Nearly caught out by the ESS E-FLASH timebomb!

sadiq · 08-13-2013, 01:04 AM

Quote:

Originally Posted by img

Because here's the way I read it...

MSRP isn't related IMO. When you get a new Android phone or tablet, the first thing it does is demand that you update it. Same thing with most laptop computers too. But here, you want it done for you and the 100's of other people who buy the cable. And
you want THEM to do it for YOU.

Lol. Guess you read it wrong. When you get a new Android phone, will it say "Welcome to Android! You can't use your phone right now because it needs to be updated. Send Google an email and sit tight until they email you an update." ??

In any event, ESS has stated that they are "working" on it. Though honestly I don't know why they don't just upload the file and just put a link to it on the product page. Isn't it completely unusable unless you have 1) their cable, 2) their flashing software, and 3) their tune?

Longwong · 08-13-2013, 01:14 AM

Another great reason to go BPM

IMG · 08-13-2013, 09:52 AM

Quote:

Originally Posted by Longwong

Another great reason to go BPM

Here we go again......

Sal@AUTOcouture · 08-13-2013, 09:55 AM

Quote:

Originally Posted by Longwong

Another great reason to go BPM

lol software expires for any i-flash tuning software

whats77inaname · 08-13-2013, 10:14 AM

Quote:

Originally Posted by img

Remember, these are tuners not enterprise computer programmers. They wouldn't even know how to set up all of the infrastructure you're demanding just so they can make a few bucks off of you.

On this part I'm going to have to disagree with you. There are plenty of capable, certified people/companies out there that they can outsource this to so that they have a turn-key solution. There are a lot of things I'm pretty sure ESS and other companies had to either a) teach themselves or b) outsource in order to achieve a specific task, so what you're saying doesn't hold water.

I can see the issue about having to wait, but as Roman has said, they're working on it. You have to give credit where it is due: the community made known a problem, made a request, ESS has acknowledged it and is working to give the community what has been asked for. Given that, I don't really think further discussion is merited at this point.

And about that email database....that doesn't hold much water, either. The "unsubscribe" link at the bottom of pretty much all solicitation email resolves that quickly and easily.

In other news, how's your x-pipe?

sadiq · 08-13-2013, 01:27 PM

Quote:

Originally Posted by Sal@AUTOcouture

lol software expires for any i-flash tuning software

That's not really the issue.

sales@ESSTuning · 08-13-2013, 01:42 PM

Quote:

Originally Posted by sadiq

That's not really the issue.

We have added an E-flash software download link on our website under support. We have also included this info going forward in the E-flash instructions so customers will always have access to the latest version of E-flash when needed.

US///M3 · 08-13-2013, 02:15 PM

Quote:

Originally Posted by Roman@ESS

We have added an E-flash software download link on our website under support. We have also included this info going forward in the E-flash instructions so customers will always have access to the latest version of E-flash when needed.

BPM appreciates that.

Black Gold · 08-13-2013, 04:58 PM

Quote:

Originally Posted by Roman@ESS

We have added an E-flash software download link on our website under support. We have also included this info going forward in the E-flash instructions so customers will always have access to the latest version of E-flash when needed.

good solution, way to step up

as it should be

The Automotive Enthusiast · 08-13-2013, 06:43 PM

Quote:

Originally Posted by img

Here we go again......

Got any popcorn?

GIdriver · 08-13-2013, 07:04 PM

Quote:

Originally Posted by PoweredBy///M

Got any popcorn?

There you go...

IMG · 08-13-2013, 08:25 PM

Quote:

Originally Posted by GIdriver

There you go...

Can I get some plz ?

sadiq · 08-13-2013, 11:20 PM

Quote:

Originally Posted by Roman@ESS

We have added an E-flash software download link on our website under support. We have also included this info going forward in the E-flash instructions so customers will always have access to the latest version of E-flash when needed.

IMG · 08-14-2013, 07:28 PM

Quote:

Originally Posted by Lute

Awesome,Thx !

Longwong · 08-15-2013, 10:59 AM

Awesome job ESS to step up. Something that should have been done long ago. It is this little stuff that is important to customers such as ease or convenience of switching tunes and is a huge hassle when it happened to me so I understand the OP. You solved a problem and now one less reason to go to another tuner.

Great job. I give credit where credit is due!

Black Gold · 08-15-2013, 11:24 AM

Quote:

Originally Posted by Team Plutonium

Yeah, we were all holding our collective breath hoping for your approval.

I realize you don't like this guy, but I totally agree with his post and see nothing wrong with it. it was a much needed move by ESS and it IS nice to see vendors accepting well deserved criticism and reacting appropriately in a quick manner.

GIdriver · 08-15-2013, 06:38 PM

Quote:

Originally Posted by img

Can I get some plz ?

Sorry it took so long for me to be back here. I see you already got some!!

FogCityM3 · 08-15-2013, 08:08 PM

^^ You guys crack me up. You need to follow some of the prior exchanges with Munit/M3TakesNYC/LongWong (or WannabM5 on M5 board). Same pattern: post something outrageous in the am, stay out of the fray, wait for everyone to reply, post something outrageous in the late pm, a bunch of people reply and the tit for tat continues on and on. If things get out of hand, don't post for a few days to let things cool down, wash, rinse and repeat. Pretty simple formula designed to get a rise out of people and is a very effective way to fuel to various fires, including getting tuners involved and sewing seeds of interesting conspiracy theories. I actually think its quite entertaining and make me laugh way more than I should in front of a computer screen, but not sure everyone takes these posts as they should, ie for comedy rather than credibility value.

Vic311 · 08-15-2013, 08:43 PM

Quote:

Originally Posted by FogCityM3

^^ You guys crack me up. You need to follow some of the prior exchanges with Munit/M3TakesNYC/LongWong (or WannabM5 on M5 board). Same pattern: post something outrageous in the am, stay out of the fray, wait for everyone to reply, post something outrageous in the late pm, a bunch of people reply and the tit for tat continues on and on. If things get out of hand, don't post for a few days to let things cool down, wash, rinse and repeat. Pretty simple formula designed to get a rise out of people and is a very effective way to fuel to various fires, including getting tuners involved and sewing seeds of interesting conspiracy theories. I actually think its quite entertaining and make me laugh way more than I should in front of a computer screen, but not sure everyone takes these posts as they should, ie for comedy rather than credibility value.

This is the precise definition of a troll. I'm just amazed this individual has been able to get away with it for so long.

1MOREMOD · 08-16-2013, 12:03 AM

Quote:

Originally Posted by Lute

There is a rumor going around that he's on your payroll.

why does this keep coming up? its obvious we are being played.

FogCityM3 · 08-16-2013, 08:33 AM

LOL

Quote:

Originally Posted by Lute

1MOREMOD · 08-16-2013, 09:39 AM

drr uh im having a little trouble with my shoe laces can someone help me.

08-13-2013, 01:14 AM	#46
Longwong Banned 38 Rep 370 Posts Drives: e92 m3 catless Join Date: Jun 2013 Location: USA iTrader: (0)	Another great reason to go BPM
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08-15-2013, 10:59 AM	#59
Longwong Banned 38 Rep 370 Posts Drives: e92 m3 catless Join Date: Jun 2013 Location: USA iTrader: (0)	Awesome job ESS to step up. Something that should have been done long ago. It is this little stuff that is important to customers such as ease or convenience of switching tunes and is a huge hassle when it happened to me so I understand the OP. You solved a problem and now one less reason to go to another tuner. Great job. I give credit where credit is due!
	Appreciate 0 Quote

08-15-2013, 08:08 PM	#62
FogCityM3 Colonel 497 Rep 2,400 Posts Drives: M3 (E90) & Porsche GT3 RS Join Date: Feb 2012 Location: San Francisco iTrader: (0)	^^ You guys crack me up. You need to follow some of the prior exchanges with Munit/M3TakesNYC/LongWong (or WannabM5 on M5 board). Same pattern: post something outrageous in the am, stay out of the fray, wait for everyone to reply, post something outrageous in the late pm, a bunch of people reply and the tit for tat continues on and on. If things get out of hand, don't post for a few days to let things cool down, wash, rinse and repeat. Pretty simple formula designed to get a rise out of people and is a very effective way to fuel to various fires, including getting tuners involved and sewing seeds of interesting conspiracy theories. I actually think its quite entertaining and make me laugh way more than I should in front of a computer screen, but not sure everyone takes these posts as they should, ie for comedy rather than credibility value.
	Appreciate 0 Quote

08-16-2013, 09:39 AM	#66
1MOREMOD - 11817 Rep 23,187 Posts Drives: Race car-> Join Date: Mar 2009 Location: check your mirrors iTrader: (5)	drr uh im having a little trouble with my shoe laces can someone help me. __________________ 02 Tiag e46 M3\|6MT\|GC plates\|MCS c.o.\|GC bars\|GC race control arms\|GC bushings\|BW eng. & tran. mounts\|subframe kit\|BW race shifter\|BW Jaffster\|Euro header\|BW exhaust\|K&N c.a.i.\|Epic race tune\|Rouge pulleys\|Seibon CF hood\|CSL bumper\|apr gt 250 & splitter\|ST-40\|XR-2\|SS lines\|half cage\|Recaro profi\|Profi 2 harness\|BMWpedals\|BW studs\|
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