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KEEP M3POST ALIVE BY DOING YOUR TIRERACK SHOPPING FROM THIS BANNER LINK! |
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09-05-2012, 05:01 PM | #45 |
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Great customer service. Reaon 1,746 why HRE can't be compared with other so-called high end makes. I'll be sure to buy a set of HRE at some point.
The shop name should be exposed. |
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09-05-2012, 05:47 PM | #47 | |
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09-05-2012, 07:34 PM | #48 | |
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09-05-2012, 08:44 PM | #49 | |
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Class act! Still does not excuse the perpetrators though. |
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09-06-2012, 02:05 PM | #51 |
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Class act on HRE's part. That's awesome. Now that you are taken care of, please reveal the name of the shop. The fact that they tried to deny proper repair should be enough of an excuse I think.
Pay attention ADV.1, this is how it's done.
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09-06-2012, 02:07 PM | #52 | |
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09-06-2012, 06:28 PM | #53 | |
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Truely amazing customer service especially when you had nothing to do with it.
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If you will be purchasing ANY AT&T services online or in store could you mention that you were referred by me? My Employee Referral ID is eo4489. This would be a great help and it costs you nothing, thank you!
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09-06-2012, 11:08 PM | #54 |
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Drives: 2014 F31 Touring
Join Date: Apr 2011
Location: Rocket City, AL
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Since looking at aftermarket wheels, its been a big back and forth for me between HRE and DPE. Guess who just won... Wow... HRE, good job.
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09-06-2012, 11:55 PM | #55 |
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Wow HRE, well done. HRE was already on the top of my list of possible wheels, but now there's no list.
OP, congrats on a wonderful resolution to a nightmarish problem.
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2011.5 E90 Dinan M3, SS II, M-DCT, EDC, M Drive. 20" MORR VS8.2 wheels
Performance Mods: Dinan St.1 suspension, exhaust, intake; TTPs; BPM St.II, DCT, servo tunes Cosmetic Mods: OEM CF splitters, mirrors, center console, spoiler; Arkym CF diffuser; LUX; tint |
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09-07-2012, 12:35 AM | #56 |
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I don't think there's a real pressing need to name the offending shop.
I'm sure HRE would have corrected them about their techniques by now to prevent any such problems again in future. If they are such a huge HRE dealer then they would wanna change their methods to continue being one. Everyone makes mistakes and we can only hope to learn from them.
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09-07-2012, 02:20 AM | #58 | |
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Huge props to HRE here! Slightly OT but I had a loosely related issue with a tire shop up in Long Beach. The damaged my brand new RAC wheels AND brakes and beat on them with tools that should never have touched the hats (rotor hats). Since they wanted to be total a-holes about it I took them to small claims court and won. Shop was Performance Plus on Cherry Ave in Long Beach. Link. Steer clear of these guys.
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E92 M3 | Space Gray on Fox Red | M-DCT | CF Roof | RAC RG63 Wheels | Brembo 380mm BBK | | Vorsteiner Ti Exhaust | Matte Black Grilles/Side Gills/Rear Emblem/Mirrors | | Alekshop Back up Camera | GP Thunders | BMW Aluminum Pedals | Elite Angels | | XPEL Full Front Wrap | Hardwired V1 | Interior Xenon Light Kit | |
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09-07-2012, 01:51 PM | #61 | |
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09-09-2012, 12:14 AM | #63 |
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Come on OP, rat out this shop. They fully deserve it, not only for their screw up but for how they so marginally attempted to make things right. Save the rest of your fellow forum members and the BMW enthusiast community such an absolute travesty on their beautiful new wheels. Inquiring minds want to know!
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E92 M3 | Space Gray on Fox Red | M-DCT | CF Roof | RAC RG63 Wheels | Brembo 380mm BBK | | Vorsteiner Ti Exhaust | Matte Black Grilles/Side Gills/Rear Emblem/Mirrors | | Alekshop Back up Camera | GP Thunders | BMW Aluminum Pedals | Elite Angels | | XPEL Full Front Wrap | Hardwired V1 | Interior Xenon Light Kit | |
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