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      07-31-2009, 03:05 PM   #1
M3prsiv
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16k mile Service 2

I have 500 miles to go for service 2 (around 16k miles). Has anyone else gotten this done? What do they do? I am really nervous as the dealer told me that mine is the first one they will do the 2nd service on.
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      07-31-2009, 03:41 PM   #2
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Quote:
Originally Posted by M3prsiv View Post
I have 500 miles to go for service 2 (around 16k miles). Has anyone else gotten this done? What do they do? I am really nervous as the dealer told me that mine is the first one they will do the 2nd service on.
I haven't yet, but if it's like the first one, the dealer sticks your key in the reader and their system prints out the workorder automatically. It's hard to mess up.
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      07-31-2009, 05:23 PM   #3
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16K Service

Quote:
Originally Posted by M3prsiv View Post
I have 500 miles to go for service 2 (around 16k miles). Has anyone else gotten this done? What do they do? I am really nervous as the dealer told me that mine is the first one they will do the 2nd service on.
Here is a service summary of all standard service work.
Attached Images
  
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      08-01-2009, 07:50 PM   #4
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Spark plugs at 37500? That sure is short......
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      08-01-2009, 08:22 PM   #5
volkswackin
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m5s get them at the same time..
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      08-01-2009, 08:48 PM   #6
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Just had my 2nd service. They replaced oil, oil filter, microfilter, and air filter. Also, did another engine scope. Also had the amp replaced (individual) with updated amp w/ cooling fan due to overheating. While re-programming the car after installation of the amp, the CAS (Car Access System I believe) Module went bad and had to be replaced.
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      09-22-2009, 04:53 PM   #7
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So I just had this service (2nd oil change; first change since 1200mi service) and wanted to inform people what was done on my car.

Actual Mileage: 15742 miles
-Engine Oil Service (Oil and filter change)
-Standard Scope
-Replace Engine Air Filter

In my case, they did not change the microfilter. I asked them about it and showed them my service manual, which states, on page 8:

Microfilter
Maintenance work:
>Replace ventilation microfilter (not shown in the CBS, but coincides with each Engine Oil Service)

The shop foreman took a look, and they double checked everything and printed out this page from their system which did not state the filter had to be changed.

Anyway, on the hunt for the facts, I call BMWNA (800-831-1117) and speak to a nice girl that wants to help. I give her the low down, she does some research, has to speak to a case handler, etc. The case owner checks my service records and sees that the microfilter was replaced last November (1200mi service) and concludes that it is probably still fine. They state that the filters can be inspected and that they usually do not need to be changed any earlier than 12 months, and many times can be extended to 24. She goes onto state that if I would like it replaced, she is sure that the dealer would do it for me.

In any event, I'm going to get an oil change in 8-10k anyway, so I'll just have them do it then. The air quality in the cabin is ok.

I told her that it was frustrating to have to spend time clarifying something like this on a BMW. She agreed and apologized and said she would submit feedback which is sent to the executive team. I told her that I thought the problem was with BMW and their documentation/dealership service systems and not the dealer in question.

No big deal.
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      09-22-2009, 05:10 PM   #8
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At what mileage is the second service supposed to b done? Im at 16K miles and change I believe but havent gotten it yet.
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      09-22-2009, 05:28 PM   #9
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Quote:
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At what mileage is the second service supposed to b done? Im at 16K miles and change I believe but havent gotten it yet.
Your computer should tell you. You can check in the iDrive or with the control stalk and dash display. The exact mileage can vary and is determined by the bmw software.
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      10-13-2009, 10:10 AM   #10
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did it cost you anything?
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      11-23-2009, 08:44 AM   #11
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Im getting mine done right now and its no charge as long are your vehicle is still under warranty...which applies to about 99.999% of us!
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      09-11-2010, 05:32 PM   #12
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Good info!
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      09-11-2010, 10:09 PM   #13
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I got new plugs at 29K.
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