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04-01-2010, 01:44 PM | #23 |
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I spoke with Dinan again today and there is a delay due to the tips. I am hoping we get this resolved soon. I have a week left until I am leaving for Arizona; 1800 mile drive along hwy 101 and Cali hwy 1. I have decided I am going to call a local shop and set up an appointment for late next week to get the stock rear pipes welded on the stock muffler as a backup. As always never rely on anyone because chances are more often than not that you will get left in a tight spot if you do. Hopefully Dinan will come through but if not I do not want to get to next Friday (day we leave) and not have any muffler to put on! Perhaps it will be OEM BMW FTW for the time being...
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04-01-2010, 01:50 PM | #24 |
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Might as well have the shop open it up and do the stock exhaust mod. It might just be what you're looking for.
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Let me get this straight... You are swapping out parts designed by some of the top engineers in the world because some guys sponsored by a company told you it's "better??" But when you ask the same guy about tracking, "oh no, I have a kid now" or "I just detailed my car." or "i just got new tires."
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04-01-2010, 01:53 PM | #25 |
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If you do go back to stock mufler, please post videos of your car with the pipe and HFC! Or maybe I can hear it when you drive down as I am in Pleasanton and heard you will be in the NorCal area in another post.
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04-01-2010, 01:55 PM | #26 | |
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I will give Dinan the benefit of the doubt because I may end up purchasing some more of their products, but it has been a very stressful experience thus far. Much different from my experience with Gintani or for that matter when I purchased my Eisenmann Race back in 2008 (or my Fabspeed HFC's and x-pipe, my AWE HFC's and mufflers for my 997, etc etc)...
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04-01-2010, 03:47 PM | #28 | |
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I can tell you this much however, if parts and service were actually fast and trouble free I'd be a lot more broke than I am now |
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04-01-2010, 05:34 PM | #29 | |
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In this case, I was NEVER informed that it will take this long. It was almost one week AFTER I placed my order that Dinan finally told the dealer and I that the systems were out of stock and that they will be done by Friday (March 26). At that time I spoke directly to Dinan and they told me the exhaust should ship by Monday or Tuesday (March 29,30). The days came and went and today when speaking to Dinan again I was told "there were 8 systems that were built and your order happened to be #9 on the wait list." Sad that I am told this two weeks after placing my order but they did say they are working on it and will try and have it shipped out tomorrow (Friday) or Monday. That is of course if the tips pass QC. If they go out tomorrow they will get here on Tuesday. If Monday, they will get here on Wed. I leave next Friday. The car is my daily driver and it is decommissioned until that exhaust gets here since I took the Gintani mufflers off today so I can sell them to the local buyer. As long as they get here prior to the move then it is ok I guess...
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04-01-2010, 05:48 PM | #30 |
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I got a great idea. Since you are practically driving right by Dinan Headquarters, why not just arrange to stop by there on the way and have it installed free of charge for your inconvenience? Just drive to CA w/o any cans....oh, and get some earplugs for that leg of the trip!
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04-01-2010, 05:55 PM | #31 | |
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04-01-2010, 06:03 PM | #32 |
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Secure nothing to your roof..... ship it to your new address! Good Luck!
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04-01-2010, 06:33 PM | #33 |
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LOL I was joking around about the roof part. I highly doubt Dinan would do the install for free anyhow.
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04-01-2010, 07:11 PM | #34 |
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Why not just keep the Gintani on and sell it locally in AZ after your Dinan arrives at your local AZ dealer? Gintani sport is very easy to sell.
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04-01-2010, 07:16 PM | #35 |
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Because I have a buyer here for my asking price. No point in taking the Gintani sport all the way down and then going through the entire selling process again...
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04-01-2010, 07:39 PM | #36 |
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That's the stand up thing to do...and I applaud you for it. You already made a deal with a guy and are honoring it..
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04-01-2010, 10:13 PM | #37 |
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couple of comments, yes tuners have a bad rap of sometimes not following thru on promisses, ie due date of manufactured parts, and shipping dates.
I remember when i had my A3 audi this tuner in cali was just beating around the bush when it came to shipping my body kit. To the guy that spoke bad about active auto works, i am surprised to hear you had a bad experience, i have nothing but good to say about them, I was able to get the price i wanted for my full exhaust, the service was awesome, and last but not least my xpipe and signature system is amazing. Maybe i am the lucky few who have the tuner/manufacturer right in his back yard. Back to the subject at hand punjab get your money back and call active ask for Omar or jean i bet you a $100. you will have a system with in 3-5 days
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04-02-2010, 06:29 PM | #38 |
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Well still hasn't shipped. I called Dinan about 30 min ago and they are trying to check the status and are supposed to give me a call back. This means the EARLIEST they may ship will be Monday and will not get here until Wednesday at the earliest. Again, my 1800 mile drive begins on Friday afternoon. Luckily I called today and made an appointment with a local shop to have the stock rear pipes welded back on to the stock muffler. I have a feeling that I will be running the stock muffler on the car for the drive down as I have lost most of my hope.
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04-03-2010, 02:17 PM | #39 |
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well i never had the problems you are having. only thing i had to do was wait a long time for a rebate once. other then that they have been great to me. on that note i know not to order something i want right away unless my guy has it in stock and that goes for any company.
on a side note even though every person on this board hates dinan on a worldwide note they sell alot of stuff and with the 20% sell there stuff goes pretty quick and as someone mentioned there not big manufacter like other muffler places that only do mufflers. i don't blame you if you don't want to wait. but if you decide to wait for it you won't be sorry it is the best sounding one with no drone in my op. i have the midpipe and muffler and it sounds so sick and never drones. sorry for your troubles, good luck
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04-03-2010, 03:21 PM | #40 | |
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04-04-2010, 01:06 PM | #41 |
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Thanks bro. Really sad that this is common with Dinan. Well tomorrow is Monday and I am keeping my fingers crossed. The most annoying part is that if it does not get here on time and I need to take the stock stuff to a decent shop for welding, it is an hour drive each way to take the stuff there and back. I will keep you guys posted.
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04-04-2010, 04:32 PM | #42 |
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Had a bad experience with Dinan as well, and ended up not buying anything. Will never buy Dinan unless used (if at all), so it doesn't benefit them. Kept my stock system, painted it black, and called it a day. Didn't want any extra noise inside anyway, and I'm not going to buy blindly anymore, as 'drone' to some people mean more noise than stock, but to others until your ears are bleeding . Good luck.
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04-04-2010, 06:38 PM | #43 | |
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