Damn Unreliable Truckers

///Mperative · 07-31-2010, 03:45 PM

So, my CA calls me yesterday afternoon and gives me the good news. My M3 E92 will be arriving the following day (today)!

Obviously, I'm pretty excited. So, he says he'll call me when the car arrives, then I can come in and sign the papers while the car gets PDI'ed. Sounds good, huh?

Not exactly. I've been sitting around on my ass all day waiting for the call to come in. I talk to the CA around noon and he says the car hasn't shown up yet, but as long as it gets there by 4pm, they will have it ready for me today. So I call back at 3:30 and guess what? It still hasn't shown up? I mean, wtf?

The car left the VPC in Baltimore on 7/29 and it takes 3 entire days to get it to Rhode Island (an 8 hour drive)? This is seriously annoying. What gets me isn't so much the fact that I don't have the car today. I can wait until Monday. What REALLY annoys me is that I had to waste an entire day WAITING for nothing

.

Anyway, just needed to vent. I just hope some redneck trucker or dealer employee isn't out joy riding in my new baby. If I get the car and it has over 10 miles on it, I will be majorly pissed. Anyone else had a similar experience?

sawzall · 07-31-2010, 04:51 PM

I had a similar experience. On the 13th, my SA told me that the car would get put on a truck, sent over on Thursday (15th) morning, and be ready for me that day. Well, my SA called that Thursday and told me the car wouldn't be in cause the truck it was on was delayed.

I ended up having to wait until the next Tuesday (20th) to pick up my car.

I still feel fortunate though, since I only had to wait a total of 3 weeks for my car, and I know a lot of others here waited 3 months!

///Mperative · 08-02-2010, 11:07 AM

So I talked to the dealer and they have no clue what's going on -- big surprise there. I then called BMT and they told me that the car is at the port waiting to be loaded on a truck!!! It's been waiting since 7/29 and the dealer actually received an inventory report showing that the car would arrive 7/31. WTF?!?!

The guy at BMT was not very helpful, but said that the cars are loaded on a truck within 48 hours of being released to them. He said it SHOULD get on a truck any time, but who even knows what that means.

The problem is that I have someone taking over my current lease this week, so I need to get this damn car ASAP, as I'm going away this weekend.

Anyone have a suggestion about how I can get these idiots to put the car on a truck and drive it up here? At this point, the dealer is completely useless, but I don't mind calling them and harrassing them if that will help.

Any thoughts??

BCA · 08-02-2010, 11:13 AM

Pretty sure that "the car will get there when it gets there" and your best bet for a solution to your problem is to ask the dealer for a loaner if the M3 isn't there by the time your current car is gone...

///Mperative · 08-02-2010, 11:58 AM

Yeah, I just called the sales manager and he's promising me the car will arrive today or tomorrow. He emailed the vpc and the car was definitely released to the trucking company last week (7/29 or 7/30). When I told him the car was still waiting for a truck (according to BMT dispatcher), he was surprised by this. In any event, he offered me a loaner without me having to ask for one, so he definitely gets points for that

. I was hoping to put about 500 miles on the car this weekend for my trip out of town. I'd like to break it in while the weather is still nice

As a side note, I called BMWNA customer relations to get status and they told me that they could only track the car as far as the port of exit (i.e. Bremerhaven). I'm not sure why other members have reported that they were able to get stateside tracking info from BMWNA. I was told flat out that they did not have any access to that information and that I needed to contact the dealer directly.

Kiemyster · 08-02-2010, 11:52 PM

these horror stories scare me. My SA told me the truck should come in either tomorrow or wednesday... im really pushing and hoping for it to be tomorrow... the last thing i want is to hear i have to wait another few days for it because im leaving the country for a month... i cant make it a whole month without touching her...... i just cant. Ive waited 5 fucking years already, I CANT MAKE IT MUCH LONGER!!!!!

Greeney · 08-03-2010, 06:33 AM

Quote:

Originally Posted by Kiemyster

these horror stories scare me. My SA told me the truck should come in either tomorrow or wednesday... im really pushing and hoping for it to be tomorrow... the last thing i want is to hear i have to wait another few days for it because im leaving the country for a month... i cant make it a whole month without touching her...... i just cant. Ive waited 5 fucking years already, I CANT MAKE IT MUCH LONGER!!!!!

What dealer is your car going in to?

///Mperative · 08-03-2010, 02:46 PM

So my lease transfer went through today. I am officially without wheels. I'm driving a Nissan Altima loaner POS from the dealer.

I called the trucking company's rep at the port this morning and he said he was trying to get it on a truck today. I'm not holding my breath.

Anyone know a way to put some pressure on this guy to get the car on a truck?

It was released to trucking on 7/29 and has been sitting there since.

Kiemyster · 08-03-2010, 05:08 PM

Quote:

Originally Posted by Greeney

What dealer is your car going in to?

Pace BMW. Im picking it up tmrw.... fuck..... 14 hours from now..... 14 hours.....

///Mperative · 08-03-2010, 06:26 PM

Well, after a little grease from the dealer, it looks like the trucking company is loading the car on a truck tonight. It should be at the dealership tomorrow afternoon or the following morning.

Finnegan · 08-03-2010, 06:47 PM

Nothing worse than getting your expectations set and then having the rug pulled out. I've been there too buddy, and it's no fun. I don't mind the waiting, but when you're told you'll have it on ____ and doesn't get there it really bites--especially when you the feeling no one is working on your behalf to actually resolve the situation.

driverwannabe · 08-03-2010, 06:50 PM

I swear, sometimes think that BMW owners are on a different planet. I suppose there is a thought that the trucker or the company gets paid just to piss you off! Lord knows the truck isn't going until it's full cause there is nothing worse than making short money for moving a full load compared to giving you fits for losing money in the process. Give me a frickin break

07-31-2010, 03:45 PM	#1
///Mperative Second Lieutenant 16 Rep 281 Posts Drives: like grandma Join Date: Jul 2010 Location: New England iTrader: (0) Garage List 2014 BMW 550xi [0.00] 2011 E92 M3 [0.00]	Bavarian Motor Transport -- weak link? So, my CA calls me yesterday afternoon and gives me the good news. My M3 E92 will be arriving the following day (today)! Obviously, I'm pretty excited. So, he says he'll call me when the car arrives, then I can come in and sign the papers while the car gets PDI'ed. Sounds good, huh? Not exactly. I've been sitting around on my ass all day waiting for the call to come in. I talk to the CA around noon and he says the car hasn't shown up yet, but as long as it gets there by 4pm, they will have it ready for me today. So I call back at 3:30 and guess what? It still hasn't shown up? I mean, wtf? The car left the VPC in Baltimore on 7/29 and it takes 3 entire days to get it to Rhode Island (an 8 hour drive)? This is seriously annoying. What gets me isn't so much the fact that I don't have the car today. I can wait until Monday. What REALLY annoys me is that I had to waste an entire day WAITING for nothing . Anyway, just needed to vent. I just hope some redneck trucker or dealer employee isn't out joy riding in my new baby. If I get the car and it has over 10 miles on it, I will be majorly pissed. Anyone else had a similar experience? __________________ Last edited by ///Mperative; 08-02-2010 at 11:08 AM..
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07-31-2010, 04:51 PM	#2
sawzall Major 50 Rep 1,285 Posts Drives: A Car Join Date: May 2010 Location: Toronto iTrader: (0) Garage List 2012 911S [10.00] 2011 911 GT3 RS [0.00]	I had a similar experience. On the 13th, my SA told me that the car would get put on a truck, sent over on Thursday (15th) morning, and be ready for me that day. Well, my SA called that Thursday and told me the car wouldn't be in cause the truck it was on was delayed. I ended up having to wait until the next Tuesday (20th) to pick up my car. I still feel fortunate though, since I only had to wait a total of 3 weeks for my car, and I know a lot of others here waited 3 months!
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08-02-2010, 11:07 AM	#3
///Mperative Second Lieutenant 16 Rep 281 Posts Drives: like grandma Join Date: Jul 2010 Location: New England iTrader: (0) Garage List 2014 BMW 550xi [0.00] 2011 E92 M3 [0.00]	So I talked to the dealer and they have no clue what's going on -- big surprise there. I then called BMT and they told me that the car is at the port waiting to be loaded on a truck!!! It's been waiting since 7/29 and the dealer actually received an inventory report showing that the car would arrive 7/31. WTF?!?! The guy at BMT was not very helpful, but said that the cars are loaded on a truck within 48 hours of being released to them. He said it SHOULD get on a truck any time, but who even knows what that means. The problem is that I have someone taking over my current lease this week, so I need to get this damn car ASAP, as I'm going away this weekend. Anyone have a suggestion about how I can get these idiots to put the car on a truck and drive it up here? At this point, the dealer is completely useless, but I don't mind calling them and harrassing them if that will help. Any thoughts?? __________________
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08-02-2010, 11:13 AM	#4
BCA Captain 21 Rep 793 Posts Drives: 2015 M3 Join Date: Feb 2006 Location: Houston, TX iTrader: (1)	Pretty sure that "the car will get there when it gets there" and your best bet for a solution to your problem is to ask the dealer for a loaner if the M3 isn't there by the time your current car is gone... __________________ 2017 Porsche 911 Carrera S 2019 Porsche Cayenne Past BMWs: 2015 M3, 2014 550i, 2013 M3 ZCP, 2012 535i, 2011 E90 335i, 2009 E90 M3, 2008 X5, 2006 330i, 2004 330i
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08-02-2010, 11:58 AM	#5
///Mperative Second Lieutenant 16 Rep 281 Posts Drives: like grandma Join Date: Jul 2010 Location: New England iTrader: (0) Garage List 2014 BMW 550xi [0.00] 2011 E92 M3 [0.00]	Yeah, I just called the sales manager and he's promising me the car will arrive today or tomorrow. He emailed the vpc and the car was definitely released to the trucking company last week (7/29 or 7/30). When I told him the car was still waiting for a truck (according to BMT dispatcher), he was surprised by this. In any event, he offered me a loaner without me having to ask for one, so he definitely gets points for that . I was hoping to put about 500 miles on the car this weekend for my trip out of town. I'd like to break it in while the weather is still nice As a side note, I called BMWNA customer relations to get status and they told me that they could only track the car as far as the port of exit (i.e. Bremerhaven). I'm not sure why other members have reported that they were able to get stateside tracking info from BMWNA. I was told flat out that they did not have any access to that information and that I needed to contact the dealer directly. __________________
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08-02-2010, 11:52 PM	#6
Kiemyster Bimmerpost Resident Marijuana Consultant 453 Rep 3,197 Posts Drives: 320i, 325xi, 335Xi, 335i, M3 Join Date: Nov 2006 Location: Queens/NYC iTrader: (4) Garage List 2010 BMW 335i [0.00] 2011 BMW X335i [0.00] 2006 BMW E90 325xi [0.00] 2011 BMW E90 335xi [4.00] 2011 BMW M3 E90 [7.00] 2006 E90 320i [0.00]	these horror stories scare me. My SA told me the truck should come in either tomorrow or wednesday... im really pushing and hoping for it to be tomorrow... the last thing i want is to hear i have to wait another few days for it because im leaving the country for a month... i cant make it a whole month without touching her...... i just cant. Ive waited 5 fucking years already, I CANT MAKE IT MUCH LONGER!!!!! __________________ "AMG What! S-Line Who? If you ain't got that M I got no respect for you!" '06 Alpine Weiss E90 320i \| '06 The Green Machine E90 325xi \| '11 Alpine Weiss E90 M3 ZCP \| '10 Silverstone X5M \| '11 Alpine Weiss E90 335xi
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08-03-2010, 02:46 PM	#8
///Mperative Second Lieutenant 16 Rep 281 Posts Drives: like grandma Join Date: Jul 2010 Location: New England iTrader: (0) Garage List 2014 BMW 550xi [0.00] 2011 E92 M3 [0.00]	So my lease transfer went through today. I am officially without wheels. I'm driving a Nissan Altima loaner POS from the dealer. I called the trucking company's rep at the port this morning and he said he was trying to get it on a truck today. I'm not holding my breath. Anyone know a way to put some pressure on this guy to get the car on a truck? It was released to trucking on 7/29 and has been sitting there since. __________________
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08-03-2010, 06:26 PM	#10
///Mperative Second Lieutenant 16 Rep 281 Posts Drives: like grandma Join Date: Jul 2010 Location: New England iTrader: (0) Garage List 2014 BMW 550xi [0.00] 2011 E92 M3 [0.00]	Well, after a little grease from the dealer, it looks like the trucking company is loading the car on a truck tonight. It should be at the dealership tomorrow afternoon or the following morning. __________________
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08-03-2010, 06:47 PM	#11
Finnegan Dog Listener 701 Rep 7,850 Posts Drives: Z4M/. Z3M, E36/46 M3 Join Date: Oct 2008 Location: Teaching the dog to slalom iTrader: (22)	Nothing worse than getting your expectations set and then having the rug pulled out. I've been there too buddy, and it's no fun. I don't mind the waiting, but when you're told you'll have it on ____ and doesn't get there it really bites--especially when you the feeling no one is working on your behalf to actually resolve the situation.
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08-03-2010, 06:50 PM	#12
driverwannabe Private 0 Rep 50 Posts Drives: 2008 E90 M3 Join Date: Jun 2009 Location: Columbus, OH iTrader: (0)	My god I swear, sometimes think that BMW owners are on a different planet. I suppose there is a thought that the trucker or the company gets paid just to piss you off! Lord knows the truck isn't going until it's full cause there is nothing worse than making short money for moving a full load compared to giving you fits for losing money in the process. Give me a frickin break
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