DINAN NON-Rebate?

Nawaaz · 10-15-2009, 12:21 PM

Extremely well written/typed letter, Greg.

TLud · 10-15-2009, 02:28 PM

Good letter, Greg. Straight to the point, sticks to the facts, and doesn't get melodramatic or make vain threats.

Mehale · 10-15-2009, 03:11 PM

I'm on e90 post and just found this thread and I'm in the same boat fellas. 23 weeks later and no check.

Bought an e90 335i dinan exhaust system and the money could prove to be useful right about now.

I am a bit worried to tell you the truth.

I hope we get this resolved.

GregW / Oregon · 10-19-2009, 02:54 PM

New email today from dinanrebates@dinancars.com. I've heard this before, but hopefully it's true this time. They should have received my letter today - not sure if that's what prompet this.

"Greg,

Your check was cut today and should be arriving shortly.

Thank you"

TLud · 10-19-2009, 03:07 PM

Quote:

Originally Posted by GregW / Oregon

New email today from dinanrebates@dinancars.com. I've heard this before, but hopefully it's true this time. They should have received my letter today - not sure if that's what prompet this.

"Greg,

Your check was cut today and should be arriving shortly via Pony Express.

Thank you"

Fixed.

Mr.Metak2you · 10-19-2009, 03:09 PM

Quote:

Originally Posted by GregW / Oregon

New email today from dinanrebates@dinancars.com. I've heard this before, but hopefully it's true this time. They should have received my letter today - not sure if that's what prompet this.

"Greg,

Your check was cut today and should be arriving shortly via slow boat from China!
Thank you"

Fixed again!

AMJ_77 · 10-19-2009, 10:26 PM

I just sent a very direct email to them. I will give them one more chance before this gets ugly.

Mehale · 10-20-2009, 08:01 AM

Ya, this is getting a bit rediculous in my opinion.

Someone has to scare them with some legal matters because its getting a bit out of hand.

GregW / Oregon · 10-23-2009, 09:58 AM

24 weeks, numerous emials and one letter later (hopefully, it won't bounce):

Nawaaz · 10-23-2009, 10:22 AM

FINALLY!!!!!!!!!!

lucid · 10-23-2009, 10:32 AM

Congrats Greg! I hope the rest of us receive our checks soon as well...

M3Kernow · 10-24-2009, 11:30 AM

Over a $130.....cheap bastards! Can't believe they took that long to pay out. Glad you got it sorted mate. Good luck to the rest of you, i'm sure the more they owe you the longer it'll take to receive it

Trier Germany · 10-27-2009, 06:46 AM

It's about time!!! I hope all Forum members that have submitted rebate claims get PAID.

Reading this post lets me think twice about buying DINAN products.

Mehale · 10-27-2009, 07:26 AM

Quote:

Originally Posted by Trier Germany

It's about time!!! I hope all Forum members that have submitted rebate claims get PAID.

Reading this post lets me think twice about buying DINAN products.

I was just contacted as well by dinan rebates saying they just finished a stack of rebates and my name is in the next one. Def. puts a bad taste in my mouth after this experience.

Gotta be honest, unless its an incredible deal, I probably won't be going with Dinan again.

Lew · 10-28-2009, 07:30 PM

I have been waiting and following the thread. The misery loves company concept.
I too, finally got my check last week.
What do you think about the lame 5% rebate coupon Dinan sent along to make up for the "inconvenience", read incompetence?
I had envisioned one additional upgrade with Dinan, however the slow pay rebate deal just makes me want to spit. It's all about the principal.

GregW / Oregon · 10-28-2009, 08:29 PM

Quote:

Originally Posted by Lew

I have been waiting and following the thread. The misery loves company concept.
I too, finally got my check last week.
What do you think about the lame 5% rebate coupon Dinan sent along to make up for the "inconvenience", read incompetence?
I had envisioned one additional upgrade with Dinan, however the slow pay rebate deal just makes me want to spit. It's all about the principal.

5% rebate coupon? I didn't get one. Was it a "rebate" or "discount" coupon?

Lew · 10-29-2009, 10:49 AM

It's a 5% rebate. If it were an actual discount coupon I'd be feeling a little better about Dinan. A 10% to 15% discount coupon would pretty much make amends.

The 5% rebate coupon, that apparently not everyone that was inconvenienced got, is good until 10/31/2010.

GregW / Oregon · 10-29-2009, 11:10 AM

Quote:

Originally Posted by Lew

It's a 5% rebate. If it were an actual discount coupon I'd be feeling a little better about Dinan. A 10% to 15% discount coupon would pretty much make amends.

The 5% rebate coupon, that apparently not everyone that was inconvenienced got, is good until 10/31/2010.

So if you use the 5% rebate coupon and it takes 28 weeks to get the rebate, do you then get a 1% rebate coupon for the inconvenience?

lucid · 10-29-2009, 11:38 AM

I still haven't received my rebate check. Do I really need to send them a nasty email or what? Is that what it takes?

GregW / Oregon · 10-29-2009, 11:42 AM

Quote:

Originally Posted by lucid

I still haven't received my rebate check. Do I really need to send them a nasty email or what? Is that what it takes?

I was never nasty. That can be counterproductive. Send another inquiry to dinanrebates@dinancars.com.

Lew · 10-29-2009, 03:24 PM

Agreed. I was persistent not nasty. I wrote them about every three weeks starting in August. I wrote the note and then waited a day before sending it and had to work at keeping it terse, not crude.
And I was rewarded with an almost worthless 5% rebate.

lucid · 10-30-2009, 08:52 PM

Quote:

Originally Posted by GregW / Oregon

I was never nasty. That can be counterproductive. Send another inquiry to dinanrebates@dinancars.com.

By nasty, I mean stating that I will take action against them if I don't get my check soon. I don't want to go there as it will waste more of my time, but this is really beginning to piss me off in principle. I already sent them 3 emails, and that doesn't seem to change anything. I've aready stated my view nicely but firmly 3 times--no point in doing it again. I must assume there are various laws they are violating my not honoring the rebate, and I can probably find someone to take a well documented complaint seriously.

10-15-2009, 02:28 PM	#68
TLud Colonel Drives: '12 Golf R Join Date: Jun 2008 Location: Texas Posts: 2,280 iTrader: (3)	Good letter, Greg. Straight to the point, sticks to the facts, and doesn't get melodramatic or make vain threats. __________________ '09 Interlagos Blue E92 M3 (sold to a good home)
	0

10-19-2009, 02:54 PM	#70
GregW / Oregon Commander-In-Chief Drives: 2008 M3 Coupe, 2012 ML350 Join Date: Nov 2005 Location: Lake Oswego, OR Posts: 6,717 iTrader: (1) Garage List 2008 E92 M3 Coupe [4.75] 2012 Mercedes ML 350 [0.00]	New email today from dinanrebates@dinancars.com. I've heard this before, but hopefully it's true this time. They should have received my letter today - not sure if that's what prompet this. "Greg, Your check was cut today and should be arriving shortly. Thank you" __________________ Greg Lake Oswego, Oregon, USA 2008 M3 Coupe - Alpine/Fox Red/Carbon 2015 M4 pre-ordered 4/13
	0

10-23-2009, 09:58 AM	#75
GregW / Oregon Commander-In-Chief Drives: 2008 M3 Coupe, 2012 ML350 Join Date: Nov 2005 Location: Lake Oswego, OR Posts: 6,717 iTrader: (1) Garage List 2008 E92 M3 Coupe [4.75] 2012 Mercedes ML 350 [0.00]	Dinan non-rebate 24 weeks, numerous emials and one letter later (hopefully, it won't bounce): Attached Images __________________ Greg Lake Oswego, Oregon, USA 2008 M3 Coupe - Alpine/Fox Red/Carbon 2015 M4 pre-ordered 4/13 Last edited by GregW / Oregon; 10-23-2009 at 10:17 AM.
	0

10-23-2009, 10:32 AM	#77
lucid Major General Drives: E30 M3; Expedition Join Date: Apr 2007 Location: USA Posts: 8,035 iTrader: (0)	Congrats Greg! I hope the rest of us receive our checks soon as well... __________________
	0

10-28-2009, 07:30 PM	#81
Lew Registered Drives: 2008 535i - Dinan stage II Join Date: Oct 2009 Location: Northeast Ohio Posts: 4 iTrader: (0)	How about the 5% rebate? I have been waiting and following the thread. The misery loves company concept. I too, finally got my check last week. What do you think about the lame 5% rebate coupon Dinan sent along to make up for the "inconvenience", read incompetence? I had envisioned one additional upgrade with Dinan, however the slow pay rebate deal just makes me want to spit. It's all about the principal.
	0

10-15-2009, 12:21 PM	#67
Nawaaz Brigadier General Drives: . Join Date: Apr 2009 Location: . Posts: 4,643 iTrader: (0)	Extremely well written/typed letter, Greg.
	0

10-15-2009, 03:11 PM	#69
Mehale Lieutenant Drives: 2007 335i Join Date: Dec 2007 Location: Stratford, CT Posts: 504 iTrader: (0)	I'm on e90 post and just found this thread and I'm in the same boat fellas. 23 weeks later and no check. Bought an e90 335i dinan exhaust system and the money could prove to be useful right about now. I am a bit worried to tell you the truth. I hope we get this resolved.
	0

10-19-2009, 10:26 PM	#73
AMJ_77 Captain Drives: AW E92 M3 M-DCT Join Date: Mar 2008 Location: Edmonton Posts: 667 iTrader: (2)	I just sent a very direct email to them. I will give them one more chance before this gets ugly.
	0

10-20-2009, 08:01 AM	#74
Mehale Lieutenant Drives: 2007 335i Join Date: Dec 2007 Location: Stratford, CT Posts: 504 iTrader: (0)	Ya, this is getting a bit rediculous in my opinion. Someone has to scare them with some legal matters because its getting a bit out of hand.
	0

10-23-2009, 10:22 AM	#76
Nawaaz Brigadier General Drives: . Join Date: Apr 2009 Location: . Posts: 4,643 iTrader: (0)	FINALLY!!!!!!!!!!
	0

10-24-2009, 11:30 AM	#78
M3Kernow Private Drives: E92 Silverstone M3 Join Date: May 2009 Location: Kernow Posts: 66 iTrader: (0)	Over a $130.....cheap bastards! Can't believe they took that long to pay out. Glad you got it sorted mate. Good luck to the rest of you, i'm sure the more they owe you the longer it'll take to receive it
	0

10-27-2009, 06:46 AM	#79
Trier Germany Banned Drives: 2009 E-90 M3 space gray Join Date: Nov 2008 Location: Deutschland KreisTrier auf Autobahn 64 & Tucson AZ Posts: 1,085 iTrader: (1)	It's about time!!! I hope all Forum members that have submitted rebate claims get PAID. Reading this post lets me think twice about buying DINAN products.
	0

10-29-2009, 10:49 AM	#83
Lew Registered Drives: 2008 535i - Dinan stage II Join Date: Oct 2009 Location: Northeast Ohio Posts: 4 iTrader: (0)	It's a 5% rebate. If it were an actual discount coupon I'd be feeling a little better about Dinan. A 10% to 15% discount coupon would pretty much make amends. The 5% rebate coupon, that apparently not everyone that was inconvenienced got, is good until 10/31/2010. Attached Images
	0

10-29-2009, 11:38 AM	#85
lucid Major General Drives: E30 M3; Expedition Join Date: Apr 2007 Location: USA Posts: 8,035 iTrader: (0)	I still haven't received my rebate check. Do I really need to send them a nasty email or what? Is that what it takes? __________________
	0

10-29-2009, 03:24 PM	#87
Lew Registered Drives: 2008 535i - Dinan stage II Join Date: Oct 2009 Location: Northeast Ohio Posts: 4 iTrader: (0)	Agreed. I was persistent not nasty. I wrote them about every three weeks starting in August. I wrote the note and then waited a day before sending it and had to work at keeping it terse, not crude. And I was rewarded with an almost worthless 5% rebate.
	0

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