Irvine BMW rant

[talontid]

Originally Posted by Mpowah

Definition of insanity: Doing the same thing again and expecting different results

+1; how many times does it happen before OP figures it out

[guardodoc]

Walk out back and look at the place where they wash the cars.
Now ask your self. Do these guys look like English is their first language ?

I don't speak spanish, but your sign might work better if it was.

This is the least of your problems at Irvine service.
They actually crashed my car (645i) when I left it with them.

Then blamed it on another unknown customer.

Didn't even apologize. Took 3 weeks to repair and wasn't ready to pick up when they told me to come get it.

I've since used Sterling, although they also washed my car without asking.

Perhaps All German Auto in Escondido is an alternative.
Rates are about 50 -75% of dealer cost.

You could sue in small claims for a professional polish to correct the paint.
About $400 around here. Not for the money, just the idea that they are so literally "careless"

[24601]

Originally Posted by mdyaman

When I go to my service center, my SA always brings out a sign that says "do not wash" & "park in basement" placards for my car and put it on the dashboard.

That's smart.

[Carl L]

Originally Posted by Leonardo629

I've had good luck with Monrovia when I serviced my M, no loose oil caps, no wash if you demand that...

BMW Monrovia are morons. They popped a valve spring on my 08 M5 when asked to change one of the horns. Took about two weeks to get it fixed after going to RPi and then South Bay. BMW Monrovia's "head tech" was like, "it sounds normal." Clueless.

[greenmoldy]

Originally Posted by talontid

+1; how many times does it happen before OP figures it out

I dont really have a choice on dealerships. I've had just as bad of an experience at the other local one.