BMW M3 Forum (E90 E92)

BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read


Go Back   M3Post - BMW M3 Forum > BIMMERPOST Universal Forums > General BMW News and Cars Discussion
 
European Auto Source
Post Reply
 
Thread Tools Search this Thread
      06-10-2014, 08:51 AM   #111
DASHOCKER
The power of V!
 
DASHOCKER's Avatar
 
Drives: 2007 335i coupe steptronic
Join Date: Aug 2007
Location: NYC

Posts: 1,853
iTrader: (0)

Garage List
1998 Lexus Gs400  [0.00]
2010 ebony & ivory  [0.00]
2006 BMW X3  [0.00]
2009 pics  [0.00]
2009 e92 335 xdrive  [0.00]
Send a message via Yahoo to DASHOCKER
I have a recall on my car according to my dealer and I have a 2009. I will find out on 6/20 if its this. I just had the hpfp replaced again 2 weeks ago with the latest ending in part#170. car still has though cold start and slight bucking at Highway speed. .
__________________
2007 335 coupe Alpine white, steptronic, sportpack, etc. (gone)
2006 X3 3.0 steptronic Titanium Silver, 2009 E92 335xdrive, next.... Caddy CTS_V! 13 Lincoln MKZ? hmmm.
DASHOCKER is offline   Germany
0
Reply With Quote
      06-19-2014, 09:13 PM   #112
Killemall
New Member
 
Drives: E92 M sport
Join Date: Jun 2013
Location: California

Posts: 21
iTrader: (0)

I got the notice in the mail and took the car in last week. The dealer didn't even know about the recall or have the "replacement parts" so I'll have to return it in a few weeks. BMWNA should have taken care of that before sending out the recall letters.
Killemall is offline   United_States
0
Reply With Quote
      06-20-2014, 11:25 AM   #113
ze_german
Autobahn Addict
 
ze_german's Avatar
 
Drives: '11 E92 N55 6MT Msport
Join Date: Jan 2013
Location: Huntington Beach, CA

Posts: 118
iTrader: (0)

Garage List
Quote:
Originally Posted by Killemall View Post
I got the notice in the mail and took the car in last week. The dealer didn't even know about the recall or have the "replacement parts" so I'll have to return it in a few weeks. BMWNA should have taken care of that before sending out the recall letters.
Well, it says clearly in the notice that they don't have the parts available yet and that we will be contacted by BMW when the recall is rolled out.

Only in cases that the car is actually showing signs of malfunction should you take the car in.
ze_german is offline   United_States
0
Reply With Quote
      06-25-2014, 07:56 AM   #114
2011CrazE89
Private First Class
 
2011CrazE89's Avatar
 
Drives: 2011 Z430i
Join Date: Sep 2013
Location: USA

Posts: 124
iTrader: (0)

Got my letter a couple weeks ago. Still no update on parts availability.
2011CrazE89 is offline   United_States
0
Reply With Quote
      07-10-2014, 12:11 PM   #115
ttruong6
New Member
 
Drives: 2010 328i Sedan
Join Date: Jun 2013
Location: Orange County

Posts: 7
iTrader: (0)

Quote:
Originally Posted by ze_german View Post
Well, it says clearly in the notice that they don't have the parts available yet and that we will be contacted by BMW when the recall is rolled out.

Only in cases that the car is actually showing signs of malfunction should you take the car in.
Did you receive any letter from BMWNA and your car has been fixed yet?
ttruong6 is offline  
0
Reply With Quote
      07-10-2014, 01:46 PM   #116
ze_german
Autobahn Addict
 
ze_german's Avatar
 
Drives: '11 E92 N55 6MT Msport
Join Date: Jan 2013
Location: Huntington Beach, CA

Posts: 118
iTrader: (0)

Garage List
Quote:
Originally Posted by ttruong6 View Post
Did you receive any letter from BMWNA and your car has been fixed yet?
Nope, still waiting for the actual 'make an appointment to come in so we can fix it' letter/notice/call/whatever.

I will probably give it another month or so and if I don't hear anything by then I will call my local BMW dealer (Crevier in Santa Ana) to see what's up.
ze_german is offline   United_States
0
Reply With Quote
      07-14-2014, 11:06 AM   #117
ttruong6
New Member
 
Drives: 2010 328i Sedan
Join Date: Jun 2013
Location: Orange County

Posts: 7
iTrader: (0)

I send them an email and here what they said:

Thank you for your reply regarding our voluntary recall announcement for certain 2010-2012 vehicles equipped with inline 6-cylinder engines. In very rare cases, the bolts on the VANOS (variable camshaft timing) unit housing may become loose or, in extreme cases, break.

Affected Series include:

2010-12 1 Series
2010-12 3 Series
2010-2012 5 Series
2010-12 5 Series Gran Turismo
2012 6 Series
2010-2012 X3 SAV
2010-12 X5 SAV
2010-12 X6 SAV
2010-12 Z4

Drivers of potentially affected vehicles may continue to drive their vehicles; however, if a Check Engine or Service Engine Soon lamp illuminates and a Check Control message warning appears, they should immediately contact their nearest authorized BMW center to arrange service. In the event of stalling, drivers should carefully move away from traffic and pull over to a safe location as soon as possible and stop the vehicle. They should contact BMW Roadside Assistance at 1-800-332-4269 to have the vehicle brought to the nearest authorized BMW center. They should not continue to drive their vehicle.

Owners of potentially affected vehicles will be contacted by BMW Customer Relations via First-Class Mail to inform them of the recall and, when parts are available, will receive a second notification that will advise them to make an appointment with their authorized BMW center to have the repair made.

BMW remains committed to maintaining the highest level of automotive excellence. We sincerely apologize for any inconvenience should your vehicle be affected by this recall.

The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 a.m. to 9:00 p.m., ET. You can reach us at 1-800-831-1117.

Sincerely,

Melissa Knueven
Customer Relations and Services
Representative
ttruong6 is offline  
0
Reply With Quote
      07-14-2014, 12:10 PM   #118
ze_german
Autobahn Addict
 
ze_german's Avatar
 
Drives: '11 E92 N55 6MT Msport
Join Date: Jan 2013
Location: Huntington Beach, CA

Posts: 118
iTrader: (0)

Garage List
Quote:
Originally Posted by ttruong6 View Post
I send them an email and here what they said:

Thank you for your reply regarding our voluntary recall announcement for certain 2010-2012 vehicles equipped with inline 6-cylinder engines. In very rare cases, the bolts on the VANOS (variable camshaft timing) unit housing may become loose or, in extreme cases, break.

Affected Series include:

2010-12 1 Series
2010-12 3 Series
2010-2012 5 Series
2010-12 5 Series Gran Turismo
2012 6 Series
2010-2012 X3 SAV
2010-12 X5 SAV
2010-12 X6 SAV
2010-12 Z4

Drivers of potentially affected vehicles may continue to drive their vehicles; however, if a Check Engine or Service Engine Soon lamp illuminates and a Check Control message warning appears, they should immediately contact their nearest authorized BMW center to arrange service. In the event of stalling, drivers should carefully move away from traffic and pull over to a safe location as soon as possible and stop the vehicle. They should contact BMW Roadside Assistance at 1-800-332-4269 to have the vehicle brought to the nearest authorized BMW center. They should not continue to drive their vehicle.

Owners of potentially affected vehicles will be contacted by BMW Customer Relations via First-Class Mail to inform them of the recall and, when parts are available, will receive a second notification that will advise them to make an appointment with their authorized BMW center to have the repair made.

BMW remains committed to maintaining the highest level of automotive excellence. We sincerely apologize for any inconvenience should your vehicle be affected by this recall.

The BMW Customer Relations and Services Department is available Monday through Friday from 9:00 a.m. to 9:00 p.m., ET. You can reach us at 1-800-831-1117.

Sincerely,

Melissa Knueven
Customer Relations and Services
Representative
Yeah, this letter was send out beginning of June. Still waiting for the second notice since there are no parts available as of yet according to my dealer.
ze_german is offline   United_States
0
Reply With Quote
      07-15-2014, 09:07 AM   #119
Gate7
Oh rly?
 
Drives: 2011 335i E90
Join Date: Dec 2013
Location: H-Town

Posts: 112
iTrader: (0)

Has anyone actually had this recall done at the dealer just by taking it in?
__________________
2011 335i Alpine White Loaded (his)
2013 A6 Glacier White Metallic 3.0T Quattro Prestige (her's)
2005 GTI 1.8t with bunch of goodies (original owner - garage queen)

REAL men use 3 pedals
Gate7 is offline  
0
Reply With Quote
      07-15-2014, 10:38 AM   #120
E90Fleet
Major General
 
Drives: BMW
Join Date: Apr 2005
Location: South Africa

Posts: 8,039
iTrader: (0)

Dealers in the USA are currently receiving a special digital Stahlwille Torque wrench that measures not only torque but also torque angle, aswelll as a special bit with which to attach the new bolts.

The wrench alone is costing each dealer $990 and it has taken a long time to get enough stock of the item for all dealers worldwide.

It is not a tool dealers would usually use or keep on hand.

When all dealers have the tools and the new bolts are avialable BMW will start the recall



For those interested its a Stahlwille 713 3-60Nm digital torque wrench.
__________________
Nominated: Member of the Year, Most Contributing Member


BMW if you are reading, I need a job
E90Fleet is offline   South Africa
0
Reply With Quote
      07-15-2014, 05:57 PM   #121
Gate7
Oh rly?
 
Drives: 2011 335i E90
Join Date: Dec 2013
Location: H-Town

Posts: 112
iTrader: (0)

Interesting, how do you know this?
__________________
2011 335i Alpine White Loaded (his)
2013 A6 Glacier White Metallic 3.0T Quattro Prestige (her's)
2005 GTI 1.8t with bunch of goodies (original owner - garage queen)

REAL men use 3 pedals
Gate7 is offline  
0
Reply With Quote
      07-16-2014, 07:35 AM   #122
E90Fleet
Major General
 
Drives: BMW
Join Date: Apr 2005
Location: South Africa

Posts: 8,039
iTrader: (0)

Quote:
Originally Posted by Gate7 View Post
Interesting, how do you know this?
Research
__________________
Nominated: Member of the Year, Most Contributing Member


BMW if you are reading, I need a job
E90Fleet is offline   South Africa
0
Reply With Quote
      07-26-2014, 01:09 PM   #123
Killemall
New Member
 
Drives: E92 M sport
Join Date: Jun 2013
Location: California

Posts: 21
iTrader: (0)

Quote:
Originally Posted by ze_german View Post
Well, it says clearly in the notice that they don't have the parts available yet and that we will be contacted by BMW when the recall is rolled out.

Only in cases that the car is actually showing signs of malfunction should you take the car in.
Yeah, and what am I supposed to do after receiving that nice letter? Don't drive the car? Or maybe drive it but only after asking myself "do you feel lucky today?" BMW failed at handling this recall. Sounds like it was a letter sent only for legal reason. If they cared about customers satisfaction, they should have fixed the problem, not just informed me about it.
Killemall is offline   United_States
0
Reply With Quote
      07-27-2014, 01:08 PM   #124
ze_german
Autobahn Addict
 
ze_german's Avatar
 
Drives: '11 E92 N55 6MT Msport
Join Date: Jan 2013
Location: Huntington Beach, CA

Posts: 118
iTrader: (0)

Garage List
Quote:
Originally Posted by Killemall View Post
Yeah, and what am I supposed to do after receiving that nice letter? Don't drive the car? Or maybe drive it but only after asking myself "do you feel lucky today?" BMW failed at handling this recall. Sounds like it was a letter sent only for legal reason. If they cared about customers satisfaction, they should have fixed the problem, not just informed me about it.
The in my opinion nice letter informed me of an (to me) unknown issue with the engine in my particular vehicle and that my manufacturer is coming up with a solution and I will get a FREE fix once it is my turn to come in.

It says drive the car UNLESS there is an issue with it. If there is an issue now, bring it in so they will fix it now. If there is no issue wait your turn and we will call you to bring your car in. We are talking about tens of thousands of cars that need fixing.

If the engine fails because of this issue, BMWNA will need to fix it or replace it, which has happened to people, also in this forum.

And be happy we get this fix, from what I heard people in the UK for example do not get this free fix at all and there is no recall there.

So have some tea and relax.
ze_german is offline   United_States
0
Reply With Quote
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:06 AM.




m3post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST