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      06-02-2011, 11:58 PM   #45
Mike Benvo
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Sorry that happened to you... this situation seems all too familiar.

I would suggest taking the car to another dealer, or having a serious talk with the service manager. It is their responsibility to prove that the failed component was due to the modifications on the car, not the other way around. However, it often proves difficult to work your way though this situation when it happens.

You might have much more luck calling BMW Corporate/BMWNA. Often times they get involved and act as an intermediatary on your side.

This sort of reminds me of when the dealer blamed my rear spacers for causing my ebrake not to hold properly. It's a bunch of hogwash what these dealers come up with...

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      06-04-2011, 05:39 PM   #46

Drives: 2011 M3 Convertible
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A bit out of the way for you OC guys, but I've never had problems at Center in the Valley. They are mod friendly. As a general rule, when you find a good one, always ask for the same SA and "taking care" him never hurts either...
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