Stuck in Assembly/QA Status (Status 155) Since July 9??

M3 Esq · 07-28-2010, 06:45 PM

I posted this in the New Pricing/Order forum and didn't get much of a response so I thought I would try here. My CA called me today and told me my 8/24 PCD would have to be postponed because my car is "stuck in assembly". He said it is still in production status 155. WTF?? According to the 800 number, the car began production July 4 and finished July 9. Well, apparently not!

Of course thats all the information he had and said he would look into it further. What would be causing this? Might it have something to do with the Sept. changes?

Any insight would be greatly appreciated. Thanks.

What's worse is that I wanted to time the order so that delivery would coincide with my lease end on my 335i. Am I going to end up with Sept/Oct delivery without the benefit of the new standard features/options?? This sucks!

Scoobe · 07-28-2010, 09:23 PM

Any number of things could have happened. Most likely they ran some tests after it rolled off the line and something wasn't correct, engine, transmission or what not. They will backtrack to find out what went wrong and where and replace whatever part was defective, if something was defective.

M3 Esq · 07-28-2010, 10:06 PM

So do you think it takes 3 weeks to troubleshoot and repair? To what end? If the plant is closing at the end of the week, where does that leave me? This is not cool.

piloto · 07-28-2010, 10:26 PM

It could be a part shortage that's stopped the production of your particular car.

Scoobe · 07-28-2010, 10:26 PM

Quote:

Originally Posted by McLoven

So do you think it takes 3 weeks to troubleshoot and repair? To what end? If the plant is closing at the end of the week, where does that leave me? This is not cool.

Yeah that definately sux bro. Not sure whats going on. I would imagine though any type of repair/replacement would be at a different facility than the factory floor, which may not close. Hard to tell, most of Germany shuts down in August.

M3 Esq · 07-28-2010, 10:41 PM

Quote:

Originally Posted by piloto

It could be a part shortage that's stopped the production of your particular car.

Maybe the ran out of ///M badges?

Seriously, this f-ing suks.

M3 Esq · 07-28-2010, 10:45 PM

Quote:

Originally Posted by Scoobe

Yeah that definately sux bro. Not sure whats going on. I would imagine though any type of repair/replacement would be at a different facility than the factory floor, which may not close. Hard to tell, most of Germany shuts down in August.

Do you think they would comp me? Maybe reduce the purchase price? My current lease ends on 8/10 and I am purchasing the M3 - maybe they would extend my lease at a discounted rate while I wait?

Scoobe · 07-28-2010, 11:03 PM

Quote:

Originally Posted by McLoven

Do you think they would comp me? Maybe reduce the purchase price? My current lease ends on 8/10 and I am purchasing the M3 - maybe they would extend my lease at a discounted rate while I wait?

Should call the BMW customer service reps. Have them find out whats going on. If it's a non-typical delay, then yeah I'd ask the dealer to treat your current lease car as a loaner till your M3 comes in, or if they say they can't do that, turn in your lease car and make them give you a loaner.

M3 Esq · 07-29-2010, 12:04 PM

I called BMW custormer service this morning and inquired as to why the car is still in assmebly/quality. The phone rep told me she did not have access to that information and that the dealership would have to contact the factory to find out what is going on. She told me she would contact the sales manager and that the sales manager would contact me directly. This might be a silly question, but why can't customer service contact the factory? BMW makes a great car but is terrible at customer service.

M3 Piotr · 07-29-2010, 12:20 PM

Just FYI, half the Germany is on vacation right now. This could be a reason too.

M3 Esq · 07-29-2010, 12:52 PM

Quote:

Originally Posted by 335i Piotr

Just FYI, half the Germany is on vacation right now. This could be a reason too.

Maybe, but in reading some of these threads it looks like other forum members' cars are getting through. If someone at the dealership would figure it out and contact me, I could stop speculating.

ChrisK · 07-29-2010, 01:21 PM

My car was finished yesterday and there were no delays. I think September options has something to do with your delay.

M3 Esq · 07-29-2010, 04:40 PM

Just got off the phone with BMW NA. The phone rep was extremely helpful. He said he could only speculate, but he thinks it is a problem with the tracking system rather than with the car. Production completed on July 9. He said he will investigate further and let me know. I will post when I find out more.

dardeca · 07-29-2010, 05:26 PM

Quote:

Originally Posted by McLoven

Just got off the phone with BMW NA. The phone rep was extremely helpful. He said he could only speculate, but he thinks it is a problem with the tracking system rather than with the car. Production completed on July 9. He said he will investigate further and let me know. I will post when I find out more.

Good luck!

M3 Esq · 07-30-2010, 08:13 AM

Update: My CA contacted the factory and it sounds like multiple vehicles are being held up for a "trim issue" and some for a "seat module issue". I am not sure what this means but it sounds like I won't be getting my car anytime soon. Not sure what this means for others waiting for august delivery...

dardeca · 07-30-2010, 08:19 AM

Quote:

Originally Posted by McLoven

Update: My CA contacted the factory and it sounds like multiple vehicles are being held up for a "trim issue" and some for a "seat module issue". I am not sure what this means but it sounds like I won't be getting my car anytime soon. Not sure what this means for others waiting for august delivery...

Hmmm...I wonder what "trim issue" means??

M3 Esq · 07-30-2010, 08:36 AM

Quote:

Originally Posted by dardeca

Hmmm...I wonder what "trim issue" means??

No way to know. I ordered ZPP with aluminum trim. Maybe they ran out of aluminum.

mikeriley · 08-02-2010, 08:40 PM

My E93 was stuck in QA for about 10 days after production. I got the car with 15 miles. Obviously they had to do some testing/repairs. Nobody could tell me what happened though.

M3 Esq · 08-02-2010, 09:30 PM

Quote:

Originally Posted by mikeriley

My E93 was stuck in QA for about 10 days after production. I got the car with 15 miles. Obviously they had to do some testing/repairs. Nobody could tell me what happened though.

Thanks for the heads up. The car is still in quality as far as I know, and its been there nearly a month now. I actually ended up backing out of the deal. I was having some issues with the dealer and the CA that ultimately could not be resolved.

She will make someone, somewhere, a very a happy owner!

kscarrol · 08-03-2010, 10:30 AM

Quote:

Originally Posted by McLoven

Thanks for the heads up. The car is still in quality as far as I know, and its been there nearly a month now. I actually ended up backing out of the deal. I was having some issues with the dealer and the CA that ultimately could not be resolved.

She will make someone, somewhere, a very a happy owner!

Sorry to hear this McLoven!! Are you goign to order another M3 through someone else?

M3 Esq · 08-03-2010, 07:07 PM

Quote:

Originally Posted by kscarrol

Sorry to hear this McLoven!! Are you goign to order another M3 through someone else?

Yes, I am working with another dealership now. They are trying to find me a car already in the pipeline. Worst case they have a September slot available and I will spec out a new one.

JulieDriving · 08-04-2010, 12:03 AM

You can get the MDrive standard then! Good thing you could back out.

07-28-2010, 06:45 PM	#1
M3 Esq Automobilist 395 Rep 2,632 Posts Drives: E70 X5, 911 GT3 Join Date: Aug 2007 Location: CT iTrader: (12)	Stuck in Assembly/QA Status (Status 155) Since July 9?? I posted this in the New Pricing/Order forum and didn't get much of a response so I thought I would try here. My CA called me today and told me my 8/24 PCD would have to be postponed because my car is "stuck in assembly". He said it is still in production status 155. WTF?? According to the 800 number, the car began production July 4 and finished July 9. Well, apparently not! Of course thats all the information he had and said he would look into it further. What would be causing this? Might it have something to do with the Sept. changes? Any insight would be greatly appreciated. Thanks. What's worse is that I wanted to time the order so that delivery would coincide with my lease end on my 335i. Am I going to end up with Sept/Oct delivery without the benefit of the new standard features/options?? This sucks! Last edited by M3 Esq; 07-28-2010 at 07:09 PM..
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07-28-2010, 09:23 PM	#2
Scoobe Lieutenant 19 Rep 562 Posts Drives: 2011 M3 Sedan SSII/SN/DCT Join Date: Jun 2010 Location: San Antonio, TX iTrader: (0) Garage List 2011 E90 M3 [10.00]	Any number of things could have happened. Most likely they ran some tests after it rolled off the line and something wasn't correct, engine, transmission or what not. They will backtrack to find out what went wrong and where and replace whatever part was defective, if something was defective. __________________ 08 GT500 convertible red package (Black w/ Red stripes) /Ford Racing Exhaust /Cold Air Induction 560hp 10 Porsche Cayenne GTS Black w/ Black Wheels 408hp 11 M3 Silverstone w/ Silver Novillo Leather /Tech /Premium /19" /DCT /Ipod 414hp
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07-28-2010, 10:06 PM	#3
M3 Esq Automobilist 395 Rep 2,632 Posts Drives: E70 X5, 911 GT3 Join Date: Aug 2007 Location: CT iTrader: (12)	So do you think it takes 3 weeks to troubleshoot and repair? To what end? If the plant is closing at the end of the week, where does that leave me? This is not cool.
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07-28-2010, 10:26 PM	#4
piloto Captain 28 Rep 843 Posts Drives: 2011 E90 M3 - AW/FR Join Date: Jun 2010 Location: Orange County, CA iTrader: (0)	It could be a part shortage that's stopped the production of your particular car.
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07-29-2010, 12:04 PM	#9
M3 Esq Automobilist 395 Rep 2,632 Posts Drives: E70 X5, 911 GT3 Join Date: Aug 2007 Location: CT iTrader: (12)	I called BMW custormer service this morning and inquired as to why the car is still in assmebly/quality. The phone rep told me she did not have access to that information and that the dealership would have to contact the factory to find out what is going on. She told me she would contact the sales manager and that the sales manager would contact me directly. This might be a silly question, but why can't customer service contact the factory? BMW makes a great car but is terrible at customer service.
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07-29-2010, 12:20 PM	#10
M3 Piotr Lieutenant Colonel 402 Rep 1,858 Posts Drives: F80 M3 Frozen Black F87 M2 LBB Join Date: Apr 2007 Location: Florida, USA iTrader: (2) Garage List 2016 BMW F80 M3 [0.00] 2011 BMW E90 M3 (We ... [0.00]	Just FYI, half the Germany is on vacation right now. This could be a reason too. __________________ 2016 F80 M3 Frozen Black 2018 F87 M2 LBB Follow me on Insta: M3Piotr
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07-29-2010, 01:21 PM	#12
ChrisK Major General 4449 Rep 7,594 Posts Drives: '19 M2C Join Date: Jun 2007 Location: Chicagoland iTrader: (7) Garage List 2019 BMW M2C [7.00] 2015 Porsche Macan S [0.00]	My car was finished yesterday and there were no delays. I think September options has something to do with your delay. __________________ www.ReTuneTheDeTune.com 2019 M2 Competition (Sunset Orange)
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07-29-2010, 04:40 PM	#13
M3 Esq Automobilist 395 Rep 2,632 Posts Drives: E70 X5, 911 GT3 Join Date: Aug 2007 Location: CT iTrader: (12)	Just got off the phone with BMW NA. The phone rep was extremely helpful. He said he could only speculate, but he thinks it is a problem with the tracking system rather than with the car. Production completed on July 9. He said he will investigate further and let me know. I will post when I find out more.
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07-30-2010, 08:13 AM	#15
M3 Esq Automobilist 395 Rep 2,632 Posts Drives: E70 X5, 911 GT3 Join Date: Aug 2007 Location: CT iTrader: (12)	Update: My CA contacted the factory and it sounds like multiple vehicles are being held up for a "trim issue" and some for a "seat module issue". I am not sure what this means but it sounds like I won't be getting my car anytime soon. Not sure what this means for others waiting for august delivery...
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08-02-2010, 08:40 PM	#18
mikeriley Private First Class 29 Rep 159 Posts Drives: Saab Aero Join Date: Jan 2008 Location: North East iTrader: (0)	My E93 was stuck in QA for about 10 days after production. I got the car with 15 miles. Obviously they had to do some testing/repairs. Nobody could tell me what happened though.
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08-04-2010, 12:03 AM	#22
JulieDriving Female driving enthusiast :P 76 Rep 2,308 Posts Drives: Bimmer Join Date: Nov 2009 Location: Ontario, Canada iTrader: (0) Garage List 2013 BMW M3 Coupe [10.00]	You can get the MDrive standard then! Good thing you could back out. __________________ 2013 M3 coupe (Azurite Black, Black, Piano Black) + miata nut (2 miatas) + Mk6 GTI 5-door hatch (our mini-SUV )
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