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| 01-27-2014, 07:56 AM | #1 |
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Major General
 
1991
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Dealership attacks a brand new 2014 Audi S4!
Dealership attacks a brand new 2014 Audi S4!
Got your attention ; ). Here we have a brand new 2014 Audi S4 that came to us for new car prep which turned into a full paint correction, Opti Coat, and Xpel Ultimate Installation. What we thought would be an easy routine job turned into much more. The dealer induced a lot of linear scratches from doing the customer a favor and removing snow off the car at deliver, unfortunately (I see this a lot) the dealer delivered the car at night....... Please join us for another dealer fix write up. I'll let the photos do the talking now. Exterior - Wheels were prepped with Sonax Wheel Cleaner and cleaned up with various brushes - Tires were spritzed down with Adam’s All Purpose Cleaner and washed down - Wheel wells were cleaned up - Washed with Adam's Car Wash - Decon with Auto Finesse Iron Out - Wash down and rinsed - Door jambs were cleaned up - Nano Scrub AutoScrub - Dried - Tires dressed - Masking - Paint Measurement - Compound - Menzerna FG400 - Final Polish - Sonax Perfect Finish 4/6 - Last step - Opticoat - Inspection with Fenix, Brinkmann, and natural sunlight - Wheel wells were cleaned - polished - Opti Coat - Rubber and Plastics Treated - Exterior windows and mirrors cleaned and sealed - Exhaust tips cleaned - Windows were auto scrubed, cleaned, and sealed Products used: Adam's Car Wash Auto Finesse Iron Out Stoner's Tarminator Auto Finesse Oblitarate Sonax Multi Star Sonax Full Effect Wheel Cleaner NanoSkin AutoScrub System Menzerna FG400 Sonax Perfect Finish Opti Coat Adam's Super VRT Auto Finesse Crystal Glass Cleaner Adam's Metal Polish 1 Adam's Metal Polish 2 Tools used Uber Wool Wash Mitt Uber Quick Detail MF Towels Uber All Purpose MF Towels Rupes LHR75E Rupes BigFoot LHR 21ES Random Orbital Polisher Rupes BigFoot LHR 15ES Random Orbital Polisher Uber Buffing Pads Meg's MF Cutting Pad Defelsko Paint Meter Fenix TK35 Kranzle Pressure Washer Uber Foam Canon 2 Grit Guard Buckets with Caddies Adam's Firehose Nozzle Metro Air Force Blaster Dealer installed - due to snow removal  A closer look - these marks were on the roof, hood, trunk    Before     Various scratches/imperfections       Wheels  Sonax Full Effect Wheel Cleaner and various brushes used to clean up the OEM Peelers  Full prep photos missing due to the cold weather sorry guys Light scratches around the door handles  After  B pillars a common issue with BMW, Audi, VW  After much better after we hit it with Menzerna FG400 and finished it out with Sonax Perfect Finish 4/6  Before shot on the roof  After  Before shot on the roof   After  Imperfections on the rear trunk   After   Xpel Ultimate Pre Cut Kit installation   Exhaust tips before   After some Auto Finesse Mercury Metal Polish   Afters shots     The old and new    A drastic improvement over the what the dealer delivered.   Hope you enjoyed this one. |
| 01-27-2014, 11:54 AM | #2 |
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That was on a brand new car? Totally ridiculous. My used E92 with 57k miles from an unknown dealership was in better shape than that.
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| 01-27-2014, 11:56 AM | #3 |
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Major
 
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Drives: 2012 e92 M3 DCT ZCP
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Nice work as usual. In a case like this, to your knowledge does the customer ever get any retribution from the dealer?? Or once it's off the lot, too late.
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| 01-27-2014, 12:15 PM | #4 |
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Major General
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it does happen, dealers don't like paying their prep guys much money and this is a reflection of it.
yes I believe the customer has been taken care of . |
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| 01-27-2014, 10:58 PM | #9 |
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Location: Seattle, WA
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I would of rejected delivery for the paint AND for the holes they drilled on that car.
I always have it in writing for the dealer not to prep my cars….. do safety check and hand me the keys! We are all happy :-) Amazing job as always.
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2016 F10 535i xDrive - AW - Retired  2011 E92 M3 - AW……………....ED April 29th, 2010 - Retired 2007 E92 335i -Space Gray.....ED Oct 19th, 2006 - Retired |
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| 01-28-2014, 04:05 AM | #10 |
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Great save. if possible I try to drive them home with hood tape, interior plastic intact and do the work myself.
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| 01-28-2014, 10:32 AM | #12 | |
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Drives: 2008 Jet Black M3 Coupe
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Location: Yucca Valley, CA - Kelowna, BC
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