Allow myself to introduce.....myself - M3 Forum 2011 2010 BMW M3 2009 BMW M3 BMW E90 M3 E92

RSVRollo · 01-26-2010, 01:15 PM

Hello all, wanted to give a virtual wave and say hello. Recently (mid-Nov) picked up my e90 M3 as I am now in the family way and needed 4 doors (unfortunately as I prefer the coupe's looks). Went for Silverstone II after much deliberation and ultimately I'm happy although I do like AW and SG as colour options. Spec wise, went DCT, EDC, 19"s, Individual Hi-Fi and DAB, sunroof etc, etc only really missing off the comfort access as over £500 seemed a tad steep! Really happy with the motor having had the 1200 mile break-in completed on Xmas Eve, really opened my eyes (and bowels on one occasion) since then when playing around with the M-settings...

While I am on my soap-box, I wanted to ask about eveyone's experience with the stealers when servicing. I have to say that I am underwhelmed by the dealer I purchased from as the 1200 mile service was completed with a fault code for the screen wash not being resolved even though I asked them to top it up. It's that lack of attention to detail that bothers me, especially as the car was only in for 85 minutes which included a "wash", I provided my own oil and yet it still cost nigh-on £300!!! Are there any M-specialist service agents out there (maybe Sytner or Vines have one)? I would prefer to pay more for better service...

Flapps · 01-26-2010, 01:36 PM

Welcome to the site, great bunch of guys, full of advice/guidance.

Prices of service change from dealer to dealer, for instance I'm due, well in 8000miles, an oil change. Been to two dealers, one in Milton Keynes and one in London. Was quoted £345 in Milton Keynes and £415 for the London one. I have yet to go through the "Customer Experience" and talking to some of the guys at our recent meet (see post) it appears to be, as you say, underwhelming. I would shop around if you have several dealers near or a reasonable drive away from you, but then again why should you!? Service should be what it says, service! Prior to buying my 'vert I had heard of horror stories and some good ones as well but this topic does annoy me when I hear the bad ones after all the cars arent cheap and BMW do put themselves up there with the top marques, so why should they treat their customers as if they are shite.

My vert goes in next monday for a DCT software update, which is the first time I'm handing her over to a service dept.

The work is, hopefully, going to be done on warranty, so in theory it shouldn't be a problem, but therein lay the problem! I shall report back on how things went good or bad.

Anyway, welcome and lets see some pics.

Flapps

KadeSdad · 01-26-2010, 01:52 PM

Welcome Buddy...get some pics up soon

(great choice of car by the way

)

Marcus

RSVRollo · 01-26-2010, 04:07 PM

Thanks for the welcome guys, appreciated. Will post some pics soon, unfortunately do not have any yet as the little 'un came along 5 weeks ago and havn't really had time to shit, swim or go sailing since.....

Not sure if any of you are parents but damn it's a full-time job, looking forward to going back to work next week for a rest!

Neil McRae · 01-26-2010, 04:34 PM

Hi Mate,
welcome on board.

Neil.

bape · 01-26-2010, 04:59 PM

welcome! hope you are enjoying the car as much as i am

KadeSdad · 01-26-2010, 05:00 PM

Quote:

Originally Posted by RSVRollo

Thanks for the welcome guys, appreciated. Will post some pics soon, unfortunately do not have any yet as the little 'un came along 5 weeks ago and havn't really had time to shit, swim or go sailing since.....

Not sure if any of you are parents but damn it's a full-time job, looking forward to going back to work next week for a rest!

Congrats! I am two years in with my little boy, does get easier once you get into a routine!

Marcus

Flapps · 01-26-2010, 06:59 PM

Speaking from experience with two teenage daughters 16 and 19, the worst is yet to come for you!!!!!

..........Did i mention I live in my 'vert!

....

Flapps

Donbona · 01-27-2010, 03:53 AM

Welcome welcome....

Not sure where in London you are... Hexagon in Kentish town are supposed to be ok... but I take mine to Stephen James in Enfield... any problems I had they resolved.

M3-FAST · 01-27-2010, 06:01 PM

Welcome matey - echo Marcus's comment on great choice of car

Look forward to pics soon! My little lad is 9 months old now and just starting to crawl around. Enjoy your car and the little 'un

01-26-2010, 01:15 PM	#1
RSVRollo Registered Drives: M3 saloon Join Date: Nov 2009 Location: London Posts: 4 iTrader: (0)	Allow myself to introduce.....myself Hello all, wanted to give a virtual wave and say hello. Recently (mid-Nov) picked up my e90 M3 as I am now in the family way and needed 4 doors (unfortunately as I prefer the coupe's looks). Went for Silverstone II after much deliberation and ultimately I'm happy although I do like AW and SG as colour options. Spec wise, went DCT, EDC, 19"s, Individual Hi-Fi and DAB, sunroof etc, etc only really missing off the comfort access as over £500 seemed a tad steep! Really happy with the motor having had the 1200 mile break-in completed on Xmas Eve, really opened my eyes (and bowels on one occasion) since then when playing around with the M-settings... While I am on my soap-box, I wanted to ask about eveyone's experience with the stealers when servicing. I have to say that I am underwhelmed by the dealer I purchased from as the 1200 mile service was completed with a fault code for the screen wash not being resolved even though I asked them to top it up. It's that lack of attention to detail that bothers me, especially as the car was only in for 85 minutes which included a "wash", I provided my own oil and yet it still cost nigh-on £300!!! Are there any M-specialist service agents out there (maybe Sytner or Vines have one)? I would prefer to pay more for better service...

01-26-2010, 01:36 PM	#2
Flapps Private First Class Drives: E93 Vert, Silverstone II DCT. Join Date: Oct 2009 Location: Bedfordshire, UK Posts: 170 iTrader: (0)	Welcome to the site, great bunch of guys, full of advice/guidance. Prices of service change from dealer to dealer, for instance I'm due, well in 8000miles, an oil change. Been to two dealers, one in Milton Keynes and one in London. Was quoted £345 in Milton Keynes and £415 for the London one. I have yet to go through the "Customer Experience" and talking to some of the guys at our recent meet (see post) it appears to be, as you say, underwhelming. I would shop around if you have several dealers near or a reasonable drive away from you, but then again why should you!? Service should be what it says, service! Prior to buying my 'vert I had heard of horror stories and some good ones as well but this topic does annoy me when I hear the bad ones after all the cars arent cheap and BMW do put themselves up there with the top marques, so why should they treat their customers as if they are shite. My vert goes in next monday for a DCT software update, which is the first time I'm handing her over to a service dept. The work is, hopefully, going to be done on warranty, so in theory it shouldn't be a problem, but therein lay the problem! I shall report back on how things went good or bad. Anyway, welcome and lets see some pics. Flapps __________________ I'm a agnostic insomniac dyslexic...I lay awake all night wondering if there really is a dog!!!! Last edited by Flapps; 01-26-2010 at 01:42 PM.

01-26-2010, 01:52 PM	#3
KadeSdad Captain Drives: M3 E90 Join Date: Mar 2009 Location: UK (Northwest) Posts: 950 iTrader: (2)	Welcome Buddy...get some pics up soon (great choice of car by the way ) Marcus __________________ Alpine White E90 ///M3 \|\|Bimmerpost M3 Car Of The Month Jan - 2010

01-26-2010, 04:34 PM	#5
Neil McRae BMW Motorsport Drives: BMW ///M3 E92 / BMW 535d E61 Join Date: Jan 2009 Location: London Posts: 778 iTrader: (0)	Hi Mate, welcome on board. Neil. __________________ -- Neil J. ///McRae -- Alive and Kicking. neil at DOMINO.ORG M3 DCT Alpine White

01-26-2010, 06:59 PM	#8
Flapps Private First Class Drives: E93 Vert, Silverstone II DCT. Join Date: Oct 2009 Location: Bedfordshire, UK Posts: 170 iTrader: (0)	Speaking from experience with two teenage daughters 16 and 19, the worst is yet to come for you!!!!!..........Did i mention I live in my 'vert!.... Flapps __________________ I'm a agnostic insomniac dyslexic...I lay awake all night wondering if there really is a dog!!!!

01-26-2010, 04:07 PM	#4
RSVRollo Registered Drives: M3 saloon Join Date: Nov 2009 Location: London Posts: 4 iTrader: (0)	Thanks for the welcome guys, appreciated. Will post some pics soon, unfortunately do not have any yet as the little 'un came along 5 weeks ago and havn't really had time to shit, swim or go sailing since..... Not sure if any of you are parents but damn it's a full-time job, looking forward to going back to work next week for a rest!

01-26-2010, 04:59 PM	#6
bape Second Lieutenant Drives: e92 m3 DCT Join Date: May 2009 Location: London Posts: 243 iTrader: (1)	welcome! hope you are enjoying the car as much as i am

01-27-2010, 03:53 AM	#9
Donbona Captain Drives: E93 M3 DCT 2008 Join Date: May 2009 Location: London UK Posts: 972 iTrader: (0)	Welcome welcome.... Not sure where in London you are... Hexagon in Kentish town are supposed to be ok... but I take mine to Stephen James in Enfield... any problems I had they resolved. __________________ M3 E93 DCT, Space Grey, Fox Red, 360 Forged CF 5s, Vorstiener F/R Diff, Akrapovic Full Exhaust System, Evolve Carbon Airbox and filter and remap by Evolve, Bilstein PSS10 Coilovers, Performance Steering Wheel, Supercharger soon!///M3 \|\|Bimmerpost M3 Car Of The Month May - 2010

01-27-2010, 06:01 PM	#10
M3-FAST previously known as REDE93CAB !! Drives: AW E90 M3 DCT Join Date: May 2007 Location: Stafford, UK Posts: 4,324 iTrader: (7) View M3-FAST's Garage	Welcome matey - echo Marcus's comment on great choice of car Look forward to pics soon! My little lad is 9 months old now and just starting to crawl around. Enjoy your car and the little 'un __________________ AW LCi E90 : DCT : LOGIC 7 : BLUETOOTH : SUN PROTECTION GLASS : HDD PROF NAV CF STRUCTURE TRIM : USB : FOX RED LEATHER : TINTED FRONT WINDOWS : TVinMOTION ALUFELGEN SF-71's : BMC FILTER : CF ROUNDELS : MONO ///M LOGO'S : LED ANGEL'S : ACS ROOF SPOILER GLOSS BLACK BONNET VENTS, WING VENTS, SPLITTER & REAR BADGES : BMW PERFORMANCE FRONT GRILLES : EIBACHS