on their territory

Good to know...

[Rich@GTBPerformance]

We appreciate all the positive feedback from our fans and customers! Thanks guys!

[Rich@GTBPerformance]